Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Great quality and customer service”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that you’re satisfied with both the quality of our products and our customer service. Your support means a lot to us, and we look forward to serving you again!

Posted 1 year ago

“Thank you. It made it so easy to send a gift to family overseas.”

Helpful Report

Posted 1 year ago

Hello Tara, Thank you for your wonderful feedback! We're so glad to hear that we made it easy for you to send a gift to your family overseas. Your support means a lot to us, and we look forward to helping you again in the future!

Posted 1 year ago

“Trustworthy, hamper was delivered on time, and I was kept well informed of delivery stages. It was well received by the person I had ordered it for.”

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Posted 1 year ago

Thank you for your fantastic review! We’re delighted to hear that you found us trustworthy and that the hamper was delivered on time. It’s great to know that the recipient appreciated it as well. We appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“Surprise birthday gift for my Auntie who lives opposite end of the country. She loved it. Delivered on time direct day. Excellent quality products she said.”

Helpful Report

Posted 1 year ago

Hello Laura, Thank you for your lovely feedback! We're thrilled to hear that your auntie loved her surprise birthday gift and that it was delivered on time. It's wonderful to know she enjoyed the quality of the products as well. We appreciate your support and look forward to helping you celebrate more special occasions in the future!

Posted 1 year ago

“Organised a hamper for a friend, whilst we were on holiday. It all worked very well. Would recommend”

Helpful Report

Posted 1 year ago

Hello Claire, Thank you for your great feedback! We're glad to hear that organizing the hamper for your friend while on holiday went smoothly. We appreciate your recommendation and look forward to serving you again in the future!

Posted 1 year ago

“Seamless and efficient. 5 stars”

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Posted 1 year ago

Thank you for your fantastic review! We're thrilled to hear that you found our service seamless and efficient. Your 5-star rating means a lot to us, and we look forward to serving you again soon!

Posted 1 year ago

“Delivered on time all contence was very good.”

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Posted 1 year ago

Hello Doreen, Thank you for your feedback! We're delighted to hear that your order was delivered on time and that you were pleased with the contents. Your satisfaction is important to us, and we look forward to serving you again!

Posted 1 year ago

“Sent hamper to my son and his partner. The website was so easy to navigate and they had delivery of hamper less than 24 hours later which they were delighted with and it had a lovely selection of products as advertised. Fabulous service”

Helpful Report

Posted 1 year ago

Hello Jackie, Thank you for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that the hamper arrived in less than 24 hours. It’s great to know that your son and his partner were delighted with the selection of products. We truly appreciate your kind words and look forward to providing you with fabulous service again in the future!

Posted 1 year ago

“the flowers didnt match with the one from the picture”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I’m sorry to hear that the flowers you received didn’t match the picture. We strive to provide accurate representations, and it’s disappointing to learn we fell short this time. Your feedback is important to us, and we’d like to make this right. Please send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Rosie

Posted 1 year ago

“My wife was pleasantly surprised with the contents of the sweet hamper. She spent a good half hour reminiscing about eating most of the sweets/chocolates when she was younger. The min problem she had was which one to eat first.”

Helpful Report

Posted 1 year ago

Hello Wil, Thank you for your review. We are pleased to hear that your wife was pleased with the Tear & Share hamper! We hope to see you back soon. Best wishes, Rosie

Posted 1 year ago

“excellent service”

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Posted 1 year ago

Hello Audrey, Thank you for your review! We're thrilled to hear you had an excellent experience with our service. We look forward to serving you again soon!

Posted 1 year ago

“good to be able to order from overseas”

Helpful Report

Posted 1 year ago

Hello Michael, Thank you for your review! We're glad to hear that you found it convenient to order from overseas. We strive to make our service as accessible and seamless as possible. If you need anything else, just let us know!

Posted 1 year ago

“Very swift and prompt”

Helpful Report

Posted 1 year ago

Hello Jane, Thank you for your feedback! We're pleased to hear that you found our service swift and prompt. We appreciate your support and hope to assist you again soon!

Posted 1 year ago

“Reason for poor rating is in spite of constant messages to Georgia my gift has still not been delivered. It appears to be stuck at the sorting office since last Sunday. Very very frustrating and dlsappointing”

Helpful Report

Posted 1 year ago

Hello Derrick, Thank you for your review. We’re really sorry to hear about the delay and frustration you’ve experienced with your delivery. This is not the level of service we aim to provide. I can see that our customer service team is still looking into this for you. Warm regards, Katie

Posted 1 year ago

“Easy to use website Good selection of gifts Delivered as arranged”

Helpful Report

Posted 1 year ago

Dear William, Thank you for taking the time to rate Prestige Hampers with 5 stars! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with our service.

Posted 1 year ago

“Hamper sent to a dear friend after a hospital stay. They were delighted with all the goodies packed inside the basket. Thanks also for next day delivery - brilliant service - I will use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your review and for awarding us with a fantastic 5-star rating! We are thrilled to hear that the hamper you sent to your dear friend after their hospital stay brought them so much delight. It warms our hearts to know that our goodies packed inside the basket made their day special.

Posted 1 year ago

“Actually horrific customer service by Jennifer R. Royal mail misdelivered my package and they are actively trying to be unhelpful. I understand it’s not their fault but am not even asking for a refund or anything but for them to just raise a claim with royal mail as they are the senders. During my correspondence with Jennifer they have actively trying to be as unhelpful as possible to do a 5min job. Worst customer service I have ever encountered truly horrific. AVOID this company at all costs.”

Helpful Report

Posted 1 year ago

Hello Kenny, thank you so much for taking the time to share your feedback about your experience with Prestige Hampers. We genuinely appreciate your honesty and value your perspective. We would also like to extend our sincere apologies for the issues you encountered during the delivery process. We understand how frustrating it must be to have your package misdelivered by Royal Mail, and we apologise for any inconvenience this may have caused. We apologise for the correspondence you experienced and acknowledge that this falls far below our usual standard of customer service. Once again, we appreciate your feedback and thank you for bringing this to our attention. We are committed to learning from this experience and making the necessary changes to prevent such incidents in the future. Warm regards, Prestige Hampers Team

Posted 1 year ago

“My friends said the grapes were amazing. They are very happy with the fruit hamper and was using the fruit for smoothies as she had lost her appetite whilst in hospital. So thank you.”

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Posted 1 year ago

Hello Ivanka, Thank you so much for your kind feedback! I'm glad to hear your friends enjoyed the grapes and that the fruit hamper is being put to good use, especially during such a challenging time. Wishing your friend a speedy recovery, and we're happy to have been able to bring a little brightness with our hamper.

Posted 1 year ago

“Great service👍”

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Posted 1 year ago

Hello James, Thank you so much for your positive feedback! We're thrilled you had a great experience with us!

Posted 1 year ago

“Very easy selection of hampers and website so straightforward, will definately use Prestige Hampers again”

Helpful Report

Posted 1 year ago

Hello Marie, Thank you for your wonderful feedback! We're glad you found the hamper selection easy and our website straightforward to use. We look forward to serving you again at Prestige Hampers!

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,125 reviews