CNM Online Reviews

Name: CNM Online
Address: Unit 2, North Point Business Park, Off Selby Road, Unit 2, North Point Business Park, Off Selby Road, Eggborough
Rating: 4.80

4.8 Rating 623 Reviews

98 %

of reviewers recommend CNM Online

4.8

Based on 623 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01977663331

Email:

cnmservice@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road,
Unit 2, North Point Business Park, Off Selby Road
Eggborough
DN14 0JT

CNM Online 5 star review on 21st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was good but the instructions were missing”

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Posted 2 weeks ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 2 weeks ago

“I was reluctant to order from CNM as I thought the delivery charge of £7.99 plus Vat was excessive on an item costing £9 plus Vat but I couldn't find the item anywhere else. Nothing had arrived after 2 weeks so contacted Customer Service, who were very good and arranged for another one to be sent. This arrived within 2 working days as promised. The item was then delivered to a neighbour instead of to the primary address, but that is down to DPD.”

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Posted 4 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 4 months ago

“Delivery was at the beginning an issue but the staff has taken extra steps to get it sorted”

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Posted 5 months ago

Thank you for taking the time to review CNM Online, your feedback is highly appreciated. We apologise again for any issues experienced prior to our help with delivery. CNM Team

Posted 5 months ago

“Fantastic customer service”

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Posted 5 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 5 months ago

“Very satisfied. Rapid delivery of the radiators I ordered, and good follow up by CNM when I missed the first delivery attempt. Two things that could be improved: 1. CNM should provide a link to the tracking service. I found it in the end on the Palletforce website - but CNM hadn't mentioned Palletforce. 2. Delivery contractor should notify when they plan to deliver to avoid waiting in all day, and to prepare for arrival of an 18 ton lorry.”

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Posted 1 year ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated and we shall take your suggestions into consideration. CNM Team

Posted 1 year ago

“The company were very helpful with respect to delivery and our availability. The heater was packaged well and easy to install. So far it has been excellent but to be fair we’ve not yet entered winter and been able to use it to its full capability, hence 4 stars instead of the - anticipated - 5.”

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Posted 1 year ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 1 year ago

“Purchased three radiators so far, two with a remote control and one without. All very neat looking radiators, well made and straightforward to fit to the walls. Programming was a little complicated, as installing radiator in a holiday home and unsure of best mode for when nobody is there. Would still recommend.”

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Posted 2 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. As for what setting to use when no one is in the property, we would recommend: Night Eco Mode Indicated by a "Crescent" symbol, this setting controls the radiator from 12pm to 6am and keeps a comfortable temperature with reduced energy consumption. Also, an ideal setting if you are leaving the home for 2-3 days. Or Antifreeze Mode Indicated with the "Frost" symbol, on this setting the radiator will automatically keep the room temperature above 7C, an ideal setting if you are away for long periods or on holiday. We hope this helps! CNM Team

Posted 2 years ago

“First class service”

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Posted 2 years ago

Hello Steven, As discussed on the phone just now with you there has been some misunderstanding on where the cleaner has been purchased from as the items you ordered we have delivered. Thank you for your time glad we could get this resolved. CNM Team

Posted 2 years ago

“First order: excellent Second order:very poor”

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Posted 2 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated and we apologise about your experience with the second order. CNM Team

Posted 2 years ago

“Speedy delivery，good product.”

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Posted 2 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 2 years ago

“No problem with the company. Couriers were terrible. Took 4 days to deliver and then I had to chase.”

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Posted 2 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated and we apologise on behalf of the couriers. CNM Team

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 2 years ago

“Great products”

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Posted 2 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 2 years ago

“Ordered my radiators but was a delay due to new EU rules etc but great communication from team. Got my radiators and they are brilliant and look great.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“The item I required had to be back ordered, CNM kept me fully updated on the circumstances , and had the item shipped to me when it became available, advising me when required”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. We apologise for any inconvenience, your feedback is highly appreciated. CNM Team

Posted 3 years ago

“I bought a liquid soap. It is good but its smell doesn’t go away quickly.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“phoned to tell me out of stock took the option to wait phoned me back and delivered 2 months from order but what great customer service in theses challenging times well done.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online and being understanding of the current situation. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Great products and very quick delivery”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Next day delivery”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

CNM Online is rated 4.8 based on 623 reviews