Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.72

4.7 Rating 3,938 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my skates. Excellent delivery. Couldn’t beat the price either. Definitely recommend the company. 5*”

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Posted 4 years ago

“Love them. Used them for the first time yesterday and feel so much more confident already. 5* and can’t fault the quick service. Thank you!”

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Posted 4 years ago

“They arrived earlier than expected which is a plus and they look amazing I’m going to be purchasing another pair soon for myself. Originally purchased a pair for my daughter for her 13th birthday and she is very happy!”

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Posted 4 years ago

“Fast delivery and love my new skateboard, no instructions included and a loose allan key rattling around the only issues. Smoothstars website does not allow registration?”

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Posted 4 years ago

“I ordered skates and one didn’t fit when I called they recommended me to order straight away one more and refund the skate later. I order new one I sent back the other but never received the money back. When I called they say that I must keep the tracking number because they don’t check if or what they receive in their stock. When you send back there are papers to put in the box and out of the box but still they don’t know whether they received or not. Very bad and rude customer service too.”

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Posted 4 years ago

“Really couldn’t be happier with the service received”

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Posted 4 years ago

“I messed up with the delivery address and they rectified it as soon as possible. Very quick turn around with delivery as well, highly recommended”

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Posted 4 years ago

“Delivered within 24 hours of ordering excellent product excellent service”

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Posted 4 years ago

“All as expected, speedy delivery. Thank you.”

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Posted 4 years ago

“..............”

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Posted 4 years ago

“i have ordered 4 skates and refund one of them because it didn't fit they do not refund my money back, i couldn't find the tracking number but so poor that they are not able to even check whether if you received or not. so poooorr.”

Helpful Report

Posted 4 years ago

Hi there, As stated on the telephone conversation with yourself. We cannot refund an order from word of mouth 60 days after said item was returned. We have no return paperwork for your order and you were unable to provide us with a tracking number for the return when requested to ensure the item was back with us. You were very rude about this on the phone but we are afraid the return is the customers responsibility until the item is back with us as stated in our returns policy. As we have not got any paperwork from you showing the item back in our returns folder we have no way to prove the item is back with us and as you were unable/unwilling to give us the tracking number for the return we were unable to check this any further. Without these things we are unable to refund the order.

Posted 4 years ago

“Very fast delivery. Some parts of the initial order were found to be out of stock in the colours I’d asked for, but the customer service was excellent, with them quickly contacting me with other options. Very happy with my purchases. Thank you.”

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Posted 4 years ago

“The SFR skate bag is perfect and will meet all my needs sufficiently”

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Posted 4 years ago

“I dont have the bolt yet”

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Posted 4 years ago

“Great easy to find everything on the website and very impressed”

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Posted 4 years ago

“Quick delivery and really comfortable and just the right fit”

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Posted 4 years ago

“Excellent service & price. My skates arrived the next day & I’m very happy with them. Also the cheapest I could find online. I’ll be sure to return again in the future. Thank you.”

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Posted 4 years ago

“lovely guys , highly recommend!”

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Posted 4 years ago

“Skate wrist pads arrived very punctual and i was happy with the quick service.”

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Posted 4 years ago

“Great quality products, fast shipping, well packaged”

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Posted 4 years ago

Proline Skates is rated 4.7 based on 3,938 reviews