Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.71

4.7 Rating 1,483 Reviews

93 %

of reviewers recommend Pretty You London

4.7

Based on 1,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 2nd October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alas the legs too short, not the top warm pjs i was hoping for. Cool design, will give them to shorter friend”

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“Love product but delivery was slow”

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“I'm very happy with this purchase. It fits well, the fabric is breathable and it's very comfortable. The quality of material is good, but not excellent, which is, however, reflected in the price. Overall, I'd recommend it and will be buying other items!”

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“The material could better,”

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“Gorgeous dressing gown, but I ordered a medium (12-14) which is swamping me. I'm really a size 10-12, so about to return to try the smaller size.”

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“Nice PJs bought as a gift, bit disappointed packaging, came in plastic bag which is a shame, does not showcase the product”

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“Lovely items but a shame they were not gift wrapped for the price. Arrived quickly and pleased with the quality”

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“My wife enjoys the arrival of her new Pretty You London bamboo pajama set every Christmas!”

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“The quality of the item I bought is very good and I am very pleased with it. I had to return it once as it was the wrong size. It is a gift and I could see from just looking it it would be too small. I tried usisng the web site to exchange it but found it very awkward to use. The options for wrong size are difficult to find. It would not let me progress to return as it asked if I had removed it from the packaging. I needed to open to packaging to check. I eventually rang the company and received excellent service. My exchange wass organised very efficently and i received the new size promptly once i had returned the orginal. It is only the difficult web site which stops me giving a five star. The telephone service is certainly five star and the woman who spoke to me was excellent, professional and reasssuring.”

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“value for money and speedy service very satisfied”

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“These look lovely. Stylish and warm. Bought as gift”

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“Everything I ordered arrived quickly and was well packaged with no excessive packaging and the bags used are all reusable. thats a plus for me.”

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“Quick delivery, and quick return the item was a very nice dressing gown but the length in the advert showed it at the models ankles which was what I was looking for but when it arrived it was calf length a bit disappointed with that”

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“Lovely slippers. Just a little on the heavy side but definitely comfortable and warm.”

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“My parcel arrived promptly and in a fantastic returnable package.”

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“Really soft fabric and fast delivery. Slightly less durability than I’d like in the elasticity in the collar. But I’m buying more of them so still worth it.”

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“Lovely products”

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“I received the shipment, it just always smells weird, the bag they pack it in and also the pajamas. I recommend washing first and then wearing, and it's overpriced Brand .”

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“I tried 3 items from this website so far, the material is so nicest. But I think it’s a bit too pricy though. Even after discount it’s still a lot. I hope they rethink the prices.”

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“Beautifully soft and very comfy bamboo pyjamas. The top is fractionally too large and long, which doesn't affect the quality of sleeping. I will definitely be buying more bamboo nightwear.”

Helpful Report

Pretty You London is rated 4.7 based on 1,483 reviews