Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Always good service ,would recommend Prestige”

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Posted 2 years ago

“Brilliant. Came on time. Lovely items”

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Posted 2 years ago

“Great service nice easy way to get a gift delivered from one side of the world to the other”

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Posted 2 years ago

“I have used Prestige before, I used them now and I would use them again. I personally have no experience of receiving a Prestige Hamper. I can only judge how good they are by the reaction of people I send them to. Everyone is so pleased to receive a Prestige Hamper. As I said before I will use them again in a Heartbeat. What is not to like, Good Quality, Good Pricing and Excellent Service.”

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Posted 2 years ago

“Good quality hamper which arrived on time”

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Posted 2 years ago

“These hampers were of good quality. However, the delivery experience was a complete disappointment. When ordering I was invited to choose suitable delivery dates, which I did. However, in both cases, the hampers were delivered way in advance of the dates I chose, which was totally inappropriate and not in accordance with my expectations or wishes. Such a shame as the products themselves were quite acceptable.”

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Posted 2 years ago

Hello, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Katie

Posted 2 years ago

“Good value delivered right on time”

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Posted 2 years ago

“Speedy delivery, decent communication, easy to use website.”

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Posted 2 years ago

“what a nightmare . i ordered two xmas hampers to be delivered to two different adresses early december specifying dates well before xmas for delivery and only one has arrived and after numerous phone calls where no one picks up the phone and numerous mails which i get futile replies to which don't help. the last mail sent me a link to track the parcel which says in the hands of royal mail but apparently royal mail have not got the parcel. so here i am saturday 23rd december ( offices closed as weekend) and monday is xmas day with no solution . a very poor customer service as nobody has rung me despite numerous demands . for me a company to be avoided at all costs !”

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Posted 2 years ago

Hello, Thank you for taking the time to leave a review. We are so sorry to hear about the issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. I have located your order and contacted you via email. Best wishes, Ellie

Posted 2 years ago

“Great service”

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Posted 2 years ago

“VERY RELIABLE EFFICIENT COMPANY - EXCELLENT PRODUCTS”

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Posted 2 years ago

“Very pleased my orders delivered on time so well done all the team👍”

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Posted 2 years ago

“I have used Prestige Hampers several times now. The contents are always exactly as described plus delivered on time, even though I frequently place the order only a few days before Christmas! Highly recommend them.”

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Posted 2 years ago

“Great hamper delivered in record time. Bouchard Aine wines outstanding.”

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Posted 2 years ago

“I live in Australia, so it was great to be able to send my friend a gift straight to her door without worrying about posting items etc. My friend was surprised and delighted with her hamper! Will certainly go through prestige hampers again in the future!”

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Posted 2 years ago

“Good products and good reliable service”

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Posted 2 years ago

“Reliable and speedy service. I am so pleased with the efficiency service.”

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Posted 2 years ago

“Good service!!!”

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Posted 2 years ago

“We ordered this hamper for our very good friends. When they received it they were over the moon and loved everything in it.”

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Posted 2 years ago

“I was informed by the recipient of the gift hamper, that it was beautiful, I can say the service was extremely easy to use delivery was very quick, I would highly recommend this service.”

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Posted 2 years ago

Prestige Hampers is rated 4.7 based on 34,125 reviews