Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Very efficient service, quality goods delivered seamlessly Thank you”

Helpful Report

Posted 1 year ago

Hello Joe, Thank you for your kind words! We're delighted to hear that the process of purchasing an overseas hamper was smooth and that the recipient was thrilled. We appreciate your feedback and look forward to helping you with your future orders! Kind regards, Tom.

Posted 1 year ago

“Easy to make a purchase for an overseas hamper. The recipient was thrilled”

Helpful Report

Posted 1 year ago

Hello Joanne, Thank you for your review! We're glad to hear that you found it easy to purchase an overseas hamper and that the recipient was thrilled. We appreciate your feedback and look forward to assisting you with future orders! Kind regards, Tom.

Posted 1 year ago

“Amazing service, stress free. My mom loved her gift for her birthday and was very happy with the quality.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear that our service was stress-free and that your mom loved her birthday gift. It’s great to know she was happy with the quality. We appreciate your support and look forward to helping you with future gifts! Kind regards, Tom.

Posted 1 year ago

“On every occasion we have ordered, prompt and good quality products have been delivered. Would recommend with thanks”

Helpful Report

Posted 1 year ago

Hello Lesley, Thank you for your kind words! We're delighted to hear that you've consistently received prompt service and good quality products. Your recommendation means a lot to us. We appreciate your continued support and look forward to serving you again! Kind regards, Tom.

Posted 1 year ago

“Gifts greatly appreciated”

Helpful Report

Posted 1 year ago

Hello Carol, Thank you for your review! We're thrilled to hear that the gifts were greatly appreciated. We appreciate your feedback and look forward to helping you with future gifts! Kind regards, Tom.

Posted 1 year ago

“Delivered on the day I asked, recipients were delighted. Thank you.”

Helpful Report

Posted 1 year ago

Hello Alison, Thank you for your feedback! We're glad to hear that your order was delivered on the requested day and that the recipients were delighted. We appreciate your support and look forward to assisting you again! Kind regards, Tom.

Posted 1 year ago

“I am extremely disappointed with the service I received regarding order "Birthday Delight." I placed my order on the 8th of July with a requested delivery date of the 13th of July, which was my daughter's birthday. I was charged extra to ensure the delivery would be made on this specific date. However, the delivery was not completed on the 13th, but instead on the 14th, completely spoiling the birthday surprise I had planned. The delay in delivery has caused significant disappointment, as I was unable to travel to the UK to be with my daughter on her birthday. I trusted your service to deliver on time, especially given the additional charges for a specified delivery date. The failure to meet this commitment is truly shocking and unacceptable. Given these circumstances, I would request a full refund for this order. I am deeply dissatisfied and feel that this refund is the least that can be done to address the situation. I will never use their service again and not recommend to anyone,”

Helpful Report

Posted 1 year ago

Hello, thank you for taking the time to leave a review. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely upsetting. We understand how important it is to have gifts delivered on time, especially for special occasions, and we are committed to ensuring that this does not happen again in the future. I can see you are now in contact with a member of our customer support team. We hope this can be resolved. Kind regards, Tom.

Posted 1 year ago

“My neighbours were very pleased with the hamper I sent as they always have been”

Helpful Report

Posted 1 year ago

Hello Reg, Thank you for your review. Thank you for your wonderful feedback! We're delighted to hear that your neighbors were pleased with the hamper, as they have been in the past. We appreciate your continued support and look forward to helping you with future gifts! Kind regards, Tom.

Posted 1 year ago

“Hamper was for my neice's birthday, she loved it”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for taking the time to rate Prestige Hampers with 5 stars! We highly appreciate your positive feedback and are thrilled to hear that you were satisfied with our service. We are especially delighted to learn that the hamper you purchased for your niece's birthday was well-received and that she loved it. It brings us joy to know that our hampers can bring happiness and delight to special occasions. Warm regards, Tom.

Posted 1 year ago

“Prompt delivery good quality”

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Posted 1 year ago

Hello Janet, Thank you for your feedback! We’re glad to hear that you were satisfied with the prompt delivery and the quality of our products. We appreciate your support and look forward to serving you again! Kind regards, Tom.

Posted 1 year ago

“Very good service.”

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Posted 1 year ago

Hello Matthew, Thank you for your review! We’re pleased to hear you had a positive experience with our service. We appreciate your feedback and look forward to serving you again! Kind regards, Tom.

Posted 1 year ago

“Easy to use from abroad. Delivered on time. Would use again.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback! We're glad to hear that you found our service easy to use from abroad and that your delivery was on time. We appreciate your support and look forward to assisting you again in the future! Kind regards, Tom.

Posted 1 year ago

“Hampers were loved by receiver s”

Helpful Report

Posted 1 year ago

Hello Carol, Thank you for your review! We're delighted to hear that the hampers were loved by the recipients. Your satisfaction means a lot to us, and we look forward to helping you with future gifts! Kind regards, Tom.

Posted 1 year ago

“Great selections, packed well & delivered on time. I've used this site now quite a few times & the experience is the same every time- perfect. The only thing i would like is to be able to change a few things, for instance instead of 2 red/white the chance to change it to all red & also to cater for people with coeliac.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a perfect experience with our selections, packaging, and delivery. We appreciate your suggestions for customization options and catering to specific dietary needs. Your input is valuable, and we will certainly take it into consideration for future improvements. Thank you for your continued support! Kind regards, Tom.

Posted 1 year ago

“Easy to deal with from the other side of the planet”

Helpful Report

Posted 1 year ago

Hello Terry, Thank you for your review! We're pleased to hear that you found it easy to work with us from the other side of the planet. We appreciate your feedback and look forward to assisting you again in the future! Kind regards, Tom.

Posted 1 year ago

“Excellent and efficient service will most definitely be using the services of Prestige Hampers again.”

Helpful Report

Posted 1 year ago

Hello Ruth, Thank you so much for your fantastic 5-star rating of Prestige Hampers. We are thrilled to hear that you had an excellent and efficient experience with our services. We greatly appreciate your support and are looking forward to serving you again in the future. Best regards, Tom.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hello Richard, Thank you for your feedback! We’re glad to hear that you were satisfied with our service. We appreciate your support and look forward to assisting you again in the future! Kind regards, Tom.

Posted 1 year ago

“ALL MY ORDERS OR FOR FAMILY AND FRIENDS, EVERYONE IS THRILLED WITH THE QUALITY AND PRESENTATION, AND DELIVERY...I ENJOY THE IDEAL WAY OF TREATING WITH HAMPERS .ALAN KERSH..”

Helpful Report

Posted 1 year ago

Hello Alan, thank you for taking the time to leave a review. We’re thrilled to hear that you and your family and friends have been delighted with the quality, presentation, and delivery of your orders. It’s great to know that our hampers have been a perfect way for you to treat your loved ones. We appreciate your continued support and look forward to serving you again! Kind regards, Tom.

Posted 1 year ago

“Very pleased the person who got the hampèr was delighted”

Helpful Report

Posted 1 year ago

Dear Lorraine, thank you so much for your fantastic 5-star rating of Prestige Hampers! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. Once again, thank you for your kind words and for choosing Prestige Hampers. We look forward to serving you again in the future. Best regards, Katie

Posted 1 year ago

“Good service. Hamper delivered next day”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your kind words and your support. Once again, thank you for choosing Prestige Hampers. We look forward to serving you again in the future! Warm regards, Katie

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,125 reviews