Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.71

4.7 Rating 3,953 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,953 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

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“I LOVE my new Moxi's”

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Posted 5 years ago

“My skates were sadly delayed, at no fault of proline! But when they were able to ship them out they came in next to no time! Very happy, the skates are perfect.”

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Posted 5 years ago

“Arrived on time. Efficient. Best price online”

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Posted 5 years ago

“First class and just what I wanted. Arrived on time and packaged well. Great quality and service.”

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Posted 5 years ago

“Great customer service, item I purchased wasn't available so they reccomend other options, really helpful and quick delivery. Thank you guys.”

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Posted 5 years ago

“My 3,5 year old is obsessed with skateboarding. This was one of the best toys I’ve ever got him. Endless hours of play. I would highly recommend it.”

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Posted 5 years ago

“Prompt delivery. Helmet is perfect fit.”

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Posted 5 years ago

“Good customer service ..Product arrived on time”

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Posted 5 years ago

“Very happy with my new skates and toe stops. One of the items I’d ordered hadn’t come in on their delivery but I was contacted about it and was able to swap it out for an alternative. Great customer service!”

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Posted 5 years ago

“Came on time Granddaughter thrilled with them and went straight out even though it was wet”

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Posted 5 years ago

“Ordered item that was too small, (my fault) printed label and sent it to returns and received the correct size kit within 3 days. Fantastic customer service.”

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Posted 5 years ago

“true to description, good communication, fast delivery, highly recommend”

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Posted 5 years ago

“Fast efficient delivery.. Thank you”

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Posted 5 years ago

“I got the skates in a very reasonable time just before a roller disco I wanted to to to so no big complaints really, only thing id say could be better is the wheels could and should come with a tool to put on the new ones as you pay enough for the wheels the least I could of got was a tool with it but other that that brilliant!”

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Posted 5 years ago

“Quick & easy - and very happy with the product”

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Posted 5 years ago

“I am extremely disappointed with the purchase and the service when I requested a refund. I bought the Rollerbones Wheels and the images came off after the first skate session. It was dry, and flat and I was completely shocked. I then was outraged when Proline said they cannot refund it as they can see my skate was dirty, and that the image is likely to wear away if it they get wet. But it wasn't wet as my skates are suede. I sent images only a few days after purchase, and they are going to do nothing about it. Even if these wheels were used for weeks, I wouldn't expect this amount of wear to the images. It disgraceful and I highly recommend not purchasing.”

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Posted 5 years ago

Hi there, We are sorry you feel this way. We have explained the reasons in all direct e-mails to yourself but we will re-iterate below: As can be seen in the images you have supplied, the underside of your skate and the cores of the wheels have dirty water marks all over them. The graphic is going to rub off and with the aid of dirty water this is going to happen quicker. The graphic will wear under normal use and is not a case for concern as this will not affect the integrity of the wheel in the slightest. We cannot accept used wheels back for return unless there is a manufacturing fault and a graphic rubbing off does not constitute a manufacturing defect. Regards

Posted 5 years ago

“Pre order was delayed twice, which is fine, no ones fault, but the first time I was informed which was great, but then the second timeframe came and went and no one told me, and even though I contacted I recieved to response and had no idea what was going on or when I would receive the skates”

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Posted 5 years ago

“Great quality. Great delivery.”

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Posted 5 years ago

“Well done Proline Skates!”

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Posted 5 years ago

“I like the way you provide items that are not run-of-the-mill are packaged well and despatched quickly - well done and thank you”

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Posted 5 years ago

Proline Skates is rated 4.7 based on 3,953 reviews