Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.72

4.7 Rating 1,762 Reviews

93 %

of reviewers recommend Pretty You London

4.7

Based on 1,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

Visit Website

Write Your review

Tell us how Pretty You London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pretty You London 5 star review on 7th February 2026

Nicola Crowe

Pretty You London 5 star review on 13th January 2026

June Nelson

Pretty You London 5 star review on 10th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was supposed to be delivered on Monday 12th December. Kept getting texts from DPD, first they had the parcel then there was a delay then the parcel was returned to pretty you. I emailed to ask what was happening. So far no reply . Not impressed”

Helpful Report

“Wrong order received and no response from customer services…..”

Helpful Report

“I ordered a bamboo nightgown and realized within an hour that I needed a larger size. I immediately attempted to contact you, and after several days received a response that basically said there was nothing they could. The responder indicated she tried. When I pursued returning I learned that ALL expenses were my responsibility. After paying $9.99 to have it shipped to me I now had to pay $26 to send it back! I have now invested approximately half the cost of the nightgown and have NOTHING! Be forwarded! You get what get or it will cost you time, frustration and money!”

Helpful Report

“I inquired about the Anya slippers they were out of stock for a good amount of time. When they came back in stock i order 2 pair . One for me and one for my mother as a part of her mothers day gift. And I planned on ordering 8 more pairs for my bridal party in june. However when i received my slippers they were coming apart at the seams. I emailed the company right away and sent pictures. The representative told me at first were sorry we see your pictures and can you guve an address for replacement. Then in the next email unfortunately we can not help you unless you give us a picture with both pairs in one picture. After i explained one was a gift i dont have that pair. Unfortunately my pictures won't upload.”

Helpful Report

“Very poor quality pyjamas! Buttons fell off after 3 wash..button holes stretched and had to be sewn up.. 😒”

Helpful Report

“The slippers are very pretty but very uncomfortable to wear.”

Helpful Report

Hi Sandra, I'm so sorry to hear you've found this style uncomfortable. Can I ask you to expand on why this would be? This isn't something we've been told before. If you could email us on email@prettyyoulondon.com with more details about the problems you report with these slippers, and we'd be happy to help you. Many thanks Lou

“Disappointed with the quality considering the price.”

Helpful Report

Hi there, I'm sorry to receive this feedback and would like the opportunity to correct any issues with quality that you have found with your recent order. Please can I kindly ask you to send photographs of the problems you've had with your order to email@prettyyoulondon.com so I can hope to remedy this problem? Thank you in advance. Lou

Pretty You London is rated 4.7 based on 1,762 reviews