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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Delayed delivery, only dispatched when I prompted them, no communication
Helpful Report
Posted 3 years ago
Goods arrived very promptly as ordered but multiple e-mails over three weeks, just to request a VAT invoice for my order, have all been ignored EXTREMELY POOR CUSTOMER SERVICE - not one single reply to any e-mails This is very disappointing as there are multiple companies out there that are all too happy to take your order, but when it comes to after-sales service, it is non-existant
Helpful Report
Posted 3 years ago
It took over a week for the toners the arrive and only once I had chased them up. No reply at all from customer services. Not a good service at all.
Helpful Report
Posted 3 years ago
Very disappointed with the quality of the product.couloirs weak and black is almost blue.sadly it looks like I will go back to my previous supplier.
Helpful Report
Posted 3 years ago
The time it took you to deliver this small order (15 days) is not something you should be proud of. Being unable to contact you by phone is another reason for a negative appraisal. You cannot expect anybody who wants to talk to you to travel to Glasgow.
Helpful Report
Posted 3 years ago
Really upset that it has come to writing a poor review. I ordered photo paper for my Father in law, wrong item sent. As no phone number to get in touch with anyone at all, over the past 2-3 weeks I have sent multiple emails, messages, tried to contact company through "contact us" but no response at all. Just very disappointed.
Helpful Report
Posted 3 years ago
nothing delivered at all so why am i wasting my time writing this?
Helpful Report
Posted 3 years ago
Asked for VAT receipt not received Will not order again with no VAT receipt Thanks
Helpful Report
Posted 3 years ago
Took almost a week to deliver my order.
Helpful Report
Posted 3 years ago
Delivered 6 days after order blamed lack of drivers. Was obvious internal slip up will try again
Helpful Report
Posted 3 years ago
Lack of response from company disconcerting. Ink did arrive about a week after ordering. Had to use email, webchat, facebook, website contact form and eventually PayPal before my enquiry was acknowledged. This is why Amazon is so successful.
Helpful Report
Posted 3 years ago
The ink it’s self is very good but the delivery was very poor it does put you off re ordering
Helpful Report
Posted 3 years ago
Took over one week for delivery. Tried the cartridge's into my printer and showing not compatible with this machine. Tried numerous time's to get cartridges to work but as yet unsuccessful. Due to the problems I have had I would like a refund on my purchase.
Helpful Report
Posted 3 years ago
Order arrived quickly But they doesn't print like originals. It prints black as purple. Very disappointed. But what do you expect from knock offs. Will not be ordering from them again. I've only put 2 stars for quick delivery.
Helpful Report
Posted 3 years ago
Cartridges didn’t fit my printer
Helpful Report
Posted 4 years ago
I put the ink in and it's only lasted a few days I only printed maybe 20 sheets A4 Very Disappointed
Helpful Report
Posted 4 years ago
It is not genuine.
Helpful Report
Posted 4 years ago
No would not recommend
Helpful Report
Posted 4 years ago
Quick service via online ordering, but item not compatible with printer.
Helpful Report
Posted 4 years ago
I bought these cartridges as an alternative to HP originals. However, once installed the colour cartridges printed intermittently and after many test prints the magenta and cyan cartridges failed to print at all.
Helpful Report
Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews