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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,977 Reviews
93 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,977 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Efficient prompt dispatch Easy to use website
Helpful Report
Posted 8 years ago
had what I wanted, good info on website, easy to order and delivery unbelievably quick
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Posted 8 years ago
Simple, straight forward transaction. Swift dispatch, delivery next day. Excellent communication throughout. Recommended without reservation.
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Posted 8 years ago
Order arrived on time well packaged. The price was much the same as other sellers.
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Posted 8 years ago
Very good site, the chemicals are very well explained and delivery was very quick.
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Posted 8 years ago
Will do what it says on the tin
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Posted 8 years ago
Goods flagged as out for delivery. Days later, a phone call asking if I havce a certificate to buy the product. Why wasn't this clear on the web page? No I don't. Refund please, which I have not yet seen. Product was subsequently bought quickly and hassel free from an Ebay supplier.
Helpful Report
Posted 8 years ago
ProGreen are committed to selling in a professional and sustainable manner and we always welcome feedback to improve our service. We looked into this order for a professional quantity of rat bait. It was placed on a Friday evening (after office hours) and an automatic confirmation email at the time of purchase was sent - which does not mean the product has been despatched from our warehouse. We called at the earliest opportunity approx. 9.30am on the following Monday morning to request a copy of the buyers certificate in line with the CRRU Stewardship scheme. The buyer did not have certification and a refund was issued at 10am the same day. The CRRU scheme was started in 2016 to reduce the irresponsible sale & use of rodenticides. Our website listings have multiple mentions that the product was a professional quantity rodenticide and there was explicit mention at the bottom of the web listing that a licence is required for anyone purchasing a professional quantity. ProGreen run Rodenticide training courses and are fully behind the Stewardship scheme in order to reduce non-target animal poisonings and residues in predatory birds. We cannot police other retailers who are flagrantly ignoring the industry code of practice monitored by the Health & Safety Executive. If anyone wishes to discuss the matter further please contact us on 0800 032 6262 and we will be happy to offer advice.
Posted 8 years ago
Easy order and confirmation. No advice of despatch. Carrier failed to deliver twice, stating no one to receive although someone on site at all times and large bell to ring. Carrier delivered to a third party(wrongly). This was sorted quickly after telecom with Progreen and items delivered following day. Thank you for your help.
Helpful Report
Posted 8 years ago
Hi Peter - thank you for leaving us a review. Please accept our apologies for the issues with the carrier - but we're glad we were able to resolve this quickly for you.
Posted 8 years ago
really excellent customer service
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Posted 8 years ago
Hi Kate - Thank you for your kind review, we're glad we were able to help :)
Posted 8 years ago
Efficient and speedy service in response to an order
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Posted 8 years ago
Very fast delivery, Item exactly as described
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Posted 8 years ago
Prompt delivery of order
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Posted 8 years ago
All products work!
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Posted 8 years ago
Very swift and safe delivery
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Posted 8 years ago
Thank you for your prompt and efficient service. Very polite and helpful staff to boot.
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Posted 8 years ago
I only received the products last week and it seemed stupid to sow the seeds and fertilise the grass in six inches of snow. Why do you ask for a review on products that have only just been received when you know the effect will take some weeks to take place? Senseless!!
Helpful Report
Posted 8 years ago
Hi Philip, our reviews system is automated and unfortunately doesn't take into account the Great British weather that we're experiencing currently. The review request that you’re referring to here is not mandatory – it is sent out simply to review the service & delivery from ProGreen. You are of course welcome to comment on the products at this time as well, if you do so wish, but we do not expect this. Once the weather improves and you can apply the products, you are welcome to post an updated review. If you have any questions on their use then please let us know.
Posted 8 years ago
Good Value Fast Service from ProGreen's Clearly Laid Out Website
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Posted 8 years ago
good advice and a number of weed control options available
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Posted 8 years ago
I find the ProGreen website very informative - it gives the information you need to use the products efficiently. I have used Progreen for some time now and have always been very satisfied with my purchases. If you need advice or help with weeds/moss etc. these are the people to come to. Walter Middleton
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Posted 8 years ago
Excellent instructions on effect and use of product
Helpful Report
Posted 8 years ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,977 reviews