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Prestige Hampers Reviews

4.7 Rating 34,125 Reviews
94 %
of reviewers recommend Prestige Hampers
Company Reviews Metrics
4.7
Based on 34,125 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Prestige Hampers Reviews
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Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
Malcolm Ouldcott
Verified Buyer
“Spot on. Just what it says on the can.”
Helpful Report
Posted 2 years ago
Lawrence Strauss
Verified Buyer
“Great job! The hamper I sent to a relative Scotland arrived in plenty of time for Christmas!”
Helpful Report
Posted 2 years ago
Connie Baker-Lemay
Verified Buyer
“I ordered from New Zealand for my sister in the UK ..... My sister received the hampers and was impressed.”
Helpful Report
Posted 2 years ago
Richard Haywood
Verified Buyer
“Worst company I’ve dealt with in a long time. Ordered three hampers. They arrived late despite paying much higher delivery charge. The hampers were damaged. Full of holes and badly made. They’re not wicker but cheap plastic. Half the contents shown in the picture were missing. Tried many times to speak with customer service but they give nonsense replies to confuse the issue. Constant infuriating lies and weird answers. We reported them to PayPal and Trading Standards. Totally avoid them at all costs. Toxic company.”
Helpful Report
Posted 2 years ago
Hello Richard, Thank you for your review. I'm sorry to hear about your negative experience with the company. It's unfortunate that the hampers arrived late, were damaged, and did not meet your expectations. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Best wishes, Katie
Posted 2 years ago
Anonymous
Verified Buyer
“Neither of the hampers I sent arrived on the date I organised. I was neither told they were being dispatched nor did I get an email to tell me they had been delivered. I was given no warning and therefore could not rearrange with recipients.”
Helpful Report
Posted 2 years ago
Hello, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Katie
Posted 2 years ago
DAVINA HENNESSEY
Verified Buyer
“I gave 5 stars for the reliable delivery service. I haven't seen the hampers, but I seem to have some happy people over in the UK (I ordered from France). Thanks for the professionalism.”
Helpful Report
Posted 2 years ago
David Scanes
Verified Buyer
“Yes all my staff are very happy”
Helpful Report
Posted 2 years ago
Osagie Ezekiel
Verified Buyer
“The service I received was brilliant.”
Helpful Report
Posted 2 years ago
John Baird
Verified Buyer
“A great way to send Christmas cheers from the other side of the world.”
Helpful Report
Posted 2 years ago
Christie Allen
Verified Buyer
“Great service and product!!”
Helpful Report
Posted 2 years ago
John Brown
Verified Buyer
“Delivered on time great contents”
Helpful Report
Posted 2 years ago
Claire Fox
Verified Buyer
“This is the 3rd year for me to send one of these hampers. We live in Ireland and send a hamper to family now living in the UK. The service is brilliant. The hamper arrives every time on time and the recipients are always happy with it. And I always get an email to say when it was delivered.”
Helpful Report
Posted 2 years ago
Paul Gumley
Verified Buyer
“Perfect as usual well done keep it up”
Helpful Report
Posted 2 years ago
Alan Baddeley
Verified Buyer
“Good variety of excellent products”
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Posted 2 years ago
Foon Ng Kee Kwong
Verified Buyer
“Good customer service.”
Helpful Report
Posted 2 years ago
David Plester
Verified Buyer
“Have sent hampers from you in the passed and will continue to do so...great service. Thank you.”
Helpful Report
Posted 2 years ago
Debbie Waddelow
Verified Buyer
“Not only did the hamper come on time but it came ahead of the date I ordered it and it was fabulous. The basket it came in was excellent and good for taking small picnics.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Overseas recipients love 💘 it.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service, hamper arrived on time as promised 👍 😀”
Helpful Report
Posted 2 years ago
Prestige Hampers is rated 4.7 based on 34,125 reviews
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