CNM Online Reviews

4.74 Rating 249 Reviews
95 %
of reviewers recommend CNM Online
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
Read CNM Online Reviews
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Phone:

01977663331

Email:

accounts@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road

Great products and fast efficient delivery with a smile! Managed to get one product collected and re-delivered very quickly - excellent customer service and response to our needs. Would love to shop for more if and when I need something! Thank you CNM Online!
Posted 7 months ago
Thank you so much Jeff for taking the time to review CNM Online. Your feedback is highly appreciated.

CNM Team
Posted 7 months ago
Product arrived on time and well packaged however the customer service for this company is very poor, I have sent submitted twice a question on how to return as it was advised to submit on their "online portal" and heard no response and its been 2 months!!!!!!! One of the questions was closed without any response! VERY VERY POOR CUSTOMER SERVICE!
Helpful Report
Posted 6 months ago
Hello,
Thank you for taking the time to leave CNM a review.

Sorry to hear your experience hasn't been up to our usual standards this time round. Please could you send an email to our customer service team cnmservice@cnmonline.co.uk and hopefully we can get this sorted for you.

CNM Team
Posted 6 months ago
CNM okay. Survey received today the 6th July . Marked closing date 30th June winner announced 3rd July . Should have gone to Specsavers .
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Posted 2 years ago
Response was very quick and Josh who sorted it out for me was very good at keeping me informed
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Posted 4 years ago
I ordered a small item for delivery. It was not delivered and when I contacted Prestige Radiators they suggested that delivery had failed because no one had been in (No card recording any failed delivery was left by the postman) and that I attempt to track it through the post office. Having paid postage, I take that to include delivery and suggested that responsibility for tracking the package rested with them. I offered the company the choice of recovering the package and making delivery or refunding the money; they chose the latter, but there is still no sign of the money being refunded to my account.
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Posted 4 years ago
CNM Online is rated 4.74 based on 249 reviews