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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,549 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,549 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

The Meso sprayer trolley I ordered did not fit the sprayer.
Helpful Report
Posted 5 years ago
Hi Progreen- At the moment I can only give 3*. After 5 weeks of one SBK/KPlus treatment on Mares Tail - some had become partly blackened and others less so. I dug these up and found 60% of the stalks/rhyzoids were black as well. I have left the MT surrounding my banana plant for now as about 40% showing signs of withering. I may have been slightly economical with SBK treatment dose as I found the instructions rather vague. Also the pressure container spay I purchased had only one hole in the nozzle where I understood it was a multi holed spray - so although easy to use just gave one directional spray. Am also not clear how often you can use SBK per year? I found Progreen to be very efficient and appreciated the speedy resposes to my emails and telephone call. So I will persevere! Many thanks - Maggie
Helpful Report
Posted 5 years ago
Not received the soil sample review so cannot comment
Helpful Report
Posted 5 years ago
The soil analysis is comprehensive however the interpretation is unrealistic, if you follow their advice you’d spend huge amounts of money and spread huge amounts of chemicals. It’s a shame as Progreen are very responsive, they just need to give realistic and practical advice. Pass your soil analysis results to a local farmer for better advice
Helpful Report
Posted 5 years ago
Dear Lucilla Sorry the interpretation wasn’t what you expected. I have checked you recommendation. Our team of agronomists are qualified and experts in this field and your recommendation is accurate to supply the needs based on the soil sample to the kilo. The worst advice we can give you is recommend an amount of product that will not address the reported shortfalls. We do also see the outcome of neighbouring farmers applying what they have in store onto paddocks without reference to the soil’s needs or product suitability. This may seem like a cheap option at the time, but can take many years to correct and rebalance. In terms of the product mix, you will have seen we operate a traffic light system with our recommendation – prioritising what’s most important. Obviously everyone has an amount they are comfortable to spend and we are always happy to assist where the budget is best spent. I’m glad you liked the analysis, the products suggested were what you needed. I would be interested to hear what you decide to apply and happy to pass a professional opinion.
Posted 5 years ago
Progreen themselves are OK but they use UPS to deliver. UPS are so difficult to. deal with if you need to change a delivery slot - It took me over an hour. Progreen, if you read this then please consider your customers and try to find a better delivery partner
Helpful Report
Posted 5 years ago
Thank you Michael, we always appreciate feedback and we will certainly have a chat with UPS about this. We are often restricted on the couriers we can use as many of our products are ADR and have to go by a specially registered courier as a legal requirement. Unfortunately this does limit our choice but we do use a number of other operators. Generally we receive a good level of service from UPS and we will always give them feedback when they fail. UPS are continually looking to develop their service. Sorry in this instance it wasn't up to the standard we would expect. In future if you need to change anything please do give us a call and we will endeavor to help you. Many thanks The ProGreen Team
Posted 5 years ago
we suggest you move courier to someone other than UPS, they failed to deliver on the first two days promised but did manage third time round.
Helpful Report
Posted 5 years ago
Hi Robert, Thank you for taking the time to feedback to us. We’re sorry to hear the couriers let you down. Sadly due to the nature of our products we can be limited as to how we send them out, but it always good to know what is going on as we can feed this back to them. Let’s hope next time is more successful and once again thank you it is really appreciated. The Progreen Team
Posted 5 years ago
Products always so their mob well. But I am constantly disappointed in the postage charges which seem unusually high compared to competitors. I always check to see if I can get similar elsewhere before using pro green.
Helpful Report
Posted 6 years ago
Hi Mark, thanks for writing a review. With regard to the delivery charge, we have to abide by regulations for transport of the type of products we sell. Due to the nature of the products - they are delivered using a registered ADR courier and cannot be carried by Royal Mail or other non ADR courier firms. Unfortunately the charges for regulated ADR carriers are higher. Thanks, The ProGreen Team
Posted 5 years ago
Recently purchased Kurtail Evo to eradicate mares tail- can only rate the product acceptable as I don't know if it will work. Phoned the advice line, who were very knowledgeable and helpful. But when I purchased the product (£65 inc postage) that this was really an agricultural solution and not for a garden. The info on the website was that this was the best product on the market- didn't realise it had to be used with a tractor! What are the issues with holding a hand held spray ? What can you use in a limited access garden to control this weed with long lasting effect ?
Helpful Report
Posted 6 years ago
Hi, thank you for leaving a review. We do clearly state that Kurtail Evo is a “professional use product for boom spray only” on the fourth line of our listing. We must only advise on label recommendations. We do have an alternative for non professional use. Please see: https://www.progreen.co.uk/sbk-brushwood-killer-kplus-water-conditioner-bundle As ever, we are pleased to discuss requirements over the phone in more detail. Thanks, The ProGreen Team
Posted 6 years ago
Buying the herbicide Kurtail Evo from Progreen, via the website was easy, with good information about the product. The only problem was a failure by UPS to efficiently deliver it. Our property has an unusual but legitimate Post Office address in a rural village but all other delivery companies have had no difficulty in finding us. A first failure resulted in a 'non-valid mail address email notice '. Despite phone calls to UPS (who are themselves difficult to get through to!) giving detailed delivery instructions, they failed again with the same notice also stating we would need to collect it. After being insistent they finally got the instructions to the driver. This involved staying in 3 days and we could not understand why they do not issue their drivers with phones.
Helpful Report
Posted 6 years ago
Hello, thank you for your review. We're glad to hear that you found everything you need our on website and you were pleased with our service. It is disappointing to hear that on this occasion our couriers UPS have let us down and have struggled to deliver your order. Unfortunately we are aware that UPS do not issue their drivers with company telephones which means drivers are not able to contact customers directly. We will pass on your comments to UPS and apologise for any inconvenience caused by this. If you would like to speak to us regarding this please call us on 0800 032 6262. Thanks, The ProGreen Team
Posted 6 years ago
I am pleased to have found an answer to marestail but irritated that I was compelled to pay £8.34 (incl VAT) for next day delivery which I didn't need. It would have been 5* but for this.
Helpful Report
Posted 6 years ago
Hi John, thank you for your feedback. We are pleased to hear the delivery arrived with you swiftly. With regard to the delivery charge, we have to abide by regulations for transport of products of this type. Due to the nature of the product you ordered - it is delivered using a registered ADR courier and it cannot be carried by Royal Mail or other non ADR courier firms. Unfortunately the charges for regulated ADR carriers are higher. Thanks, The ProGreen Team
Posted 6 years ago
Delivery was annoying as 4 bags of fertiliser were treated as 4 seperate deliveries by UPS. This meant I had to provide delivery instructions 4 seperate times and if I had not realised this was happening I could have ended up with some being delivered and other not. David
Helpful Report
Posted 6 years ago
Hi David, thanks for leaving a review. We're sorry to hear UPS have attempted to deliver your order in this manner. We have raised a case over with your local depot for further investigation. In the meantime if you would like to speak to us - please do not hesitate to call on 0800 032 6262. Thanks - The ProGreen Team
Posted 6 years ago
Pity about the delivery charge to Scotland.
Helpful Report
Posted 7 years ago
Hi James, the delivery charges are different in some areas of Scotland depending on the postcode. Unfortunately your postcode was classified as an extended area for delivery. We do not pass on the full costs of delivery to our customers in extended areas either. We also have to abide by regulations for transport of products of this type. Due to the nature of the product you ordered - it is delivered using a registered ADR courier and it cannot be carried by Royal Mail or other non ADR courier firms. Unfortunately the charges for regulated ADR carriers are higher. If you would like to speak to us about your delivery, please do not hesitate to contact us on 0800 032 6262. Thanks, The ProGreen Team
Posted 7 years ago
I was happy with the delivery time of my order which was a weed killer and sprayer. However there were no instructions enclosed regarding the concentration to use and I had to phone to ask.
Helpful Report
Posted 7 years ago
Hi Moira, thank you for your feedback. we have looked into your order for you and the non-professional product you ordered has a concertina label, with more information available under the leaf. We are glad you phoned us and were more than happy to help. Free BASIS qualified technical advice is available on 0800 032 6262. Thanks, The ProGreen Team
Posted 7 years ago
The weed killer worked fantastic, I thought it was a bit naughty that the delivery is added on to the total before adding VAT When you pay £7.99 for the delivery of a small bottle you expect that it is including VAT?! Anyway curtail is good at doing it’s job, never mind about the distributor.
Helpful Report
Posted 7 years ago
Hi, with regard to the delivery charge, we have to abide by regulations for transport of products of this type. Due to the nature of the product you ordered - it is delivered using a registered ADR courier and it cannot be carried by Royal Mail or other non ADR courier firms. Unfortunately the charges for regulated ADR carriers are higher. All of our prices are clearly displayed on the website, both excluding and inclusive of VAT, including the delivery charges. If you would like to discuss this matter with our team, then please contact 0800 032 6262. Thanks, The ProGreen Team
Posted 7 years ago
I have ordered more Kurtail as I am on my second year of trying to control horsetail. In general, I find it useful and there is definitely less emerging. The product is quite expensive, and this is not helped by the vendor's choice of courier for delivery, who apply punitive rates for delivery to Dunoon on the Cowal peninsula. Amazon manages to deliver even courier goods free or at a reasonable cost.
Helpful Report
Posted 7 years ago
Thank you for your feedback. We are pleased to hear you are having success with controlling the horsetail. With regard to the delivery charge, we have to abide by regulations for transport of products of this type. Due to the nature of the product you ordered - it is delivered using a registered ADR courier and it cannot be carried by Royal Mail or other non ADR courier firms. Unfortunately the charges for regulated ADR carriers are higher - The ProGreen Team
Posted 7 years ago
You had the item I needed in stock. The only issue is I can't track the order to see when it will be or was delivered.
Helpful Report
Posted 7 years ago
Hi Sandy, tracking details are automatically emailed to the email address given when the order was placed. Tracking details are sent once the goods leave our warehouse. Sometimes these can end up caught up in spam/junk mail folders? If you would like to contact our customer service team on 0800 032 6262 we can look into this further for you? Thanks - The ProGreen Team
Posted 7 years ago
Fast delivery and had regular emails letting me know when my order had been dispatched etc. Sadly though one of the weed killers I bought had a loose lid which meant it split over the bottle, box and leaflets. But to be fair as soon as I had informed Progreen they responded very quickly. Have just used the weed killer and am waiting to see it’s affect.
Helpful Report
Posted 7 years ago
Hi Harley - Thanks for leaving us a review. We were sorry to hear of your leaking bottle, unfortunately there was an issue during the manufacturers production. We follow industry packing standards, which would not necessarily have picked this up. Thank you so much for bringing this to our attention and apologies once again for any inconvenience caused. Hopefully our gesture of goodwill has gone some way to negate this.
Posted 7 years ago
No chance to try Moss killer and lawn tonic yet as it hasn’t stopped raining since delivery arrived. Will try,and report when I have used.
Helpful Report
Posted 7 years ago
Hi - thanks for leaving us a review. We look forward to reading your update!
Posted 7 years ago
You provided me with a product which will kill moss on my lawn and hopefully make it greener when it starts to grow.
Helpful Report
Posted 7 years ago
Thank you for your review Robert. We're pleased you have found the product for your needs. Feel free to update your review once you've had chance to use it. Thanks - The ProGreen Team
Posted 7 years ago
It has arrived safely we haven't used it yet
Helpful Report
Posted 8 years ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,549 reviews