Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.72

4.7 Rating 3,940 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,940 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful on the phone & sent the right item which arrived very quickly!”

Helpful Report

Posted 10 years ago

“Great skates for the money. Excellent updates on delivery day/times. My son was very pleased with his purchase.”

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Posted 10 years ago

“Ordered FSA headset for my careless sons scooter. Arrived prompty. Good service and would use again”

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Posted 10 years ago

“Always an happy customer, received very quickly”

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Posted 10 years ago

“Ordered on wednesday and received on friday. No p&p. Great product”

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Posted 10 years ago

“Great service & speedy delivery!!”

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Posted 10 years ago

“Skate bag was exactly as described. Arrived well packaged and does the job it was bought to do. Daughter loves it.”

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Posted 10 years ago

“Super quick service and item delivered by a good courier who gave us a time slot for delivery.”

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Posted 10 years ago

“Super quick service and item delivered by a good courier who gave us a time slot for delivery.”

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Posted 10 years ago

“The shoes were délivered very quickly. Good quality. Price ok.”

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Posted 10 years ago

“Brilliant service, quick response.”

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Posted 10 years ago

“We ordered skates in a size range 3-6, my son being a size 4 was in the lower end of the range. However when they arrived they were too small for him. Apart from having an extremely upset aspergers son who couldn't understand why they wouldn't fit him and he couldn't use them I was expected to pay upwards of £10 (on top of the expedited delivery charge to receive them in the first place ) to return them. Your response was that it wasn't your fault. As a customer I would argue that you are the seller, it is your responsibility to understand your products, I as a one time purchaser have no inside knowledge of the product and rely on you for information hence it most certainly isn't the customers fault and we should not be expected to take the hit from ordering in good faith. Interestingly I then spoke to 2 other suppliers who both said that the brand plus a a couple of other brands are known to come up extremely small. It seems your competitors understand their products”

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Posted 10 years ago

“Very quick and helpful”

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Posted 10 years ago

“Very happy with my purchase. Good delivery time.”

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Posted 10 years ago

“Quality wheels delivered sooner than expected. Great service!”

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Posted 10 years ago

“NIce goods, great service, quick delivery. A lot of dutch artistic skaters use the kryptonics wheels for outside skating. Our try out skaters for hockey, roller derby and artistic use the basic skates in their first lessons and then decide to change for artistic, derby or hockey skates.”

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Posted 10 years ago

“I bought a product the 15th and they quickly made the transaction. 9 days later, the 24th, they finally took the time to package and send my package with only one product in. A product that was already in stock actually. So far I haven't seen the package yet and it's the 27th today. I have no idea when the package will arrive, and I have stopped caring. It will eventually pop up at my door step. If you need something within a span of a lifetime go shop somewhere else.”

Helpful Report

Posted 10 years ago

“Ordered and paid for 2 pairs of skates in morning. Paid extra for next day delivery. Got an email from proline skates at 6.15pm to say they only had one pair of the skates I ordered. Asked if I want refund or different pair but needed same pair as for sisters birthday. Asked for refund as sourced from another seller and just to send me the one pair they had. Asked if I would still get next day delivery as paid for it and got a rude response back. No apology for the inconvenience no offer of money back for next day delivery I have paid for. Ordered the other pair from surfdome and they were brilliant. Constant updates on order and next day delivery as requested. Would recommend surfdome and definitely not use proline skates again. Very unprofessional and terrible customer service. Don't feel valued for spending my money at their shop. Still not got back to me regarding refund for next day delivery. Very disappointed.”

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Posted 10 years ago

“Parcel received really quickly, packaged very well, and exactly as described...son very happy!!!”

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Posted 10 years ago

“Great service and fast delivery. Thanks!”

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Posted 10 years ago

Proline Skates is rated 4.7 based on 3,940 reviews