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Prestige Hampers Reviews

4.7 Rating 34,151 Reviews
94 %
of reviewers recommend Prestige Hampers
4.7
Based on 34,151 reviews
Shipping & Delivery
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Read Prestige Hampers Reviews
“As good as ever Thanks”
Helpful Report
Posted 2 years ago
Thank you, Howard, for your 5 star rating of Prestige Hampers! We are delighted that our hampers are as good as ever and we appreciate your kind words. Thanks!
Posted 2 years ago
“They sent the wrong hamper and refuse to acknowledge their error. My daughter in Melbourne Australia paid £79.99 for a very substantial Christmas Hamper. Instead a hamper which would have been set to ‘Billy no mates’ arrived. Small packet of crisps, 4 biscuits and ten breakfast teabags. You get the picture! The £79.99 hamper would not even fit in the box they sent. They offers £10 of a future order like they are ever going to get one!”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to let us know about your experience with Prestige Hampers, Steve. We are sorry for the misunderstanding with the order and we appreciate your feedback to help us make better decisions in the future. I can see that our team are still awaiting photos of he whole hamper to be able to look into this further and resolve this for you. Warm regards, Rosie
Posted 2 years ago
“I used Prestige Hampers as our Corporate Xmas gift ideas and they proved to be the perfect choice since I received great feedback and appreciation from all my clients. They all were great value for money and the 'icing on the cake' was my entire ordering journey! All the gifts were delivered in less than 24 hrs from placing the order through Royal Mail's tracked delivery so I could easily track and keep my stakeholders well informed. It was a great experience and I shall use Prestige for all my future similar needs. Thanks”
Helpful Report
Posted 2 years ago
Thank you so much, Shailendra, for your 5-star rating of Prestige Hampers! It is great to hear that you had a great experience with us. We are really pleased that our Corporate Christmas gifts were so well received and we hope to be your first choice for all your future needs. It is great to hear that you could track the delivery and keep your stakeholders informed. We value your custom and thank you for choosing Prestige Hampers.
Posted 2 years ago
“Looks ok but will not be sampling contents until christmas”
Helpful Report
Posted 2 years ago
Thank you so much for the positive review, Patricia! We really appreciate your feedback and are thrilled to hear that you've had such an enjoyable experience with Prestige Hampers. We hope the hamper is enjoyed!
Posted 2 years ago
“So far so good. Arrived very quickly. Box very sturdy. Brought it as a present so I will see what they think of it. Thank you”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Prestige Hampers. We appreciate you taking the time to leave a review. We are so pleased to hear that you received your items quickly and the box was sturdy. We hope your recipient loves the hamper! Thank you again.
Posted 2 years ago
“Gift was very much loved.”
Helpful Report
Posted 2 years ago
Thank you so much for the 5-star rating of Prestige Hampers! We're so glad to hear that the gift was very much loved. We appreciate your kind words and your support.
Posted 2 years ago
“Box looks lovely, a good choice of products. It will make a great present - just wish I was receiving it myself!”
Helpful Report
Posted 2 years ago
Thank you, Andrew, for your 4 star rating of Prestige Hampers! We're thrilled to hear that you think the box looks lovely and that it's filled with a great selection of products; it truly is a lovely gift. We're so glad you approved and we thank you again for your kind words.
Posted 2 years ago
“Beautifully presented , quality box and product . Quick delivery”
Helpful Report
Posted 2 years ago
Thank you so much, Nicolas, for your 4 star rating of Prestige Hampers! We are delighted to hear that you enjoyed the presentational aspects, the quality of our box and products, as well as the quick delivery. We appreciate your kind words!
Posted 2 years ago
“Very easy and on time!!”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to provide us with your 5 star rating! We're so glad that you found the ordering process to be very easy and on time. We appreciate your feedback and your business!
Posted 2 years ago
“Your products are good, but your website was very frustrating to use. First, I was ordering 2 items for delivery to the same address, and had to enter the delivery information and message twice. It seems that you should have a feature which would allow a customer to send multiple items to 1 address. Second, after entering my credit card info, the web-site said it was accepted. Then, I tried 3 times over the space of 5 minutes to click on the ORDER NOW button, and there was no response. Then I engaged the CHAT BOT for help, and all it could do was say that it didn't understand and would contact an agent....but all the agents were unavailable. Finally, a few minutes after that, the payment section of the checkout screen said that my order was received. A few minutes after that, the page converted to a confirmation page with my order number. In summary, happy with the products, unhappy with the web page experience.”
Helpful Report
Posted 2 years ago
Thank you so much for sharing your experience, William. We really appreciate you taking the time to let us know your opinion and apologize for the frustration you encountered while ordering with us. We understand that it would be more convenient for customers to be able to send multiple items to the same address in one go and understand the issues you’ve encountered with the live chat facility. I will pass your comments on to the relevant team to be looked into. Again, many thanks for your valuable feedback.
Posted 2 years ago
“Easy to navigate.”
Helpful Report
Posted 2 years ago
Thank you Alison, for your 5 star rating of Prestige Hampers! We appreciate your kind words and are pleased to hear that our website is easy to navigate. We are so glad that you are satisfied with your experience!
Posted 2 years ago
“Getting difficult to order more than 1 sample of the same product. And you charge twice the delivery.... Not sure I will continue to order with you. Regards, Evelyne Jourdren”
Helpful Report
Posted 2 years ago
Dear Evelyne Jourdren, We truly appreciate you taking the time to provide us with your feedback about Prestige Hampers. It is very important to us that our customers are satisfied with our services and products, and we regret to hear that yours was not to your expectations. Kind regards, Tom.
Posted 2 years ago
“Excellent service,delivered on time and recipients very happy with the quality”
Helpful Report
Posted 2 years ago
Thank you so much, Sylvia, for your 5 star rating of Prestige Hampers! We are so glad to hear that you were pleased with the service, delivery, and quality of our hampers. We truly appreciate your feedback! Kind regards, Tom.
Posted 2 years ago
“Fantastic service and excellent delivery times.”
Helpful Report
Posted 2 years ago
Thank you so much, Andrew, for your glowing 5 star review of Prestige Hampers! We're delighted to hear that you enjoyed our fantastic service and excellent delivery times. Thank you for your kind words, we really appreciate it. Kind regards, Tom.
Posted 2 years ago
“The hampers are great value with good contents. Ordering was easy and the website was very user friendly. I would definitely use Prestige again.”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star review of Prestige Hampers - I'm so glad you agree that the hampers are great value with good contents, and the website is user friendly. I'm very appreciative that you'd use Prestige again in the future and I look forward to making your experience even better. Thanks again! Kind regards, Tom.
Posted 2 years ago
“Great selection, and the tracking kept me fully up-to-date on when the hampers would be delivered and then when the hampers had been delivered.”
Helpful Report
Posted 2 years ago
Thank you, Stuart, for your 5-star rating of Prestige Hampers. We appreciate your feedback and are delighted to hear that the great selection of products and the tracking system ensured that you were kept up-to-date on the delivery of your hampers. Kind regards, Tom.
Posted 2 years ago
“Had forgotten to order a gift for friends at other end of the country. Had used Prestige before and was able to order hamper and have it delivered the next day. The only slight rankle is that Royal Mail, who delivered on time, kept addressing their progress email to the person the gift was delivered to not my me?”
Helpful Report
Posted 2 years ago
Thank you for your 5-star rating, Anthony! We are so pleased that Prestige Hampers was able to help you in your moment of need. We understand your rankle with Royal Mail addressing customers about progress instead of the sender, and are sorry for any inconvenience this caused. We hope you continue to enjoy you experience with Prestige Hampers in the future! Kind regards, Tom.
Posted 2 years ago
“An easy to use website especially at this time of year when multiple hampers are ordered all to different addresses. Good value for money.”
Helpful Report
Posted 2 years ago
Thanks so much for your glowing 5 star review of Prestige Hampers, Norma! We are so pleased to hear that you found our website easy to use for ordering multiple hampers to different addresses. We appreciate your recognition of both our simplicity and value-for-money offered. Thank you! Kind regards, Tom.
Posted 2 years ago
“The hamper was delivered to my relatives the very next day. They were absolutely delighted with it. Would definitely order again.Thank you.”
Helpful Report
Posted 2 years ago
Thanks for your 5 star rating of Prestige Hampers, Lynda! We're glad you found it so easy to purchase! Kind regards, Tom.
Posted 2 years ago
“Have used Prestige Hampers for several years now, their hampers are always well accepted and their customer service is amazing.”
Helpful Report
Posted 2 years ago
Thank you Gillian for your 5 star rating of Prestige Hampers. It is greatly appreciated. We are always delighted to know that our customers are happy with our hampers and services. It is excellent to hear that you have been using Prestige Hampers for several years now and that you have always been very satisfied with our products and services. Thank you again for your kind words. Kind regards, Tom.
Posted 2 years ago
Prestige Hampers is rated 4.7 based on 34,151 reviews