Your products are good, but your website was very frustrating to use. First, I was ordering 2 items for delivery to the same address, and had to enter the delivery information and message twice. It seems that you should have a feature which would allow a customer to send multiple items to 1 address. Second, after entering my credit card info, the web-site said it was accepted. Then, I tried 3 times over the space of 5 minutes to click on the ORDER NOW button, and there was no response. Then I engaged the CHAT BOT for help, and all it could do was say that it didn't understand and would contact an agent....but all the agents were unavailable. Finally, a few minutes after that, the payment section of the checkout screen said that my order was received. A few minutes after that, the page converted to a confirmation page with my order number. In summary, happy with the products, unhappy with the web page experience.