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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Darren Horne
Verified Buyer
“Would not use again Service so slow Took 3 weeks to get it. Follow up customer service none existing”
Helpful Report
Posted 2 years ago
Nathan Heaton
Verified Buyer
“Order not dispatched, chased a number of times, no response to any emails (still). Had to find another supplier and order through them. Randomly got a dispatch email weeks later to confirm the order has been dispatched and then it arrived as expected the following day. Would return the item but lets be honest, we wont get any money back so we may aswell keep hold of the toner. First order from this company went really well, this second order couldn't have been worse. If anyone does consider ordering with them then definitely pay PayPal so you can open a case with them when it goes wrong.”
Helpful Report
Posted 2 years ago
Ian Woodruff
Verified Buyer
“Took to long to deliver and did NOT reply to my emails, won't deal with you again.”
Helpful Report
Posted 2 years ago
Dudley Sirc
Verified Buyer
“I have e mail you five or six times saying I had ordered the wrong cartridge customer reference 1059569 and would like a refund and a return label can you sort this out ASAP”
Helpful Report
Posted 2 years ago
Lee Ward
Verified Buyer
“Poor communication, stop using Royal Mail there shut!!!!”
Helpful Report
Posted 2 years ago
Nick Thomas
Verified Buyer
“Delivery was ridiculously slow. I ordered two cartridges on 22 Feb and they were delivered on 20 March. No information to indicate they were out of stock. I chased after two weeks to ask why my order had not been delivered and received no reply. Overall, pretty useless service.”
Helpful Report
Posted 2 years ago
Bill Langham
Verified Buyer
“The first order never arrived so PayPal refunded my money.”
Helpful Report
Posted 2 years ago
Adrian Hillman
Verified Buyer
“Complete disgracetheu sent the wrong items then ignore all mails.”
Helpful Report
Posted 2 years ago
Alistair Greer
Verified Buyer
“After delivery I contacted them 5 times with no response.Customer service leaves a lot to be desired”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“FIrst order didn't turn up, ordered again but sent the wrong ink. Not had a response”
Helpful Report
Posted 2 years ago
Christiane Dawe
Verified Buyer
“I purchased some ink for my epson printer, despite them saying it would be compatible with printer. My printer it not accepting the ink I have tried to get in contact with printer ink direct but no one is replying to my email. There's no customer service number. I am very let down.”
Helpful Report
Posted 2 years ago
Stephen Wareham
Verified Buyer
“Extremely slow delivery, unable to contact customer services by phone and unable to get a VAT receipt despite emailing several times”
Helpful Report
Posted 2 years ago
Martyna Darnowska
Verified Buyer
“Haven't received my order for over 2 months . Tried to contact them but no reply. Rubish! Not gonna order again.”
Helpful Report
Posted 2 years ago
Terri Hepworth
Verified Buyer
“Not great at all, no one is getting back to me on the emails Iv sent about the cartridge I ordered that doesn’t work, not happy at all”
Helpful Report
Posted 2 years ago
Nigel Jones
Verified Buyer
“Had a full set of cartridges for my Epson printer, magenta did not work, contacted them with no reply, first and last time I will use”
Helpful Report
Posted 2 years ago
Stephen Smith
Verified Buyer
“Pretended you were sending them whereby a tracking system would be in place. Total fabrication.”
Helpful Report
Posted 2 years ago
Lia Weir-Webber
Verified Buyer
“I ordered inks from Printer ink Direct with a 2 to 3 day delivery and 2 weeks later after i emailed to say i hadn't received them. I emailed 3 times in the space of a few days but had no reply. I desperately ordered more, hoping I could get their attention by sending back empty boxes. My new order came in 2 days and the 1st lot that i originally ordered came after 3 weeks of originally ordering them. I'm keeping them as I don't want this issue again. No telephone number to call and discuss issues and nobody got back to the several emails that I sent to explain I hadn't received my first lot of ink! NOT A HAPPY CUSTOMER.”
Helpful Report
Posted 2 years ago
David Crosby
Verified Buyer
“MY ORDER WQS SHORT - I HAVE NO PHONE NUMBER OR ADDRESS ON THE DELIVERY NOTE I HAVE BEEN IN TOUCH - WITH NO REPLY FROM THEM”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Stay away!!! Took 4 weeks to get my order”
Helpful Report
Posted 2 years ago
Sam Raybould
Verified Buyer
“Don't work on my Epson printer despite saying they are compatible, so waste of money be careful”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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