Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.72

4.7 Rating 3,938 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pro tec full cut helmet and in the picture it had fatter pads and when I got it it had skinny pads I tried calling and have left emails and have heard nothing”

Helpful Report

Posted 5 years ago

Hi there, We have had no call or e-mail from yourself. Looking into the product you have ordered, the helmet you received is correct, the padding is going to be thinner for larger sizes. The larger the size the thinner the padding as the shell will just stay the same size. If you wish to return the helmet if it does not fit you please find our returns information at the bottom of our homepage. Thanks

Posted 5 years ago

“These are kid approved by my two for comfort and style. I bought the medium for my 6 and 8 year old and they fit well and not too tight. They think they look like superheroes with these pads!”

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Posted 5 years ago

“Order arrived extremely quickly. I absolutely love my rollerskates and protective gear. The website is easy to use and the sizing and descriptions are accurate. I'll definitely be ordering again!”

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Posted 5 years ago

“Excellent quick service. Beautiful skates. Only thing is they weren’t sharpened so we’ve had to find someone to sharpen them otherwise great”

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Posted 5 years ago

“Unfortunately I've not received the great customer service people speak of, or any for that matter. I've been awaiting my order since the 6th and it was then delayed to the 8th. It is still delayed and I've heard nothing and zero updates on tracking number available either.”

Helpful Report

Posted 5 years ago

Hi there, We are very sorry for the delays you received with this parcel. We can see the parcel was held by our courier for an unknown reason. After getting them to look into this they have claimed this as lost. We have gone ahead and refunded your order in full for you. Apologies.

Posted 5 years ago

“Considering I've tried twice to contact the company via email I doubt this will be noticed. There are multiple items on the website that have no indication of size, along with no way to specify which size is desired. I assume this had led to many customers receiving the wrong size products as there is no way of knowing which size will be sent. This happened to me and I have had no response to either of my emails thus far, five days later.”

Helpful Report

Posted 5 years ago

Hi there, We are very sorry some items had no sizing on them. We have recently moved our entire website to a new platform and this has caused a few small issues with some older products. This has been mainly resolved now. If there is any item you are after and not sure on the size etc please give us a call beforehand and we will be happy to help.

Posted 5 years ago

“Excellent skates. Excellent service.”

Helpful Report

Posted 5 years ago

“Excellent quality and fast delivery.”

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Posted 5 years ago

“Helmet fits perfectly and even had a few comments on the style. Have recommended to a friend.”

Helpful Report

Posted 5 years ago

“Was amazed when the delivery I placed in the afternoon arrived at 8:15 the next morning! Would recommend to friends family. Thank you”

Helpful Report

Posted 5 years ago

“Fab skates, excellent delivery turn around - thank you :-)”

Proline Skates 5 star review on 27th July 2020

Helpful Report

Posted 5 years ago

“My Son was Very happy with Stunt Scooter and especially the design.”

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Posted 5 years ago

“Fast and quick delivery. No complaints.”

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Posted 5 years ago

“This is my first ever skateboard (at the age of 25) and I’m in loveeee! I love the design and so far so good, I’m getting the hang of it and the board is sturdy and smooth, perfect for my uncoordinated self!”

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Posted 5 years ago

“Super fast deliver and high quality boards.”

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Posted 5 years ago

“Quick delivery, great product.”

Helpful Report

Posted 5 years ago

“Best price around and great service. Quick delivery and good communication. Will definitely use again.”

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Posted 5 years ago

“Great customer service, rapid delivery! Well packed and good clean mint condition product! Thank you!”

Helpful Report

Posted 5 years ago

“Super fast delivery! My boy is really happy with his new wheels will definitely be ordering more!! Thank you!!”

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Posted 5 years ago

“My order arrived promptly and good communication throughout. I know nothing of skateboards and had bought one with helmet and clothing for my 6 year old son. Even without any knowledge the website was easy to use and helpful. My son will love them, they look great.”

Helpful Report

Posted 5 years ago

Proline Skates is rated 4.7 based on 3,938 reviews