Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.71

4.7 Rating 3,959 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for it! Ordered on Tuesday eve and paid for next day delivery. As per your website this should be processed before 3pm Wednesday so my delivery should be Friday. Get an email on Thursday to say it’s been dispatched, then get an email from Royal Mail saying it will be delivered Saturday. We’re now on Tuesday eve and it never went out for delivery Saturday or Tuesday. Who knows if it will come Wednesday (over a week from ordering) but I shall certainly not be purchasing anything from this incompetent company again. I did try your online chat function which appear to be permanently offline. In 2023 this level of service and comms is unacceptable and as for Royal Mail, I would never have ordered with you if I had k own as they are terrible. With so many great and much cheaper delivery options why you even use them is beside me. A response to this review would be welcomed”

Helpful Report

Posted 3 years ago

“Easy to use website, excellent price for my luminous Ray inline skate compared to other sites, very good communication, super swift delivery, item arrived in perfect condition. Just very very happy with everything. Thank you guys... genuine review!”

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Posted 3 years ago

“Arrived very fast! Nice skates!”

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Posted 3 years ago

“Great service great products and quick delivery!”

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Posted 3 years ago

“Item arrived nice & prompt ,& as specified . Would definitely use this sight again .”

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Posted 3 years ago

“Excellent Customer service and i was always kept informed. Fast effiecient delivery and very good quality product.”

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Posted 3 years ago

“Quick and easy transaction”

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Posted 3 years ago

“Very competitive price and fast delivery. Thanks so much!”

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Posted 3 years ago

“This was my first time ordering from Proline Skates. I ordered a pair of ice skates, a bag, skate guards and some gloves. However, being my clumsy self I ordered 4 sizes too small by mistake 🙈 I rang proline directly and the customer service was exceptional. I was informed they didn’t have my size in those skates anymore as they were out of stock but they did have others. I ordered another pair of skates straight away from their website and parcelled up the wrongly ordered skates and to send back. They processed my return and refund almost immediately (within 24 hours of me returning product) super happy with my purchase and will definitely order from Proline again. Recommend 1000%, thank you 😊”

Helpful Report

Posted 3 years ago

“Bought some jam plugs and they arrived after 1 business day. They are good quality and I'm glad they fit!”

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Posted 3 years ago

“Great skates, good fit and speedy delivery.”

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Posted 3 years ago

“Brown mark on my white skates”

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Posted 3 years ago

“Okjhtgnklkfcbnnk”

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Posted 3 years ago

“Fast delivery, very good quality of shoes, looks nice :) just waiting for my daughter birthday when she can check the size and try on 👍🏻”

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Posted 3 years ago

“I haven’t received my order yet, has been over a week since was out for delivery”

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Posted 3 years ago

“Great scooter”

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Posted 3 years ago

“Great service as always, even despite the chaos of the move to a new location.”

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Posted 3 years ago

“Awful still haven’t received my parcel”

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Posted 3 years ago

“Easy to order a new longboard for my son. Arrived quickly and well informed.”

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Posted 3 years ago

“Quick service good product range”

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Posted 3 years ago

Proline Skates is rated 4.7 based on 3,959 reviews