Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.72

4.7 Rating 3,938 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely disappointed with the purchase and the service when I requested a refund. I bought the Rollerbones Wheels and the images came off after the first skate session. It was dry, and flat and I was completely shocked. I then was outraged when Proline said they cannot refund it as they can see my skate was dirty, and that the image is likely to wear away if it they get wet. But it wasn't wet as my skates are suede. I sent images only a few days after purchase, and they are going to do nothing about it. Even if these wheels were used for weeks, I wouldn't expect this amount of wear to the images. It disgraceful and I highly recommend not purchasing.”

Helpful Report

Posted 5 years ago

Hi there, We are sorry you feel this way. We have explained the reasons in all direct e-mails to yourself but we will re-iterate below: As can be seen in the images you have supplied, the underside of your skate and the cores of the wheels have dirty water marks all over them. The graphic is going to rub off and with the aid of dirty water this is going to happen quicker. The graphic will wear under normal use and is not a case for concern as this will not affect the integrity of the wheel in the slightest. We cannot accept used wheels back for return unless there is a manufacturing fault and a graphic rubbing off does not constitute a manufacturing defect. Regards

Posted 5 years ago

“Pre order was delayed twice, which is fine, no ones fault, but the first time I was informed which was great, but then the second timeframe came and went and no one told me, and even though I contacted I recieved to response and had no idea what was going on or when I would receive the skates”

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Posted 5 years ago

“Great quality. Great delivery.”

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Posted 5 years ago

“Well done Proline Skates!”

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Posted 5 years ago

“I like the way you provide items that are not run-of-the-mill are packaged well and despatched quickly - well done and thank you”

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Posted 5 years ago

“Great Value. Swift Service”

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Posted 5 years ago

“Excellent quick service. Only issue was when ordering via my phone would not let me checkout had to use my laptop instead. May just be my phone and would not put me off ordering as price and delivery great”

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Posted 5 years ago

“Service brilliant Delivery fast Value for money very good Skates fit perfectly Would recommend and I will be buying again from here . Thanks x”

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Posted 5 years ago

“Lovely wheels and bearings. Tried them out yesterday and they are a dream. Thank you.”

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Posted 5 years ago

“Speedy service! I bought them as a gift for my sister, she absolutely loves them. Fantastic quality. The best skates in town”

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Posted 5 years ago

“Better size guide for pads everything else is great.”

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Posted 5 years ago

“Very helpful, fast delivery”

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Posted 5 years ago

“Brilliant, great fit! you should get a size smaller for these skates as recommended. had so much fun and i'm only new to this skating life i've only skated as a child and now i'm and adult 25+ i really do recommend to beginners”

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Posted 5 years ago

“Have received skates yet. I was so looking forward to using at weekend. Paid extra to get them here on time.”

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Posted 5 years ago

“Great service goods delivered in perfect condition”

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Posted 5 years ago

“Items received within a few days. Easy, straight-forward purchase system. Kept fully informed regarding delivery date. Excellent service.”

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Posted 5 years ago

“Can't say enough about these guys, excellent service and prompt delivery. Got a next day delivery to northern ireland. Talked to Sean on the phone also, who was more than help full with my order. Would recommend praline skates to anyone.”

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Posted 5 years ago

“Fast shipping, good communication and pleased with the skates”

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Posted 5 years ago

“Excellent service,we had to make an exchange for the order we had placed the whole process was completed within 48 hours.”

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Posted 5 years ago

“Quick and tracked delivery, good selection of products for all wheel lovers, rolling types.”

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Posted 5 years ago

Proline Skates is rated 4.7 based on 3,938 reviews