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printerinkdirect.com Reviews

4.2 Rating 4,554 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,554 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery took far too long and very poor response to enquiry”

Posted 7 months ago

“Always been pleased in the past, not this time. Request for assistance via email and message, ignored on 4 occasions. Have had to return ink A’s cassettes did not fit”

Posted 7 months ago

“The ordering process and delivery time was all fine, but the inks don't work in my printer. I have always used generic cartridges and never had a problem before. In fact I've ordered some more from a different company and they work fine.”

Posted 8 months ago

“I ordered the cartridge on wednesday 23/8 for next day delivery BUT email that came through said it wouldarrive on Saturday 26/8 , emailed but company /person on annual holiday, was to be delivered to place of work , but did not arrive THEN told on email the driver had missed me sorry was at work ALL DAY. It arrived on Tuesday 29/8 Although I had paid nearly £13.00 for next day delivery , not impressed about this , cartridge was needed for the weekend I had to order from another company to get the tasks completed on time”

Posted 8 months ago

“Ok this My second review the first one was To inform you that all the cartridges would not fit into my Epsom printer, the black keeps jumping out and showing a fault .”

Posted 9 months ago

“Recent cartridge purchase. Sent two messages about cartridge failure....No reply so far”

Posted 9 months ago

“Took a week to arrive due to poor packing so it arrived in a Royal Mail clear plastic bag as the original envelope was incorrectly sealed”

Posted 10 months ago

“Swift delivery, but the "yellow" is actually pale ivory. Won't be ordering again.”

Posted 10 months ago

“Regrettably, a score of only 2 (for now anyway) because I needed to email the team with a query a week ago and still no response, not even and acknowledgement so far. The upshot is I can't use my printer until they answer my query about the cartridge and if it goes on for more than another day or so I will have to buy another one elsewhere. It's a shame because the cartridge was competitively priced, the website was easy to use and all seemed good, until after the purchase that is. Very happy to update my score if and when the team respond.”

Posted 11 months ago

“Delivery quoted 3-5 days Actual 12 days E mailed Printer Ink Direct twice no response whatsoever Unable to obtain a telephone number”

Posted 11 months ago

“Ink seems ok but it didn't arrive on time even though I paid for next day delivery - as a result I could not complete my assignment on time”

Posted 11 months ago

“I have emailed them twice in the last 2 weeks and still didn't get the invoice I need for my accountant. The part I have ordered is working fine but the communication is a struggle.”

Posted 11 months ago

“Good price for the cartridges, but my black ink cartridge didn't seem to release any ink. Contacted Printer Ink Direct but no reply. It's been 2 weeks now.”

Posted 1 year ago

“Unfortunately I tried to update a new address to deliver to but couldn't. So I haven't received it.”

Posted 1 year ago

“Took too long and when sent was only half the order, I was not offered an alternative . not good enough”

Posted 1 year ago

“I didn’t receive my order, so I am surprised that I am been ask to rate what Was not delivered to me. Kindly let me know who it was delivered to and where it was delivered to.”

Posted 1 year ago

“Usually the team here are amazing, however this time the whole process has been a nightmare! Order confirmation received 7 days after money taken from account and goods received 5 weeks later. No answer to numerous emails”

Posted 1 year ago

“Tried to communicate with printerinkdirect so I could return a wrongly ordered set of cartridges, twice, and still not had a reply.”

Posted 1 year ago

“Typed the Cartridge I needed and was wrong for my printer”

Posted 1 year ago

“Delivery of my ink parcel took 6 week, I was not advised of delivery../my understanding was delivery would Be 2-3 days! .I sent a couple of emails but no response was received. Finally received my order!”

Posted 1 year ago

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printerinkdirect.com is rated 4.2 based on 4,554 reviews