Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,125 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Great service - great product”

Helpful Report

Posted 1 year ago

Hello Jonathan, Thank you for your kind words! I’m thrilled to hear that you were pleased with both our service and the product. Your satisfaction means a lot to us. If you need anything else or have any questions, don’t hesitate to reach out!

Posted 1 year ago

“Your website did not allow me to enter my Country of residence (ie Australia) or my correct postcode.”

Helpful Report

Posted 1 year ago

Hello Allan, I'm sorry to hear you had trouble entering your country and postcode on our website. That shouldn't have happened. Thank you for bringing this to our attention. We're looking into the issue to ensure it doesn't occur again.

Posted 1 year ago

“My dearest friends who the hamper was for, had a lovely afternoon using their hamper so I count that as a win 🥇.”

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Posted 1 year ago

Hello Christine, Thank you for sharing such a heartwarming review! I’m thrilled to hear that your friends enjoyed their hamper and had a lovely afternoon. If you ever need anything else, we’re here to help make more moments like this.

Posted 1 year ago

“My friend received the gift a day late. Although they were home, apparently nobody knocked or rang for delivery. Package got delivered the following day. My friend loved the package and customer service was quick to respond when I inquired about my order, so it’s all good besides the late delivery.”

Helpful Report

Posted 1 year ago

Thank you for your honest feedback. I’m sorry to hear about the delay in your friend receiving the gift, and I apologise for any inconvenience this caused. It’s great to know that your friend loved the package and that our customer service team could assist you promptly. We appreciate your understanding and will work to ensure timely deliveries in the future.

Posted 1 year ago

“This was a birthday gift for my aunt - 84 years young. Turned up on her birthday as arranged. She was very impressed.”

Helpful Report

Posted 1 year ago

Hello Tracy, Thank you for sharing your experience! I’m so glad to hear that your aunt was impressed with her birthday gift and that it arrived right on time. It’s always special to be part of such important celebrations. If you need anything in the future, we’re here to help!

Posted 1 year ago

“Rather good....”

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Posted 1 year ago

Thank you for your feedback! I'm glad to hear you had a positive experience. If there's anything else we can do for you, don't hesitate to reach out!

Posted 1 year ago

“Regardless my first package was sent to a wrong postcode , bcoz I insert it wrong. The gift was nicly wrapped . And reciever was happy with the quality”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback! I’m glad to hear that despite the initial hiccup with the postcode, the gift was well-received and beautifully wrapped. We’re always happy to know that the quality met your expectations. If you need any assistance with future orders or have any concerns, please feel free to reach out.

Posted 1 year ago

“Booked for delivery on a certain date as per the purchasing process for a birthday hamper. Delivery was not made on that day. Very dissatisfied”

Helpful Report

Posted 1 year ago

Hello Andy, We sincerely apologise for the missed delivery on such an important day. This is not the experience we aim to provide, and we understand your disappointment. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Warm regards, Rosie

Posted 1 year ago

“Don't write reviews”

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Posted 1 year ago

Hello Liz, Thank you for your purchase! Even though you don't usually write reviews, we appreciate your business. If you ever have any feedback or need assistance, we're here to help!

Posted 1 year ago

“Order was as described and arrived on time”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We're delighted to hear that your order arrived on time and met your expectations. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again!

Posted 1 year ago

“As advertised.”

Helpful Report

Posted 1 year ago

Hi Allan, Thank you for your feedback! We're glad to hear that everything met your expectations. If you have any other comments or need further assistance, feel free to reach out.

Posted 1 year ago

“My second time to order from Prestige Hamper..”

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Posted 1 year ago

Hi Yvonne, Thank you for choosing Prestige Hamper again! We’re delighted to have you as a repeat customer. If there’s anything specific you enjoyed or any way we can improve, please let us know. We look forward to serving you in the future!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Aisling, Thank you for the excellent review! We're thrilled to hear you had a great experience with our service. If there's anything more we can do for you, please let us know. We look forward to serving you again! Warm regards, Katie

Posted 1 year ago

“Was struggling with some details online , called customer services, were very helpful in getting me sorted with order 👍Thank you”

Helpful Report

Posted 1 year ago

Hello Debra, Thank you for your review! I'm glad to hear that our customer service team was able to assist you with your order. We always aim to make the process as smooth as possible, and it's great to know they could help. If you ever need anything else, don't hesitate to reach out. Best wishes, Rosie

Posted 1 year ago

“Prestige Hampers have always been amazing’ Living over in New Zealand, something for everyone and it is the perfect way to send a surprise to my loved ones in Scotland.”

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Posted 1 year ago

Hello Sam, thank you so much for giving Prestige Hampers a 5-star rating! We appreciate your kind words and are thrilled to hear that you have had an amazing experience with us. Best regards, The Prestige Hampers Team

Posted 1 year ago

“Really easy website to navigate. Recipients were happy with the quality of their hampers. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We’re delighted to hear that you found our website easy to navigate and that the recipients were pleased with the quality of their hampers. Your recommendation means a lot to us. If you need anything else or have future orders, we’re here to help! Best regards, Tom

Posted 1 year ago

“Delivered on time. Looked great.”

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Posted 1 year ago

Hello Anne, Thank you for your feedback! We’re glad to hear that the delivery was on time and that the flowers looked great. Your satisfaction is important to us, and we appreciate your kind words. If you need anything else, please feel free to reach out. Best regards, Rosie

Posted 1 year ago

“It was a gift so I havent seen it,was assured it was very nice”

Helpful Report

Posted 1 year ago

Hello Dolores, Thank you for your feedback! We’re glad to hear that the recipient was pleased with the gift. Although you haven’t seen it yourself, it’s great to know it was well-received. If you have any other needs or questions, please don’t hesitate to reach out. We’re here to help! Warm regards, Tom

Posted 1 year ago

“A gift for my sisters birthday.She was delighted”

Helpful Report

Posted 1 year ago

Hi Barry, Thank you for your feedback! We’re thrilled to hear that your sister was delighted with her birthday gift. It’s wonderful to know we could help make her special day memorable. If you need anything else, we’re here to assist! Warm regards, Tom

Posted 1 year ago

“Bought as a gift. Recipient pleased with hamper and reports that he's enjoying the tasty cheeses.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We’re delighted to hear that the recipient is enjoying the hamper and the tasty cheeses. It’s great to know the gift was well-received. If you need any more assistance or have future gifting needs, we’re here to help! Best regards, Tom

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,125 reviews