Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.71

4.7 Rating 1,379 Reviews

93 %

of reviewers recommend Pretty You London

4.7

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items but a shame they were not gift wrapped for the price. Arrived quickly and pleased with the quality”

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“My wife enjoys the arrival of her new Pretty You London bamboo pajama set every Christmas!”

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“The quality of the item I bought is very good and I am very pleased with it. I had to return it once as it was the wrong size. It is a gift and I could see from just looking it it would be too small. I tried usisng the web site to exchange it but found it very awkward to use. The options for wrong size are difficult to find. It would not let me progress to return as it asked if I had removed it from the packaging. I needed to open to packaging to check. I eventually rang the company and received excellent service. My exchange wass organised very efficently and i received the new size promptly once i had returned the orginal. It is only the difficult web site which stops me giving a five star. The telephone service is certainly five star and the woman who spoke to me was excellent, professional and reasssuring.”

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“value for money and speedy service very satisfied”

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“These look lovely. Stylish and warm. Bought as gift”

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“Everything I ordered arrived quickly and was well packaged with no excessive packaging and the bags used are all reusable. thats a plus for me.”

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“Quick delivery, and quick return the item was a very nice dressing gown but the length in the advert showed it at the models ankles which was what I was looking for but when it arrived it was calf length a bit disappointed with that”

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“Lovely slippers. Just a little on the heavy side but definitely comfortable and warm.”

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“My parcel arrived promptly and in a fantastic returnable package.”

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“Lovely products”

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“I received the shipment, it just always smells weird, the bag they pack it in and also the pajamas. I recommend washing first and then wearing, and it's overpriced Brand .”

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“I tried 3 items from this website so far, the material is so nicest. But I think it’s a bit too pricy though. Even after discount it’s still a lot. I hope they rethink the prices.”

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“Beautifully soft and very comfy bamboo pyjamas. The top is fractionally too large and long, which doesn't affect the quality of sleeping. I will definitely be buying more bamboo nightwear.”

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“Good but size was too large.”

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“Bedding is very nice.We liked the returnable outer packaging,but didn't need the inside cloth bag and a plastic bag as well.I am sure you will have some good ideas to fix that.”

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“Very sorry soft material, so comfortable to wear and good fit”

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“Love the material and style, just wish the straps were slightly shorter!”

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“I don't have any experience with them, they delivered the first package all right, even though I don't like their pink bag and the strange smell, but I washed the product and it's fine .”

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“Delivered on time. Lovely feel to the material. I washed my blue chemise separately by hand prior to wearing and I’m glad I did as colour ran a lot. Could try and reduce plastic packaging”

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“The websites shipping department work fast and the website overall work great. I satisfied with pajama purchase but disappointed with slippers. I purchased the slippers a few months ago. I can say that they don’t have already good appearance and was too big from the beginning. The material itself is soft.”

Helpful Report

Pretty You London is rated 4.7 based on 1,379 reviews