Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,128 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,128 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Looks ok but will not be sampling contents until christmas”

Helpful Report

Posted 2 years ago

Thank you so much for the positive review, Patricia! We really appreciate your feedback and are thrilled to hear that you've had such an enjoyable experience with Prestige Hampers. We hope the hamper is enjoyed!

Posted 2 years ago

“So far so good. Arrived very quickly. Box very sturdy. Brought it as a present so I will see what they think of it. Thank you”

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Posted 2 years ago

Thank you so much for your 5 star rating of Prestige Hampers. We appreciate you taking the time to leave a review. We are so pleased to hear that you received your items quickly and the box was sturdy. We hope your recipient loves the hamper! Thank you again.

Posted 2 years ago

“Gift was very much loved.”

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Posted 2 years ago

Thank you so much for the 5-star rating of Prestige Hampers! We're so glad to hear that the gift was very much loved. We appreciate your kind words and your support.

Posted 2 years ago

“Box looks lovely, a good choice of products. It will make a great present - just wish I was receiving it myself!”

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Posted 2 years ago

Thank you, Andrew, for your 4 star rating of Prestige Hampers! We're thrilled to hear that you think the box looks lovely and that it's filled with a great selection of products; it truly is a lovely gift. We're so glad you approved and we thank you again for your kind words.

Posted 2 years ago

“Beautifully presented , quality box and product . Quick delivery”

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Posted 2 years ago

Thank you so much, Nicolas, for your 4 star rating of Prestige Hampers! We are delighted to hear that you enjoyed the presentational aspects, the quality of our box and products, as well as the quick delivery. We appreciate your kind words!

Posted 2 years ago

“Very easy and on time!!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide us with your 5 star rating! We're so glad that you found the ordering process to be very easy and on time. We appreciate your feedback and your business!

Posted 2 years ago

“Your products are good, but your website was very frustrating to use. First, I was ordering 2 items for delivery to the same address, and had to enter the delivery information and message twice. It seems that you should have a feature which would allow a customer to send multiple items to 1 address. Second, after entering my credit card info, the web-site said it was accepted. Then, I tried 3 times over the space of 5 minutes to click on the ORDER NOW button, and there was no response. Then I engaged the CHAT BOT for help, and all it could do was say that it didn't understand and would contact an agent....but all the agents were unavailable. Finally, a few minutes after that, the payment section of the checkout screen said that my order was received. A few minutes after that, the page converted to a confirmation page with my order number. In summary, happy with the products, unhappy with the web page experience.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing your experience, William. We really appreciate you taking the time to let us know your opinion and apologize for the frustration you encountered while ordering with us. We understand that it would be more convenient for customers to be able to send multiple items to the same address in one go and understand the issues you’ve encountered with the live chat facility. I will pass your comments on to the relevant team to be looked into. Again, many thanks for your valuable feedback.

Posted 2 years ago

“Easy to navigate.”

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Posted 2 years ago

Thank you Alison, for your 5 star rating of Prestige Hampers! We appreciate your kind words and are pleased to hear that our website is easy to navigate. We are so glad that you are satisfied with your experience!

Posted 2 years ago

“Getting difficult to order more than 1 sample of the same product. And you charge twice the delivery.... Not sure I will continue to order with you. Regards, Evelyne Jourdren”

Helpful Report

Posted 2 years ago

Dear Evelyne Jourdren, We truly appreciate you taking the time to provide us with your feedback about Prestige Hampers. It is very important to us that our customers are satisfied with our services and products, and we regret to hear that yours was not to your expectations. Kind regards, Tom.

Posted 2 years ago

“Excellent service,delivered on time and recipients very happy with the quality”

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Posted 2 years ago

Thank you so much, Sylvia, for your 5 star rating of Prestige Hampers! We are so glad to hear that you were pleased with the service, delivery, and quality of our hampers. We truly appreciate your feedback! Kind regards, Tom.

Posted 2 years ago

“Fantastic service and excellent delivery times.”

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Posted 2 years ago

Thank you so much, Andrew, for your glowing 5 star review of Prestige Hampers! We're delighted to hear that you enjoyed our fantastic service and excellent delivery times. Thank you for your kind words, we really appreciate it. Kind regards, Tom.

Posted 2 years ago

“The hampers are great value with good contents. Ordering was easy and the website was very user friendly. I would definitely use Prestige again.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of Prestige Hampers - I'm so glad you agree that the hampers are great value with good contents, and the website is user friendly. I'm very appreciative that you'd use Prestige again in the future and I look forward to making your experience even better. Thanks again! Kind regards, Tom.

Posted 2 years ago

“Great selection, and the tracking kept me fully up-to-date on when the hampers would be delivered and then when the hampers had been delivered.”

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Posted 2 years ago

Thank you, Stuart, for your 5-star rating of Prestige Hampers. We appreciate your feedback and are delighted to hear that the great selection of products and the tracking system ensured that you were kept up-to-date on the delivery of your hampers. Kind regards, Tom.

Posted 2 years ago

“Had forgotten to order a gift for friends at other end of the country. Had used Prestige before and was able to order hamper and have it delivered the next day. The only slight rankle is that Royal Mail, who delivered on time, kept addressing their progress email to the person the gift was delivered to not my me?”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating, Anthony! We are so pleased that Prestige Hampers was able to help you in your moment of need. We understand your rankle with Royal Mail addressing customers about progress instead of the sender, and are sorry for any inconvenience this caused. We hope you continue to enjoy you experience with Prestige Hampers in the future! Kind regards, Tom.

Posted 2 years ago

“An easy to use website especially at this time of year when multiple hampers are ordered all to different addresses. Good value for money.”

Helpful Report

Posted 2 years ago

Thanks so much for your glowing 5 star review of Prestige Hampers, Norma! We are so pleased to hear that you found our website easy to use for ordering multiple hampers to different addresses. We appreciate your recognition of both our simplicity and value-for-money offered. Thank you! Kind regards, Tom.

Posted 2 years ago

“The hamper was delivered to my relatives the very next day. They were absolutely delighted with it. Would definitely order again.Thank you.”

Helpful Report

Posted 2 years ago

Thanks for your 5 star rating of Prestige Hampers, Lynda! We're glad you found it so easy to purchase! Kind regards, Tom.

Posted 2 years ago

“Have used Prestige Hampers for several years now, their hampers are always well accepted and their customer service is amazing.”

Helpful Report

Posted 2 years ago

Thank you Gillian for your 5 star rating of Prestige Hampers. It is greatly appreciated. We are always delighted to know that our customers are happy with our hampers and services. It is excellent to hear that you have been using Prestige Hampers for several years now and that you have always been very satisfied with our products and services. Thank you again for your kind words. Kind regards, Tom.

Posted 2 years ago

“very good se;ection”

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Posted 2 years ago

Thank you so much for your 5 star rating of Prestige Hampers, Joan! We are glad to hear that you enjoyed the very good selection and were satisfied with our service. We appreciate your feedback and are happy to continue to serve you. Kind regards, Tom.

Posted 2 years ago

“Quick and easy process on the website with ordering with a speedy delivery. The hampers we ordered are perfect - beautifully packaged and the products inside are great, our clients are very happy with the hamper gifts.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5-star rating of Prestige Hampers, Katie! We are really glad to hear that the process was quick and easy on our website and that the delivery was speedy. We are glad to hear that the hampers were beautifully packaged and that the products inside were great. We are pleased that your clients are very happy with the hamper gifts! Kind regards, Tom.

Posted 2 years ago

“It was delivered safely and on time”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Prestige Hampers! We're so glad to hear it was delivered safely and on time. We truly appreciate your support. Kind regards, Tom.

Posted 2 years ago

Prestige Hampers is rated 4.7 based on 34,128 reviews