Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.87

4.9 Rating 516 Reviews

96 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01613025656

Write Your review

Tell us how Promotor Direct LTD - thewheelshop.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service and value. Ordered Thursday arrived Friday at 3pm. Couldn't possibly ask for more. Well done TheWheelShop.”

Helpful Report

Posted 4 months ago

“Ordered yesterday took the free delivery option 3-5 days and it arrived today. Amazing service and great price would definitely recommend”

Helpful Report

Posted 5 months ago

“Ordered a space saver wheel for SEAT Ibiza Absolutely brilliant company really good value for money and excellent delivery and wheel arrived as described”

Helpful Report

Posted 5 months ago

“I ordered my spacesaver spare from you on Tuesday and it arrived on Wednesday, excellent service. This was after spending 30 mins at my maindealers car showroom who informed me they could not get one for me !!”

Helpful Report

Posted 5 months ago

“Easy to order,price and quick delivery.Easy to install on my VW Tiguan fits great under boot floor with 3T jack and wheel brace provided also.Thanks The Wheel Shop.”

Helpful Report

Posted 5 months ago

“easy ordering good price fast delivery includes a good jack excellent thanks”

Helpful Report

Posted 5 months ago

“Very professional company and exceptional customer service. My father in law ordered the incorrect space saver wheel kit. I contacted customer services and spoke with Sarah who was so kind and understanding and helped to resolve the mistake easily and quickly. Big thank you to Sarah and the wheelshop team.”

Helpful Report

Posted 5 months ago

“Such helpful staff and clarified all our queries. Thank you for your help when we were stressed!”

Helpful Report

Posted 6 months ago

“I ordered a spare wheel kit for my Seat Ateca on Wednesday 8pm, It arrived today(friday) at 3.20 pm. That is excellent service from a highly reccomended company. All brand new & well packaged.Thank you very much.”

Helpful Report

Posted 6 months ago

“Very helpful person when I phoned. Wheel arrived within 3 days and at exactly the promised time. Highly recommend.”

Helpful Report

Posted 6 months ago

“I gave 1 star because I paid £14.95 for next day delivery that never happened but I emailed the wheel shop to let them know and they were very efficient with their customer service and refunded me the £14.95 immediately, I actually waited 4 days, not their fault I suppose, just using a rubbish courier, but happy with the outcome.”

Helpful Report

Posted 6 months ago

“Recently bought a 2023 Kia Niro EV and it just has the foam kit and no spare so after hearing horror stories of foam not working ect. Decided to get a space saver spare just incase,great price and service cannot recommend enough,better to have it and not need it than to need it and not have it 😁”

Helpful Report

Posted 6 months ago

“Paid £14.95 for next day delivery which wasn't fulfilled”

Helpful Report

Posted 6 months ago

“This company are fantastic and very helpful starting for next day delivery for us as we needed it in a hurry! Top class service 100% recommend”

Helpful Report

Posted 6 months ago

“Thanks people from the wheelshop absolutely spot on delivery really quick driver arrived earlier than stated which was good definitely recommend your business to anybody who is buying new car with no spare thank you”

Helpful Report

Posted 6 months ago

“Order arrived within two days, 17" spacesaver for a Kia Ceed. The wheel and tyre are fine. The quality of the jack and wheelbrace I ordered as well is excellent, complete with a bag for velcroing to the side of the boot. Very happy.”

Helpful Report

Posted 6 months ago

“All okay as we all hope on line shopping should be these days, no ifs and buts, hope all goes to plan if have to use SS.”

Helpful Report

Posted 7 months ago

“Ordered space saver for Audi Q2 on Tuesday at 11-15am, arrived Thursday at 12-16 to glasgow. Audi quote for wheel £750, wheel shop, £149.95, with wheel changing kit. Delighted.”

Helpful Report

Posted 7 months ago

“This is a great company to get your spare wheels from. Customer service is excellent. They changed my delivery date, as I had a family issue and they refunded me the delivery. The delivery driver from DHL arrived 2 hours earlier than expected and was so friendly. Will shop at The Wheel Shop for all my tyres and wheels in the future”

Helpful Report

Posted 7 months ago

“They managed a Saturday delivery from ordering late Thursday night, all arrived on time and as ordered. (Winter steel wheels and budget winter tyre set for fiesta). It’s a shame they don’t come with centre caps.”

Helpful Report

Posted 7 months ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 516 reviews