Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,583 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 19th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great paint and super helpful company They supplied me with all the samples I needed and were very polite”

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Posted 4 years ago

Thank you for your review Jayne, it's always nice to hear such positive feedback :)

Posted 4 years ago

“no paint its been 16 days please send my paint”

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Posted 4 years ago

Hi Hilary, We are sorry to hear that your order has not arrived. I understand that a member of the Sales Team has tried to contact you by telephone but unfortunately, they have been unable to reach you. They have now sent you an email and hope to be able to contact you as soon as possible so that they can discuss this further with you. We do apologise for any delay and any inconvenience this may have caused you. If you could please contact our Sales Team, they will be happy to help resolve this situation.

Posted 4 years ago

“Great service. Part thought to be obsolete, found and delivered promptly.”

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Posted 4 years ago

Thank you for your kind review Will!

Posted 4 years ago

“Customer service from Promain was faultless. Haven't used the product yet so will review that separately. Slight issue with the courier company but delivered as expected in the end. Would use Promain again!”

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Posted 4 years ago

Thanks for your great review Joanne! Please do let us know if there is anything else we can help you with :)

Posted 4 years ago

“Very helpful technical & sales teams, quick delivery. Many thanks!”

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Posted 4 years ago

Thanks for your great review Simon!

Posted 4 years ago

“A company that consistently delivers on time every time.”

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Posted 4 years ago

Thanks for your fantastic review Michael!

Posted 4 years ago

“Excellent product which was delivered promptly and well packed”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“I like this product very much and have tried many others . The saturating oil gives a Matt/ dewy finish to my Ipe decking . This year it had 4 coats it was drinking it due to us stripping it back this year . The result is beautiful . Not the cheapest but the best finish I have achieved with any decking oil .”

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Posted 4 years ago

Thank you for your review and for including a picture, we always love to see our customers finished results! Your pool decking looks fantastic, amazing job!

Posted 4 years ago

“Sorry but I can only advise on the service but not the product as I have not used it yet”

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Posted 4 years ago

Thanks for your 5-star rating for the service Barry! If you have any questions concerning applying the product or any other queries, please do not hesitate to contact us :)

Posted 4 years ago

“Good product. Does exactly what it should and looks good”

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Posted 4 years ago

Thanks for your review Paul!

Posted 4 years ago

“Easy to order and quick delivery.”

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Posted 4 years ago

Thank you for your kind review Sarah!

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Thank you for your kind review Jayne :)

Posted 4 years ago

“I couldn't find a supplier of the Bedec paint that had a good range of colours. So I called the main office and the lady there was incredibly helpful and sent me a number of samples free of charge. These enable me to make the right choice for painting my outside office. Great customer service.”

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Posted 4 years ago

Thanks for your great review Jayne! It's always great to hear such positive feedback!

Posted 4 years ago

“A very efficient service. My purchase was dispatched within 24 hours. I cannot fault the service I received from Promain UK Ltd in any way”

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Posted 4 years ago

Thank you for taking the time to leave us your great review!

Posted 4 years ago

“Really helpful person when I ordered wood preserver over the phone. Goods arrived quickly”

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Posted 4 years ago

Thank you for your kind review!

Posted 4 years ago

“Excellent products. Excellent service. Arrived as stated and on time.”

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Posted 4 years ago

Thanks for your great review Patricia and good luck with your project!

Posted 4 years ago

“First class service from this company, great products along with fantastic communications.”

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Posted 4 years ago

Thanks for your great review Carl, we always appreciate hearing such positive feedback. Please let us know if there is anything else we can help you with!

Posted 4 years ago

“Amazing service and delivery.”

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Posted 4 years ago

Thanks for your great review Ian!

Posted 4 years ago

“Order of 5m of over bonding tape arrived on time measured it. it came in at 4m80 not a problem as i did need a lot more but product was good and worked well”

Helpful Report

Posted 4 years ago

Hi, Thank you for contacting us concerning this. We have checked several rolls that we have in stock here and all of them are just slightly over 5m. However, we have also contacted the manufacturer as we wanted to be sure that this could not happen again, and they have assured us that they use a high-tech cutting machine that will not allow cuts below 5m. It appears that you have somehow received a faulty roll, for which we do apologise, and as a gesture of goodwill we are happy to supply you with a new full roll free of charge by way of compensation. If you would like to take up this offer then do please contact us and we will be more than happy to arrange this for you.

Posted 4 years ago

“This would have been a 5 out of 5. The service is fantastic. Technical department answered my questions immediately and got back to me with my questions about the paint I ordered. I needed a paint capable of withstanding high temperatures for a jacket potato oven/trailer. The only issue is the colour is Matt Grey rather than black. I now have a grey jacket potato oven which is NOT what was expected hence giving a 4 out if 5. Darken the colour and this is a great product. Disappointed with the end result.”

Helpful Report

Posted 4 years ago

Hi Paul, we are sorry to hear that you are unhappy with the final colour of this product. I have forwarded your details to our Technical Team who will be contacting you to discuss this further. In the meantime, if there is anything else we can help you with, please do not hesitate to contact us.

Posted 4 years ago

Promain is rated 4.8 based on 2,583 reviews