CNM Online Reviews

Name: CNM Online
Address: Unit 2, North Point Business Park, Off Selby Road, Unit 2, North Point Business Park, Off Selby Road, Eggborough
Rating: 4.80

4.8 Rating 626 Reviews

98 %

of reviewers recommend CNM Online

4.8

Based on 626 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01977663331

Email:

cnmservice@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road,
Unit 2, North Point Business Park, Off Selby Road
Eggborough
DN14 0JT

CNM Online 5 star review on 21st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We (small primary school) bought hand sanitiser dispensers in August and September 2020. We had several broken within a few month of use. I rang the company and was told that it is our children who must be willfully braking the dispensers. We do not agree with that as three of the broken ones were from the satff room, adult toilet and main office. As a 'gesture of goodwill' they replaced 5 of the broken ones. But they would not replace any more despite the product having a ONE year warranty on them. I would not order of this company again.”

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Posted 2 years ago

“normally OK but we had a faulty unit which we reported and didnt get a reply from you.”

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Posted 5 years ago

Hello Peter, Thank you for taking the time to leave CNM a review. Sorry to hear your experience hasn't been up to our usual standards this time round, hopefully now we can get this sorted for you. CNM Team

Posted 5 years ago

“CNM Online use an appalling courier company called 'APC Overnight' who readily admitted they 'couldn't care less' that they had damaged the goods during their delivery service. One delivery had to be returned to CNM Online due to its the treatment by APC”

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Posted 8 years ago

“Constant hot water is great but the cost is prohibitive, not in cash in noise. Power on 4 20 seconds rests 4 two mins 45 seconds power on 20 seconds etc etc. I wish I had spent more money on a double skinned unit with insulation I feel sure I would be a lot quieter.”

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Posted 8 years ago

“it is very noisy.”

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Posted 8 years ago

“Everything was fine until I went to pay, at that point the site would not let me go any further. I tried this 3 times gave up and telephoned.”

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Posted 9 years ago

Hello Carol I am sorry to hear you were struggling to purchase on line. I have passed this issue on to our web development team who will investigate this. Thanks for letting us know Regards CNM Service

Posted 9 years ago

“Nice towel dispenser and very well made. I think it's quite mean and penny pinching that a quite expensive item comes with only one key though. I did ring to express my dissatisfaction last week and was promised another, so far it has failed to materialise. We have a "glamping" camp site in the Dales and this is the first time I've bought through you, not overly impressed so far. Kind regards”

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Posted 9 years ago

Hello I am sorry to hear you are less than impressed with your purchase. I can see from our notes that a secondary key was ordered last week and then posted immediately to yourself. Unfortunately sending via Royal Mail can sometimes unintentionally cause an issue which as you can appreciate is beyond our control. Unless we are informed you have not received the goods - which you kindly have done - we are at their mercy. Your comments have been passed on to the manufacturers in regards to only having one key. To be honest I totally agree with you, but this is not something we have any control over. We do not make this dispenser, however this is common with the majority of dispensers in the market. If you have not received the key by Tuesday next week, please email us and we will order another key then send via recorded delivery. Kind regards CNM Customer Services

Posted 9 years ago

“I purchased article on 16/08/2014. It is now 5.15pm on 27/08/14. I am still awaiting delivery.”

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Posted 9 years ago

Hello Mr Handy we have been trying to contact you without success the telephone number you gave us does not exist. Interlink cannot locate your address all we have is the road name no house number or name of house could you contact us on 01977 663331 to provide this information or email us your telephone number www.cnmonline.co.uk/customer-services/ Many Thanks CNM Customer Services

Posted 9 years ago

CNM Online is rated 4.8 based on 626 reviews