Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“I always use Prestige when sending gift hampers. They are always excellent quality and I have never had any issues with the dispatch.”

Helpful Report

Posted 1 year ago

Hello Debra, Thank you for your continued trust in Prestige! We're delighted to hear that you consistently find our gift hampers to be of excellent quality and that the dispatch process has always met your expectations. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future!

Posted 1 year ago

“Order a prestige hamper for my brother in law for a birthday gift. I was then informed two days later that it could not be delivered to Northern Ireland as it contained food items. This was not made clear anywhere that I could find on the website. Very disappointed as it clearly stated that they delivered to N.I. Still waiting on a refund.”

Helpful Report

Posted 1 year ago

Hello Martin, Thank you for taking the time to leave a review. I’m truly sorry to hear about the inconvenience you’ve experienced with your order. It’s certainly not our intention to mislead or cause frustration. We appreciate your feedback and will review our website to make sure this information is clearer. Thank you for bringing this to our attention, and we apologise for any inconvenience caused. I can confirm that your refund has been processed, so should be back in your account in the next couple of days. Warm regards, Rosie

Posted 1 year ago

“The hamper was received and the person was very happy with the contents. I will be using the hamper again. Thank you”

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Posted 1 year ago

Hello Peggy, Thank you so much for your kind words! We’re thrilled to hear that the hamper was well-received and that you were happy with the contents. We look forward to serving you again in the future. Thanks for choosing us!

Posted 1 year ago

“Lovely item and delivered on the right day. Easy to deal with this company”

Helpful Report

Posted 1 year ago

Hello Debbie, Thank you for your feedback! We’re pleased to hear that you found the item lovely and that everything arrived on time. We’re also happy to know that you had a smooth experience with us. If you have any more needs or questions, don’t hesitate to reach out. Thanks for choosing us!

Posted 1 year ago

“Great hamper. Great service”

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Posted 1 year ago

Hello Maggie, Thank you for your kind words! We’re thrilled to hear that you enjoyed the hamper and were pleased with our service. If you need anything else or have any special requests in the future, we’re here to help. Thanks again for your support!

Posted 1 year ago

“as usual Prestige Hampers are really good value for money thank you”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your continued support and positive feedback! We’re delighted to hear that you find our hampers to be great value for money. If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing us!

Posted 1 year ago

“Have used the service now on several occasions and always very satisfied with both the service and the quality of the product delivered”

Helpful Report

Posted 1 year ago

Hello Robert, Thank you so much for your loyal support and kind words! We’re thrilled to hear that you’ve consistently been satisfied with our service and the quality of our products. If you ever need anything else or have special requests, we’re here to assist. Thanks again for choosing us!

Posted 1 year ago

“Quite and easy to use. The secure payment system reassures me of safe online shopping.”

Helpful Report

Posted 1 year ago

Thank you for your review! We're glad you found our platform quiet and easy to use. It's great to hear that our secure payment system gave you peace of mind while shopping online. We appreciate your trust and look forward to serving you again!

Posted 1 year ago

“Good quality Delivered on time”

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Posted 1 year ago

Hello Sue, Thank you for your review! We're delighted to hear that you were pleased with the quality and timely delivery. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Brilliant”

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Posted 1 year ago

Hello David, Thank you for taking the time to leave some feedback! We are so pleased to hear you had a great experience with us.

Posted 1 year ago

“Got a bit confusing, but got there in the end I hope”

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Posted 1 year ago

Hello Richard, Thank you for your feedback! I appreciate your patience, and I'm glad we made it to the end together. I'll take your comments on board to ensure a smoother experience next time. If you have any further thoughts or need anything else, feel free to reach out!

Posted 1 year ago

“Lovely hamper and selection of product, well packaged thank you very much!”

Helpful Report

Posted 1 year ago

Hello Valerie, Thank you so much for your kind words! I'm thrilled to hear you loved the hamper and the selection of products. We take great care in packaging to ensure everything arrives perfectly. If you ever need anything else, we're here to help. Enjoy!

Posted 1 year ago

“Very good service and product.”

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Posted 1 year ago

Hello Lyndon, Thank you so much for your kind words! We're thrilled to hear you were happy with our service and product. We look forward to serving you again soon!

Posted 1 year ago

“After I received notification my order would not be delivered on my given date a wrote and complained as it was, as expected, a gift. Not sure what happened, but the hamper was subsequently delivered on time. Great service, would use again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! I’m glad to hear the hamper was delivered on time and that you were satisfied with the resolution. We appreciate your patience and look forward to serving you again in the future.

Posted 1 year ago

“Hassle free order and arrived promptly on the day it was requested to be delivered. My mum was super happy with her afternoon tea hamper :)”

Helpful Report

Posted 1 year ago

Hello Michael, Thank you for your wonderful review! I’m delighted to hear that your order arrived on time and that your mum enjoyed her afternoon tea hamper. It’s great to know we could make her day special. If you ever need anything else or have more occasions to celebrate, we’re here to help! Best wishes, Rosie

Posted 1 year ago

“Bought for my sister in the uk arrived on time on time specified date and she was very happy. Definitely use Prestige Hampers again Great service thank you”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! I’m thrilled to hear that your sister received her hamper on time and was very happy with it. It’s fantastic to know you were pleased with our service. We look forward to serving you again in the future!

Posted 1 year ago

“The recipients loved the wine! Also, we were kept well informed of delivery, which was prompt. Have used before and will use again.”

Helpful Report

Posted 1 year ago

Thank you for your great feedback! I’m delighted to hear that the recipients enjoyed the wine and that you appreciated our delivery updates. It’s wonderful to know that you’ve had a positive experience with us before and will be using our services again. We look forward to helping you with your future orders!

Posted 1 year ago

“Hamper was very nice and as advertised. Delivered on time Would definitely use again Have had flowers before and they were also lovely and lasted three weeks which was amazing”

Helpful Report

Posted 1 year ago

Hello Sheila, Thank you so much for your kind words! I’m glad to hear that the hamper was just as you expected and arrived on time. It’s wonderful to know that you enjoyed the flowers as well and that they lasted for three weeks. We look forward to serving you again in the future!

Posted 1 year ago

“Ordered from the US for delivery to UK. Arrived precisely on time, was beautiful and I am told also “very delicious”.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review! I’m thrilled to hear that your order arrived on time and was both beautiful and delicious. It’s great to know that we could deliver a delightful experience from across the pond. If you need anything else or have more special occasions to celebrate, we’re here to help!

Posted 1 year ago

“Great communication liked the product thank you”

Helpful Report

Posted 1 year ago

Hello Delwyn, Thank you for your positive feedback! I’m glad to hear that you were happy with the product and appreciated our communication. If you have any more needs or questions in the future, feel free to reach out. We’re here to help!

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,125 reviews