Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.88

4.9 Rating 441 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 441 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, ordered Sunday, arrived Tuesday, jack, brace, sockets and covers look of adequate quality. The wheel and tyre look excellent. I now have the piece of mind of only being delayed by the time it takes to change a wheel, not praying the gunk seals a hole and inflates, along with the possibility that the tyre can be repaired instead of having to be replaced. Take the cost of a new tyre and possibly TPMS it’s a no brainer. Thank you.”

Helpful Report

Posted 4 years ago

“Brilliant service and help, nothing was too much trouble. The wheel arrive in 2 days and is exactly what I needed. Many thanks from a very satisfied customer.”

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Posted 4 years ago

“Excellent customer service- knowledgable, friendly and efficient. They really know their stuff, very helpful with my enquiries. Value for money, and prompt delivery. I have no hesitation in recommending The Wheel Shop.”

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Posted 4 years ago

“hi orderd space saver wheel @tyre kit on friday tea time deliverd tuesday morning excellant service and price was very good thanks”

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Posted 4 years ago

“Excellent service. Delivery tracked all the way. Arrived 48 hours after purchase. Thank you.”

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Posted 4 years ago

“Arrived in record time - great item and half the price of some I’d seen. Jack was just right for my large SUV. Highly recommended.”

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Posted 4 years ago

“Excellent service,Excellent price, wheel and tool kit arrived in 2 days and was exactly what I wanted.I would recommend the wheel shop and the delivery service to all.”

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Posted 4 years ago

“Ordered spare wheel kit for my car over the phone arrived in 2 days excellent service.Thoroughly recommend”

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Posted 4 years ago

“Ordered spacesaver wheel and toolkit 9am on a Thursday arrived 9am a Friday morning 24 hours later unbelievable service”

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Posted 5 years ago

“Ordered space saver wheel and tool kit on3 may delivered on5 may fits ok thank you”

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Posted 5 years ago

“Excellent service no hassle bought on line received within 5 working days no charge for delivery. Skoda dealer price for Octavia Black space saver wheel alone £350.00 I received wheel, tool kit and extending wrench for £139.95. No Brainer. Would thoroughly recommend this company.”

Helpful Report

Posted 5 years ago

“Ordered on line without any problems - a space saver and tool kit for my BMW X1 - BMW wanted £350 - Compare the price - Free delivery and arrived within two days to Scotland - Looks like a quality product and everything fits below the boot perfectly - No more worries about nasty punctures”

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Posted 5 years ago

“Ordering straight forward delivery we’ll on time and the price very good ordered a cover that fitted snugly very impressed will be ordering one for my wife now”

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Posted 5 years ago

“Ordering was straight forward, delivery was well on time, price is very good... Ordered a cover for the wheel it fits very snug now ordering one for my wife’s car”

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Posted 5 years ago

“I ordered a spacesaver wheel for my wife's Nissan Note on the 4th of March, The order arrived on the 6th. You can't get any better than that. Spare wheel new jack and wheel brace plus carry bag. All at a first class price”

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Posted 5 years ago

“I ordered a wheel, tool kit and wheel bag, and was really impressed by the quality of the items received and the quick delivery (2 days). Also, the wheel bag was the perfect size for the wheel (snug fit). Very happy customer.”

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Posted 5 years ago

“Superb ... I always take time to research options when buying a product online. And I certainly wasn't disappointed with the quality, service and price that from The Wheel Shop. Although the wheel is listed as second-hand it was as good as new, the (new) tyre was good quality (Continental), and the total cost for the wheel, tyre and retaining bolt was less than I would have paid for the tyre alone anywhere else. There was aone downside in that the original delivery didn't include the retaining bolt, but when I contacted the Wheel Shop they had no hesitation sending out the missing item immediately. The fact that I have still awarded them 5 stars despite that slight blip reflects my level of satisfaction in doing business with them - but unsurprisingly that appears to be a similar experience to most other reviewers.”

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Posted 5 years ago

“Ordered on Friday evening and delivered on Tuesday. Would have been Monday but I had to change it as not around. Excellent service great price.”

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Posted 5 years ago

“Bought Skoda Fabia, no spare wheel. Phoned Wheel shop and gave details. An extremely knowledgeable lady advised me of the options. Placed order midday Monday, wheel and toolkit delivered Wednesday 11 am. Incredible service at a very good price. Would highly reccomend.”

Helpful Report

Posted 5 years ago

“Like others, my Mazda CX5 SUV is supplied without a spare wheel. A quick email to confirm actual size of Space saver on website. Requested details supplied, order placed, delivered next day. Can't ask for better service. Thanks to all concerned.”

Helpful Report

Posted 5 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 441 reviews