CNM Online Reviews

4.75 Rating 260 Reviews
95 %
of reviewers recommend CNM Online
Merchant Metrics
Shipping & Delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone, Live Chat
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Unit 2, North Point Business Park, Off Selby Road

Good efficient customer service &delivery
Posted 1 month ago
Thank you for taking the time to review CNM Online. Your feedback is highly appreciated.

CNM Team
Posted 1 month ago
Product arrived on time and well packaged however the customer service for this company is very poor, I have sent submitted twice a question on how to return as it was advised to submit on their "online portal" and heard no response and its been 2 months!!!!!!! One of the questions was closed without any response! VERY VERY POOR CUSTOMER SERVICE!
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Posted 9 months ago
Thank you for taking the time to leave CNM a review.

Sorry to hear your experience hasn't been up to our usual standards this time round. Please could you send an email to our customer service team and hopefully we can get this sorted for you.

CNM Team
Posted 9 months ago
CNM okay. Survey received today the 6th July . Marked closing date 30th June winner announced 3rd July . Should have gone to Specsavers .
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Posted 2 years ago
Response was very quick and Josh who sorted it out for me was very good at keeping me informed
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Posted 4 years ago
I ordered a small item for delivery. It was not delivered and when I contacted Prestige Radiators they suggested that delivery had failed because no one had been in (No card recording any failed delivery was left by the postman) and that I attempt to track it through the post office. Having paid postage, I take that to include delivery and suggested that responsibility for tracking the package rested with them. I offered the company the choice of recovering the package and making delivery or refunding the money; they chose the latter, but there is still no sign of the money being refunded to my account.
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Posted 4 years ago
CNM Online is rated 4.75 based on 260 reviews