Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,076 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My wife was pleasantly surprised with the contents of the sweet hamper. She spent a good half hour reminiscing about eating most of the sweets/chocolates when she was younger. The min problem she had was which one to eat first.”

Helpful Report

Posted 1 year ago

Hello Wil, Thank you for your review. We are pleased to hear that your wife was pleased with the Tear & Share hamper! We hope to see you back soon. Best wishes, Rosie

Posted 1 year ago

“excellent service”

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Posted 1 year ago

Hello Audrey, Thank you for your review! We're thrilled to hear you had an excellent experience with our service. We look forward to serving you again soon!

Posted 1 year ago

“good to be able to order from overseas”

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Posted 1 year ago

Hello Michael, Thank you for your review! We're glad to hear that you found it convenient to order from overseas. We strive to make our service as accessible and seamless as possible. If you need anything else, just let us know!

Posted 1 year ago

“Very swift and prompt”

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Posted 1 year ago

Hello Jane, Thank you for your feedback! We're pleased to hear that you found our service swift and prompt. We appreciate your support and hope to assist you again soon!

Posted 1 year ago

“Reason for poor rating is in spite of constant messages to Georgia my gift has still not been delivered. It appears to be stuck at the sorting office since last Sunday. Very very frustrating and dlsappointing”

Helpful Report

Posted 1 year ago

Hello Derrick, Thank you for your review. We’re really sorry to hear about the delay and frustration you’ve experienced with your delivery. This is not the level of service we aim to provide. I can see that our customer service team is still looking into this for you. Warm regards, Katie

Posted 1 year ago

“Easy to use website Good selection of gifts Delivered as arranged”

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Posted 1 year ago

Dear William, Thank you for taking the time to rate Prestige Hampers with 5 stars! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with our service.

Posted 1 year ago

“Hamper sent to a dear friend after a hospital stay. They were delighted with all the goodies packed inside the basket. Thanks also for next day delivery - brilliant service - I will use again.”

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Posted 1 year ago

Thank you so much for your review and for awarding us with a fantastic 5-star rating! We are thrilled to hear that the hamper you sent to your dear friend after their hospital stay brought them so much delight. It warms our hearts to know that our goodies packed inside the basket made their day special.

Posted 1 year ago

“Actually horrific customer service by Jennifer R. Royal mail misdelivered my package and they are actively trying to be unhelpful. I understand it’s not their fault but am not even asking for a refund or anything but for them to just raise a claim with royal mail as they are the senders. During my correspondence with Jennifer they have actively trying to be as unhelpful as possible to do a 5min job. Worst customer service I have ever encountered truly horrific. AVOID this company at all costs.”

Helpful Report

Posted 1 year ago

Hello Kenny, thank you so much for taking the time to share your feedback about your experience with Prestige Hampers. We genuinely appreciate your honesty and value your perspective. We would also like to extend our sincere apologies for the issues you encountered during the delivery process. We understand how frustrating it must be to have your package misdelivered by Royal Mail, and we apologise for any inconvenience this may have caused. We apologise for the correspondence you experienced and acknowledge that this falls far below our usual standard of customer service. Once again, we appreciate your feedback and thank you for bringing this to our attention. We are committed to learning from this experience and making the necessary changes to prevent such incidents in the future. Warm regards, Prestige Hampers Team

Posted 1 year ago

“My friends said the grapes were amazing. They are very happy with the fruit hamper and was using the fruit for smoothies as she had lost her appetite whilst in hospital. So thank you.”

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Posted 1 year ago

Hello Ivanka, Thank you so much for your kind feedback! I'm glad to hear your friends enjoyed the grapes and that the fruit hamper is being put to good use, especially during such a challenging time. Wishing your friend a speedy recovery, and we're happy to have been able to bring a little brightness with our hamper.

Posted 1 year ago

“Great service👍”

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Posted 1 year ago

Hello James, Thank you so much for your positive feedback! We're thrilled you had a great experience with us!

Posted 1 year ago

“Very easy selection of hampers and website so straightforward, will definately use Prestige Hampers again”

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Posted 1 year ago

Hello Marie, Thank you for your wonderful feedback! We're glad you found the hamper selection easy and our website straightforward to use. We look forward to serving you again at Prestige Hampers!

Posted 1 year ago

“Thanks !!!!!!!!!!!”

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Posted 1 year ago

Dear Caglayan, thank you so much for your amazing 5-star rating of Prestige Hampers. We truly appreciate your kind feedback and are thrilled to hear that you had such a fantastic experience with us.

Posted 1 year ago

“Always use these for special gifts highly recommended”

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Posted 1 year ago

Hello Lisa, thank you so much for your incredible 5-star rating of Prestige Hampers! We are thrilled to hear that our products have met your expectations and that you had such a positive experience with us. We truly appreciate your support and recommendation.

Posted 1 year ago

“Bought as a present. Delivered on time in good order. Recipient very pleased.”

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Posted 1 year ago

Hello Daphne, thank you so much for your kind words and for giving Prestige Hampers a 5-star rating! We truly appreciate it.

Posted 1 year ago

“excellent website and we design them for a living and this really is very good”

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Posted 1 year ago

Thank you for your wonderful feedback! We’re thrilled to hear that you, as a professional in design, found our website to be excellent. Your praise means a lot to us. If you have any suggestions or need assistance, feel free to reach out!

Posted 1 year ago

“Excellent service, bought for a gift, recipient very happy with hamper.”

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Posted 1 year ago

Thank you for the positive feedback! We’re delighted to hear that the recipient was very happy with the hamper. It’s great to know that our service met your expectations. If you need anything else in the future, we’re here to help!

Posted 1 year ago

“Next day delivery. Lovely quality and variety of items.”

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Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the quality and variety of our items, and we're glad our next day delivery met your expectations. We look forward to serving you again soon!

Posted 1 year ago

“Friend was very happy with it”

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Posted 1 year ago

Hello Susan, Thank you for sharing! We're delighted to hear that your friend was very happy with their purchase. If there's anything else we can do for you or your friends, just let us know!

Posted 1 year ago

“Fantastic quality and value. I live in Australia and use these hampers for family in UK.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We’re delighted to hear that you find our hampers to be of fantastic quality and value, especially from so far away. It’s great to know we can help you share a special touch with your family in the UK. We look forward to assisting you again in the future!

Posted 1 year ago

“I am in Perth Western Australia and found the website so easy to use in sending a wonderful gift to the UK. The selection of items was enormous ranging from fresh fruits, chocolates and a lovely selection of wines and cheese baskets. It was really hard to decide!”

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Posted 1 year ago

Hello Jody, Thank you for your fantastic feedback! We’re thrilled to hear that you found our website easy to use and that you enjoyed our extensive selection of items. It’s wonderful to know you were able to find a great gift for your loved ones in the UK. We look forward to helping you with more special gifts in the future!

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,076 reviews