Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

728

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beautiful packaging, natural hamper, delivery perfect and fruit first class!”

Helpful Report

Posted 1 year ago

Hello Carole, Thank you for your fantastic review! We're thrilled to hear that you loved the beautiful packaging and the quality of the fruit in the hamper. It's great to know that the delivery went smoothly as well. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“The order was delivered on the chosen date. I haven't seen the item as it was a gift to someone in a different part of the country so cannot comment further.”

Helpful Report

Posted 1 year ago

Hello Elizabeth, Thank you for your kind feedback! We're delighted to hear that your order was delivered on the chosen date. It's wonderful to know you're spreading joy with our hampers. If you ever need anything in the future, we're here to help!

Posted 1 year ago

“Prestige Hampers always delivers on time and makes the family feel special 😁”

Helpful Report

Posted 1 year ago

Hello there! Thank you so much for your lovely review! We're overjoyed to know that Prestige Hampers helps make your family feel special and that we consistently deliver on time. If there's anything more we can do for you, just let us know!

Posted 1 year ago

“Package was delivered exactly on the correct day. Thank you. I felt the hamper cheered up my friend who was seriously injured while on holiday in Tenerife in Spain. He was walking back to his hotel and saw a robber assaulting a woman. He tried to stop the theft, but was knocked unconscious by the thief. This hamper really help to provide some encouragement and joy to my friend and his family. Thank you for this service!!”

Helpful Report

Posted 1 year ago

Hello Rene, Thank you for sharing your heartfelt review! We're truly touched to hear that our hamper brought some joy to your friend during such a challenging time. It’s wonderful to know it provided encouragement and support. If you ever need anything else, please don’t hesitate to reach out. Wishing your friend a speedy recovery!

Posted 1 year ago

“The hamper was reasonably priced and arrived at exactly the right time. It was very much enjoyed by the recipient.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review! We’re thrilled to hear that the hamper was reasonably priced and arrived just when you needed it. It’s wonderful to know it was enjoyed by the recipient. If you ever need more hampers in the future, we’re here to help!

Posted 1 year ago

“A very easy way to send a lovely gift. The sales team were very helpful even when the address I put in was or correct it was very easy to correct.”

Helpful Report

Posted 1 year ago

Hello Kevin, Thank you for your fantastic review! We’re thrilled to hear that you found it easy to send a lovely gift and that our sales team was able to assist with the address correction. Your satisfaction means a lot to us, and we’re here to help anytime you need!

Posted 1 year ago

“Great job well done. Excellent value for money.”

Helpful Report

Posted 1 year ago

Hello Stu, Thank you for your fantastic review! We're thrilled to hear that you found excellent value in our hampers. It's always our goal to deliver great quality and service. If you have any questions or need assistance in the future, we're here for you!

Posted 1 year ago

“I am currently receiving one of the worst pieces of customer service from this company. No empathy or any type of service, quoting their terms and conditions to me and seeming pleased with themselves that they have responded to my query within two days.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I’m very sorry to hear about your disappointing experience with our customer service. Providing helpful, empathetic support is important to us, and it’s clear we missed the mark here. Quoting terms and conditions without addressing your concerns personally is not the service we aim to deliver. Thank you for your feedback—it helps us improve. Warm regards, Katie

Posted 1 year ago

“Quick delivery. Nice products. Little expensive, but given the ease of order and fast deliver, very happy”

Helpful Report

Posted 1 year ago

Hello Allison, Thank you for your lovely feedback! We're thrilled to hear that you appreciated the quick delivery and the quality of our products. We aim to provide a seamless experience, and your satisfaction means a lot to us. If you ever have any questions or need assistance in the future, we’re here to help!

Posted 1 year ago

“Love the prices”

Helpful Report

Posted 1 year ago

Hello Rosalina, Thank you for your wonderful comment! We're so glad to hear that you love our prices. We strive to offer great value for our quality hampers. If you have any questions or need more assistance, feel free to reach out anytime!

Posted 1 year ago

“Wasn't impressed with the checkout process”

Helpful Report

Posted 1 year ago

Thank you for your feedback. I’m sorry to hear that the checkout process didn’t meet your expectations. We’re always working to improve our online experience, and your insights are helpful. If there’s anything specific you’d like to share about the issues you encountered, please feel free to let us know—we’d love to make it right.

Posted 1 year ago

“Good value for the money, this is the first time I have used Prestige Hampers but I'm sure it won't be the last, thank you.”

Helpful Report

Posted 1 year ago

Hello Christine, Thank you for your great feedback! We're glad to hear you found good value in our hampers. We look forward to serving you again in the future!

Posted 1 year ago

“Simply Excellent.”

Helpful Report

Posted 1 year ago

Hello Paul, Thank you for the fantastic review! We’re thrilled to hear you had an excellent experience. We look forward to serving you again!

Posted 1 year ago

“I have used Prestige Hampers on quite a few occasions over the last 12 months to send gifts to family overseas (I live in Thailand). The gifts arrive on the due date, tracking is perfect abd the recipients have given good responses on the quality”

Helpful Report

Posted 1 year ago

Hello Clive, Thank you so much for your continued trust in Prestige Hampers! We're delighted to hear that your gifts have consistently arrived on time and that the recipients have been pleased with their quality. It means a lot to us to be able to help you send thoughtful gifts to your family overseas. We look forward to serving you again in the future!

Posted 1 year ago

“Excellent service. Recipient was delighted”

Helpful Report

Posted 1 year ago

Hello Deborah, Thank you for your wonderful feedback! We're thrilled to hear that the recipient was delighted with their flowers. Providing excellent service is our top priority, and we appreciate your support. We look forward to serving you again!

Posted 1 year ago

“My friends were delighted with the anniversary present Thanks”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're so happy to hear that your friends loved their anniversary present. We appreciate your support and look forward to helping you celebrate more special occasions in the future!

Posted 1 year ago

“Uses Prestige Hampers on a few occasions, service is always good and the gifts are exactly as I saw in the picture. Thanks Prestige.”

Helpful Report

Posted 1 year ago

Thank you for your continued trust in Prestige Hampers! We're delighted to hear that the service has consistently met your expectations and that the gifts matched the pictures perfectly. We look forward to serving you again in the future!

Posted 1 year ago

“I’m happy with hamper”

Helpful Report

Posted 1 year ago

Hi Kathleen, Thank you for your lovely feedback! We're thrilled to hear that you're happy with your hamper. If there's anything more we can do for you, just let us know!

Posted 1 year ago

“Always had a good effective service from Prestige with good quality products”

Helpful Report

Posted 1 year ago

Hi Aidan, Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve consistently received effective service and quality products from Prestige.

Posted 1 year ago

“All good thanks”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your feedback! We're glad to hear that everything was good. If you need anything else or have any questions in the future, feel free to reach out.

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,125 reviews