Bought towel radiator for disabled bathroom. Asked for exempt VAT rated purchase. Was told by saleslady that her accounts department said to pay full then they would contact me for VAT refund. I informed her thats not how it works. She insisted thats what the accounts department said. After purchase, still no contact from accounts department for VAT back! Either incompetence by saleswoman, account team or lying??
2 years ago
CNM Online has a
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