Proline Skates Reviews

Name: Proline Skates
Address: K1 SOUTHPOINT . FORESHORE ROAD, A4 SOUTHPOINT . FORESHORE ROAD, Cardiff
Rating: 4.72

4.7 Rating 3,897 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

Write Your review

Tell us how Proline Skates made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had what I wanted and best price.”

Helpful Report

Posted 3 years ago

“Ordered the first pair, but the two skates were fitting differently. Had to send them back and order a different size, the second pair looked used already.”

Helpful Report

Posted 3 years ago

“Dispatched quickly and arrived in good condition promptly.”

Helpful Report

Posted 3 years ago

“Good service, Parcel arrived quicker than expected, only problem I have found it the the skates I order are Size 12, and your website has no replacement part for that size”

Helpful Report

Posted 3 years ago

“There was an error in the goods sent (2 left hand gloves instead of a pair) however this was quickly sorted over the phone. Once corrected the gloves and the helmet both fitted and were as described”

Helpful Report

Posted 3 years ago

“I ordered these ice skates and was a bit worried they my be too tight ,as I have broad feet. I was pleasantly surprised that they fit perfectly and are also very comfortable.”

Proline Skates 4 star review on 10th April 2022

Helpful Report

Posted 3 years ago

“My skates are fab but the guy answering the phone wasn't very keen to help me!”

Helpful Report

Posted 3 years ago

“First order in this shop to have Edea items. Price ok, service online ok and delivery fast. Any issue.”

Helpful Report

Posted 3 years ago

“Really pleased to get an email to advise me that Proline were awaiting stock and therefore know when to expect the items ordered.”

Helpful Report

Posted 4 years ago

“Experienced & knowledgeable staff.”

Helpful Report

Posted 4 years ago

“Good delivery time”

Helpful Report

Posted 4 years ago

“Very fast dispatch & delivery even at the end of the year! Reasonable prices”

Helpful Report

Posted 4 years ago

“Skates arrived promptly and I got what I ordered. However, I’m a little disappointed in the condition of the bubblegum rookie skates I received. There is some discolouration on the wheels. A slight brownish/ yellow fade on all the wheels. I realise this is only cosmetic snd the wheels will work fine but it is a Christmas gift for my daughter and I would have preferred it to be perfect. It is too close to Christmas to change my order so will have to keep them. Susan”

Helpful Report

Posted 4 years ago

“Only giving 4 stars as they are a Christmas present but look great my son will love these 😊”

Helpful Report

Posted 4 years ago

“Good products, good prices, good service. I did have an issue with the wrong size skates being despatched (the box I received was labelled correctly, but the skates inside were the wrong size). It was sorted out easily and quickly, with good communication from the customer service team - the replacement skates were despatched straight away and received promptly. Free DPD return label sent so I can return the original skates. Mistakes can be made, more importantly the problem was rectified efficiently and I am happy with the goods and service I received.”

Helpful Report

Posted 4 years ago

“Quick delivery and food customer service.”

Helpful Report

Posted 4 years ago

“Excellent as my son loves it. Delivered on time but with slight chips on the base.”

Helpful Report

Posted 4 years ago

“The only disappointing part was I ordered the pink and white boots but had a phone call to say they were out of stock so I accepted the black and pink.”

Helpful Report

Posted 4 years ago

“Although disappointed with the product it’s self, that’s no fault of proline, they made the whole transaction and unfortunate subsequent refund as smooth and pleasant as possible, will definitely consider purchasing from them again but will have to check item descriptions more closely.”

Helpful Report

Posted 4 years ago

“Great choice of products”

Helpful Report

Posted 4 years ago

Proline Skates is rated 4.7 based on 3,897 reviews