Prestige Hampers Reviews

4.7 Rating 34,075 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Received a phone call from my sister and husband to tell me that their Hamper was lovely. I was told that it was fabulous and the food provided was delicious and really tasty.”

Helpful Report

Posted 11 months ago

Hi Mary, Thank you so much for your fantastic review! We’re delighted to hear that your sister and husband enjoyed their hamper and found everything delicious and fabulous. Best wishes, Rosie

Posted 11 months ago

“Overall very impressed with products and service ,just slight problem on phoning code number to us as had UK code and number when it needed to be a Spanish code 34 not 44 the same country as the billing address. However great and quick service thank you.”

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Posted 11 months ago

Hi Frank, Thank you for your fantastic review! We’re really glad to hear that you were impressed with our products and service. We apologise for the slight mix-up with the phone code, and we appreciate your understanding. Your feedback helps us improve our service, and we're always here to assist you. If you need anything else or have any questions in the future, please feel free to reach out. Best wishes, Rosie

Posted 11 months ago

“Thank you for making it so easy and uncomplicated really appreaciate the ease of the site, Merry Christmas.”

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Posted 11 months ago

Hi Bridget, Thank you for your lovely review! We're so glad to hear that you found our site easy and uncomplicated. Wishing you a Merry Christmas filled with joy and warmth. If you need anything else, feel free to get in touch! Best wishes, Rosie

Posted 11 months ago

“i ordered 2 hampers for 2 sick elderly folk for a pickup for xmas.but they were delivered to the wrong people in oposite adresses.i understand that as they werenot there names on on the goods they wont open the goods.all very confusing ,and not good for business.i shall think again next time.s w smith at sidney7smith@gmail.com”

Helpful Report

Posted 11 months ago

Hello, Thank you for your review. I’m truly sorry to hear about the mix-up with the delivery of your hampers. I understand how confusing it must have been for you and I can see how that would be frustrating, especially during the holiday season. I can confirm the orders have come through as they were inputted on the order form. These have not been amended by us. We appreciate your understanding and hope to have the opportunity to serve you better next time. Warm regards, Katie

Posted 11 months ago

“Absolutely loved the hamper I bought for my neighbour, so much so I ordered another one for our friends. Would definitely recommend”

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Posted 11 months ago

Hi Catherine, Thank you for your fantastic review! We’re so glad to hear that you loved the hamper enough to order another one for your friends. Best wishes, Rosie

Posted 11 months ago

“excellent”

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Posted 11 months ago

Hi Robert, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with us. Your satisfaction is what drives us, and it's great to know we met your expectations! Best wishes, Rosie

Posted 11 months ago

“So nice to be able to send a hamper to friends at Christmas.”

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Posted 11 months ago

Hi Emma, Thank you for your lovely review! We're so glad to hear that you enjoyed sending a hamper to your friends this Christmas. If you need any assistance or have any questions in the future, feel free to reach out. We're here to help! Best wishes, Rosie

Posted 11 months ago

“This turned up on the time was stated and the selection was well pleasing”

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Posted 11 months ago

Hi Veronica, Thank you for your fantastic review! We’re pleased to hear that your order arrived on time and that you enjoyed our selection. Best wishes, Rosie

Posted 11 months ago

“Wonderful service from you. The hamper that I ordered has arrived promptly wirh my family. They said it looks really good, so I know they will enjoy the festive treats for Christmas. I definitely will use next year as well.”

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Posted 11 months ago

Hi Lynn, Thank you for your lovely review! We’re so glad to hear that the hamper arrived promptly and has impressed your family. It’s wonderful to know that you believe they will enjoy the festive treats this Christmas! We can't wait to assist you again next year. If you have any questions or need any help in the meantime, please feel free to reach out. Best wishes, Tom

Posted 11 months ago

“Use them every year for special loved ones and they never disappoint.”

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Posted 11 months ago

Hi Mark, Thank you for your fantastic review! We're thrilled to hear that you rely on us every year for your special loved ones, and it’s wonderful to know we consistently deliver. Your continued support means so much to us! Best wishes, Rosie

Posted 11 months ago

“Easy to order. Customer service was great. Pleased with our hamper.Despatched quickly from prestige. Only downfall is it states that if you order by 10pm on a weekday you get next day delivery. I ordered on a Tuesday and received hamper on Saturday morning. Maybe the wording needs to be amended regarding postage dates. Thank you Prestige.”

Helpful Report

Posted 11 months ago

Hi Norman, Thank you for your thoughtful review! We're glad to hear that you found our ordering process easy and appreciated our customer service. It's great to know you were pleased with your hamper! We sincerely apologise for any confusion regarding the delivery timeframe and appreciate your feedback on the wording. We'll certainly take that into consideration to improve clarity for our customers. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! Best wishes, Rosie

Posted 11 months ago

“Pretige provide a useful service at an affordable price and deliver what is promised”

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Posted 11 months ago

Hi Peter, Thank you for your fantastic review! We’re thrilled to hear that you find our service useful and affordable. Delivering on our promises is what we strive for, and your feedback reassures us that we’re on the right track. Best wishes, Rosie

Posted 11 months ago

“Excellent service, prompt delivery”

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Posted 11 months ago

Hi Jon, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our excellent service and prompt delivery. Best wishes, Rosie

Posted 11 months ago

“On time and great quality as usual!”

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Posted 11 months ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that your order arrived on time and met the high-quality standards you’ve come to expect from us. Best wishes, Rosie

Posted 11 months ago

“Excellent service!”

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Posted 11 months ago

Hi John, Thank you for the fantastic review! We're so glad to hear that you had an excellent experience with our service. Best wishes, Katie

Posted 11 months ago

“The order process, hamper and scheduled dispatch by Prestige Hampers is/was excellent and can't be faulted. The only reason for 4 stars instead of 5 is you use Royal Mail, the worst postal service in the world, get business savvy, protect your product and reputation and use a courier service which adheres to your customer promises rather than one which lies to your customers and chooses when they fancy delivering your goods instead of when you've paid them to deliver.”

Helpful Report

Posted 11 months ago

Hi Wayne, Thank you for your thoughtful review! We're pleased to hear that you found our order process, hamper, and dispatch scheduling to be excellent. Your feedback regarding Royal Mail is certainly valued, and we understand your concerns. We continuously assess our delivery options to provide the best possible service for our customers. If you have any more feedback or recommendations, we’d love to hear from you! Best wishes, Katie

Posted 11 months ago

“Love it, bought for a Christmas present am sure my friend will love it too”

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Posted 11 months ago

Hi Allison, Thank you for your wonderful review! We're so glad to hear that you love the hamper and are confident your friend will enjoy it too. Best wishes, Katie

Posted 11 months ago

“Quality product and delivered with care and on time.”

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Posted 11 months ago

Hi Margarita, Thank you for your fantastic review! We’re so pleased to hear that you found our product to be of high quality and that it was delivered with care and on time. Best wishes, Katie

Posted 11 months ago

“A really lovely hamper. I purchased this for my husbands birthday. The hamper was full of delicious treats.”

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Posted 11 months ago

Hi Tracey, Thank you for your lovely review! We’re so delighted to hear that the hamper was a hit for your husband’s birthday and that he enjoyed the delicious treats inside. . Best wishes, Katie

Posted 11 months ago

“I like the correctness of delivery wich is always in time. A very goo.d opinionion for me living in a forein country.”

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Posted 11 months ago

Hi Anita, Thank you so much for your fantastic review! We're delighted to hear that you appreciate our timely delivery. Best wishes, Katie

Posted 11 months ago

Prestige Hampers is rated 4.7 based on 34,075 reviews