CNM Online Reviews

Name: CNM Online
Address: Unit 2, North Point Business Park, Off Selby Road, Unit 2, North Point Business Park, Off Selby Road, Eggborough
Rating: 4.80

4.8 Rating 623 Reviews

98 %

of reviewers recommend CNM Online

4.8

Based on 623 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01977663331

Email:

cnmservice@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road,
Unit 2, North Point Business Park, Off Selby Road
Eggborough
DN14 0JT

CNM Online 5 star review on 21st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st radiator arrived damaged, quickly dealt with but vague description of collection and delivery of replacement caused cancellation of my electrician. No template for fixings!!”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, we appreciate your feedback. Our Company Policy is that any product that may arrive damaged is to be Repaired or Replaced, once the damage item is received back to our warehouse, we can then send out a replacement. I can confirm we arranged collection of your faulty heater and delivered a new one promptly. From your order notes I can see you were made aware of when the collection and delivery would take place. We strive as a company to constantly improve our customer service and your review will be taken on board. Thank You CNM Team

Posted 3 years ago

“I was not in on the first delivery occasion and had asked the parcel to be left with either of two neighbours. Perhaps they were both out. On the second occasion I had asked for it to be left behind the house next to the bin. It was not. It was taken to a shop over a mile away. I have no car this week so it was not convenient. Perhaps the deliverer needed a signature but the options I was given did not indicate that. I should be able to collect it this weekend.”

Helpful Report

Posted 7 years ago

CNM Online is rated 4.8 based on 623 reviews