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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Rubbish service”
Helpful Report
Posted 4 months ago
R Ajibola
Verified Buyer
“I sent you an email in regards to buying wrong ink and you refuse to respond to my email. It’s been over a week since I sent the email. No acknowledgement, not reply”
Helpful Report
Posted 4 months ago
Paul Clarke
Verified Buyer
“You really haven't responded and followed up”
Helpful Report
Posted 5 months ago
Macmillan Adams Christian
Verified Buyer
“Is it meant to look like this. I think not. I look forward to receiving your suggestions as to what to do to correct the situation. Christian Adams”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Ordered cartridges which were meant to arrive within 1-3 days. It took over 2 weeks. No number to call. No response to emails or contact via website. Cartridges didn't work on arrival. DO NOT USE”
Helpful Report
Posted 5 months ago
Rajapaksha Arachchige Chandana Rajapaksha
Verified Buyer
“The ink cartridges not much with printer.wrong type with the chip. I need to return”
Helpful Report
Posted 5 months ago
Denis Haigh
Verified Buyer
“Package arrived on time, but only contained one of the two items ordered. Despite sending two emails to the sales dept I have received no reply after two weeks.”
Helpful Report
Posted 5 months ago
Oluranti Odimayo
Verified Buyer
“I complained about the package sent did not include a yellow inked cartridge and nothing was done to rectify this. I have included a picture of the extra blue ink cartridge that is of no use to me.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“I purchased a set of 4 inks for my Printer. Blue, Black, pink and Yellow. Received Black, yellow and 2 pink. Of course is the Blue I need. I did email them and have not received a response”
Helpful Report
Posted 5 months ago
Mr A Parsons
Verified Buyer
“Order never arrived, do not use! No response from emails, very poor. Adam Parsons”
Helpful Report
Posted 5 months ago
Daniel Schubert
Verified Buyer
“Very dissapointed, i ordered a double pack of ink, a couple colours were missing so only one set of ink was sent. no replys to my emails or refund to compensate the missing ink................”
Helpful Report
Posted 5 months ago
Mr Richard Morton
Verified Buyer
“I ordered new cartridges on 08 January. Nothing came and no communicatioon from vendor. I sent a mail to vendor on 15 January. No reply so I contacted PayPal for help on 19 January. On 24 January I received notice of delivery by courier. On 27 January the cartridges arrived. So that's 19 days for completion of order. Rubbish performance by the vendor. Couldn't even be bothered to comminicate with me. I wouldn't touch this vendor again with a barge pole. But that's just my opinion...”
Helpful Report
Posted 6 months ago
Jon Moss
Verified Buyer
“Very very disappointed the cartridge is not recognised by the printer .”
Helpful Report
Posted 6 months ago
Lara Daly
Verified Buyer
“Ink doesn’t work despite it saying it does. Have emailed for refund and have had no response”
Helpful Report
Posted 6 months ago
Charlotte Bramley
Verified Buyer
“I am very disappointed. I purchased your ‘compostable’ ink that said it was for my printer. Once reached we tried this and it does in fact NOT work, the printer says it cannot recognise the cartridges! I have emailed you about this twice and had no response … clearly you have wonderful customer service if you cannot even bother to reply to them. Absolutely shambles. I would not recommend at all and totally wasted my money. Your ink is NOT compatible and you lie when you say it is!!”
Helpful Report
Posted 6 months ago
Cassandra Wyeth
Verified Buyer
“I ordered Inc I never received Inc I paid for Inc. I contacted printer direct numerous times about this still did not get in and had to contact my bank for a refund.”
Helpful Report
Posted 6 months ago
Dr S P Clayton
Verified Buyer
“Ordered replacement cartridges for. PIXMA MG6650. Seemed a good price and they were deleted rapidly. However, they were the wrong type. Contacted Printer Ink Direct about a return and I have heard nothing back.”
Helpful Report
Posted 6 months ago
Pavao Zunic
Verified Buyer
“Hi. I ordered ink for my printer on 8/12/2024. On the same day you have charged my Visa credit card. I was waiting for an ink which was not arriving. I had to place an order to buy an ink somewhere else, because your delivery did not come. I sent you an email on 26/12/24 asking for my order but did not receive any reply. So I sent you another email on 6/1/2025 and twice I sent you the same email via chart on your web page, but did not receiv any reply. I sent you another email "Formal complaint" on 7/1/25 then receiving info that my email order wemt to spam. It is strange that you have first taken money (£36.98 on 8/12/2024) then my email order went to spam. I was then informed that my order got lost in the post office on 10/12/24. So if you had that info, why I did not get replacement? Sorry, this was bad experience. Thanks. Kind regards Pavao Zunic”
Helpful Report
Posted 6 months ago
Sammie Davey
Verified Buyer
“Didn't get what I ordered I emailed this company and they never got back to me so I opened a dispute with the credit card provider, as not as described do not order from these people”
Helpful Report
Posted 6 months ago
Harmit Singh
Verified Buyer
“I’m send back but i’m not refund my money”
Helpful Report
Posted 6 months ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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