Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,480 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered concrete”

Helpful Report

Posted 11 years ago

“I wanted 1lt pot of paint and was told it only came in 5lts and so went ahead then got a call several days later saying that they only had stock of 1lt pots and would i take 5 x 1lt? Apart from that knowledgable and polite technical and sales people with good price point.”

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Posted 11 years ago

“Good service - very helpful - fast delivery (superfast) - thanks very much :)”

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Posted 11 years ago

“I am very pleased with the service i received in every aspect . I had help and advice from your Technical Dept. which was great . I have completed the work and it looks good and does exactly what I wanted . Going on my experience I would definately recomend this company and product . Delivery spot on too . Well done . B Herrett”

Helpful Report

Posted 11 years ago

“Customer service by phone was excellent. I bought the slate paint for painting my exterior windowsills. It was expensive, however, and the grey colour was rather pale ( not dark enough to look like slate).”

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Posted 11 years ago

“A good and prompt service”

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Posted 11 years ago

“Very helpfull staff who responded to my problems quickly and efficiently. I would be more than happy to recommend them.”

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Posted 11 years ago

“Expert advice about types of paint.This service is hard to find elsewhere.”

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Posted 11 years ago

“Very useful and easy to follow website. Delivery was quick and the product was" as it says in the tin...excellent.”

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Posted 11 years ago

“I bought some mould/algea killer to clean walls on a house. I called up to get advice, but the product didn't work at all - it had no effect what so ever on the mould and algea. I eventually found a product that worked. The initial contact was polite, and I didn't complain about the product or asked for a refund.”

Helpful Report

Posted 11 years ago

We are always willing to resolve any issues or complaints raised, however, we were not given to opportunity to offer a replacement before the customer purchased elsewhere.

Posted 11 years ago

“Items received on time and do what they should!”

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Posted 11 years ago

“Tin turned up promptly & well packaged”

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Posted 11 years ago

“Fast delivery excellent communication”

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Posted 11 years ago

“Unfortunately the product did not clean the patio as well as it promised on the label. In spite of endless brushing and washing 3 days after the application the mould is still there. Quite disappointing result bearing in mind its cost!”

Helpful Report

Posted 11 years ago

We are always willing to resolve any issues or complaints raised, however, we were not given to opportunity to offer a replacement or refund. We will contact the customer in order to find out why the product has not performed on this occasion.

Posted 11 years ago

“I was impressed by the quick and confident responses to my technical queries before completing my purchase.”

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Posted 11 years ago

“Now arrived, thank you”

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Posted 11 years ago

“All delivered as requested in good time.”

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Posted 11 years ago

“Good product.”

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Posted 11 years ago

“Over the period of many years I have used various products and nothing can compare with Promain products. Mr P Harper.”

Helpful Report

Posted 11 years ago

“Delivered promptly and efficiently. Technical help very efficient and useful. All in all a good experience. Thank you.”

Helpful Report

Posted 11 years ago

Promain is rated 4.8 based on 2,480 reviews