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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,722 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,722 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

I sent an enquiry on 16th, with follow up on 19th regarding the goods delivered. I have had no reply! I had to phone to progress this, and I then quickly got the answer that I was looking for. Therefore my one star review has become three stars.
Helpful Report
Posted 9 months ago
Hi Kenneth, I believe my colleague has this in hand for you, could you confirm the matter has now been dealt with please? Apologies for the delay in getting back to you - our peak season can carry a 7 day response time with regards to emails due to the sheer number our team receive daily. Please do let us know if there's anything more we can do to help. Kind regards, Progreen
Posted 9 months ago
Order arrived a few days after placing the order. Very happy with the service.
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Posted 9 months ago
Hi Rhun, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Brilliant as usual
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Posted 9 months ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Hi I was very disappointed after hearing nothing back over a week from placing my order , I rang to see what was going on, to be told you had ran out, and was waiting for more, feel I should have been informed, as really needed it and would have order from somewhere else, Bit to give credit to the guy on the phone he was friendly but told me it would be some time the next week Kind regards
Helpful Report
Posted 9 months ago
Hi there Stephen, We endeavor to keep all of our customers informed with the progress of their order, should there be a delay. I can see a colleague of mine had left you a voicemail 06/06 so our sincere apologies if this hadn't made it to you. I'm pleased to see that this order has now made it you, I hope this helps. Kind regards, Progreen
Posted 9 months ago
Excellent eeed killer for horsetail, rang up to ask what concentration for a sprayer and was told straight away.
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Posted 9 months ago
Hi Brian, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Good product at a good price. Speedy delivery and well packaged.
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Posted 9 months ago
Hi Anthony, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Products seem fine, but we have not been able to use yet, due to them not being delivered in the selected timeframe. However the customer service has seemed very poor as we paid for next day delivery on a Wednesday and the items did not arrive until the following week, but have not been able to get a response to any of my numerous emails about this.
Helpful Report
Posted 9 months ago
Thank you for your feedback, and we're sorry to hear about your experience. We’re already investigating the issue you’ve raised and have taken steps to resolve this. We appreciate you bringing this to our attention and are working to make sure it doesn’t happen again. Kind regards, Progreen
Posted 9 months ago
Brilliant product and fast delivery
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Posted 9 months ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
I was very impressed with Progreen delivery Price for the weed control was very competitive and delivery to my home in Scotland was swift! I am happy with the weed control it worked very well within the week.
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Posted 9 months ago
Hi Agnes, great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Great it’s working very well
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Posted 9 months ago
Hi Leone, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Have contact yourselves to ask for instructions on how to use, was told up to 7 days for a reply……still waiting!
Helpful Report
Posted 9 months ago
Hi Jackie, I've just tried giving you a call, sorry we missed you! Huge apologies for the delay on this one - i believe my colleague had tried contacting you early last week but this may not have been followed up so our sincere apologies. Please refer to my voicemail with regards to dilution rates and of course if you have any further questions, don't hesitate to call us. I hope this helps. Kind regards, Progreen
Posted 9 months ago
Found what I was looking for and it was delivered promptly
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Posted 9 months ago
Hi Gordon, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Glad I chose this strongly rooted company and not a weedy pretend one. I ordered (very easily) 5 Litres of Maxicrop Organic Seaweed Fertilizer and that is what arrived, strongly boxed and on time. Thanyou.
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Posted 9 months ago
Hi Steve, great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
Very good please with the service
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Posted 9 months ago
Hi Barry, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 9 months ago
I placed an order with Progreen on 13th March and they acknowledged it and took my money on 17th March. A month later when I had receved nothing I emailed to cancel the order and request a refund. They did not acknowledge my email. On 9th May (nearly 2 months from placing the order) I received notice that the goods were about to be delivered. I consider this a dishonest way to do business. Ignoring my valid request for a cancellation and continuing to ship the goods is not just very poor customer service, it is dishonest and I feel cheated.
Helpful Report
Posted 10 months ago
Hi there Philippa, Our apologies for the issues you've experienced with this order, we had a manufacture delay with regards to having the applicator guns available to fulfill your order. Our peak season does unfortunately incur a delay in response via email and we would strongly advise customers to call us for any cancellations or urgent matters - I'm also unable to locate an email from yourself having searched with the email address we have on file for you, could you advise whether this could have come from an alternate email address please? Please be assured that dishonesty will never be our intention and our sincere apologies if this has come across intentional in any way. Could you please send us an email on info@progreen.co.uk and someone will be more than happy to reach a resolution for you. Kind regards, Progreen
Posted 9 months ago
I think my order was, a good price, and it arrived very quickly.
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Posted 10 months ago
Hi Michael - great to hear! Thank you for your positive review. It is much appreciated. Kind Regards, ProGreen
Posted 10 months ago
Easy to use web site. Items delivered promptly and were well packed.
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Posted 10 months ago
Great to hear! Thank you for your positive review. It is much appreciated. Kind Regards, ProGreen
Posted 10 months ago
Issue still not dealt with as I haven't yet revueved the order I paid how can I review something I never received if and when it's delivered I will contact you
Helpful Report
Posted 10 months ago
Hi Ian, As earlier discussed, this is already on it's way over to you so should soon be resolved for you. I'll keep an eye on your tracking to ensure this makes it to you without delay. I hope this helps. Kind regards, Progreen
Posted 10 months ago
A good range of products and a user friendly website with plenty of useful information. Overall a great shopping experience.
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Posted 10 months ago
Hi Kathleen - great to hear! Thank you for your positive review. It is much appreciated. Kind Regards, ProGreen
Posted 10 months ago
Finally got my results back after a month of waiting. I don't mind waiting the time, if the website had stated it would take this long. Communication via email and Facebook...nil (no response after sending a few). If you do need to make contact pick the phone up and call them. Very quick to answer the phone, Once speaking with someone service was good, any questions or queries I had about my results were answered and explained very well. Would use again for soil test, results very precise and detailed. When speaking to a nice lady on the phone she explained the samples can be more than 3 weeks just at the labs, and may be they should change the website to explain the delay can be alot longer. I would be happy to wait the time, as long as I know.
Helpful Report
Posted 10 months ago
Hi Katie, Thank you very much for your kind words, I can only apologize for the fall down in communication on your wait for these results to come in to us for interpretation. You're most welcome for the assistance regarding this analysis, our agronomists are always more than happy to help with any technical queries you might have. Thank you again, appreciate your patience. Progreen
Posted 10 months ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,722 reviews