Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,054 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,054 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers were delivered on time but some liked like they were already dying/dead so had to throw them away. Complete waste of money.”

Helpful Report

Posted 1 year ago

Hello Robert, Thank you for taking the time to share your experience. I’m truly sorry to hear that the flowers you received did not meet your expectations and that some appeared less than fresh. We strive to provide the best quality, and it’s disappointing to learn we fell short this time. If possible, please send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you. Best wishes, Katie

Posted 1 year ago

“I ordered flowers for my 93 year old mother at her care home, to be delivered on Friday 28th March, but they weren't delivered until today, Saturday 29th March! I'm really disappointed as previous deliveries from your company have ALWAYS been delivered on time. I shall think twice before ordering from you again.”

Helpful Report

Posted 1 year ago

Hello Mrs Bird, Thank you for your review. I’m really sorry to hear that your mother’s flowers were delivered later than expected. We appreciate your loyalty and understand how disappointing it is when things don’t go as planned, especially for such a meaningful occasion. Please know that we take your feedback seriously and will work to ensure better performance in the future. Best wishes, Katie

Posted 1 year ago

“Hate to think what size would have arrived if I hadn’t gone up a size. £35 + delivery (£6) for 14 flowers, not impressed. Lets hope they last.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I’m sorry to hear that you were not satisfied with the number of flowers in your order. We understand that you expect the best value for your purchase, and it’s disappointing to learn that we fell short this time. We hope the flowers you received last well and bring some joy. If possible, please send us images of the bouquet, including a bird’s-eye view, so we can investigate your concerns regarding its size. Best wishes, Rosie

Posted 1 year ago

“Very easy ordering process online, and delighted that they could deliver an order for Mothers' Day flowers at a late stage (the following day!). Thank you”

Helpful Report

Posted 1 year ago

Hello! Thank you for your fantastic 5-star review! We're so pleased to hear that the ordering process was easy and that we could deliver flowers for Mother's Day on short notice. Best wishes, Tom

Posted 1 year ago

“Very disappointing Tulips very droopy and they look as if they were picked days ago.”

Helpful Report

Posted 1 year ago

Hello Stuart, Thank you for your review. I’m really sorry to hear that the tulips you received were not up to standard and did not meet your expectations. We want to ensure our flowers arrive fresh and vibrant, so it’s disappointing to learn that this was not the case for you. I have reached out via email. Best wishes, Ellie

Posted 1 year ago

“Fabulous service quick and not expensive would highly recommend”

Helpful Report

Posted 1 year ago

Hello Andrea! Thank you for your fabulous 5-star review! We're thrilled to hear that you found our service quick and affordable. Best wishes, Tom

Posted 1 year ago

“Disappointed with Mother’s Day flowers looks nothing like flowers advertised . There are five rose stems two Lillie’s and two leaf stems for £27.00 and another £6.00 for delivery..could have a beautiful large bouquet for £33.49 from a store .”

Helpful Report

Posted 1 year ago

Hello, Thank you for providing your feedback. I'm truly sorry to hear that your Mother's Day flowers did not meet your expectations and that you were left feeling disappointed. We understand how important it is for the flowers to look just as beautiful as they do in the pictures. I have located your order and can see that our customer service team is awaiting some images of the bouquet to look into this further for you. Best wishes, Rosie

Posted 1 year ago

“Flowers were half dead and for the cost of them i think its discusting, there is about 8 flowers and lat is ment to be a large bunch, pettels of the roses were brown and lillys had brown marks over them, will never buy from here again, shouldnt advertise fresh flowers when there clearly not.”

Helpful Report

Posted 1 year ago

Hello Belinda, Thank you for taking the time to let us know about your experience. I'm really sorry to hear that the flowers didn't arrive in the condition you expected. We strive to provide fresh, beautiful arrangements, and it’s disappointing to know that we fell short this time. From the image provided, we can see that the correct number of stems have been received. Best wishes, Rosie

Posted 1 year ago

“Ordered flowers to be delivered by 1pm today and they are nowhere to be seen”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback. I'm truly sorry to hear that your flowers did not arrive as expected. We understand how important timely delivery is, and it’s disappointing that we didn’t meet that mark for you. If you could please reach out to our customer service team with your order details, we would be happy to look into this matter further for you. Best wishes, Rosie

Posted 1 year ago

“I was quite disappointed when I saw the flowers that were delivered. They did not look anything like the ones in the photograph and were quite wilted. They cost £34.48.Next time I will go directly to an independent florist or buy from a supermarket for better quality.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I'm truly sorry to hear that the flowers you received did not match your expectations and arrived in less than perfect condition. We strive to deliver beautiful arrangements, and it’s disappointing to learn that we didn’t hit the mark for you this time. I can see that our customer service team have advised further. Best wishes, Katie

Posted 1 year ago

“Flowers arrived super quick which was great however they looked nothing like they did in the photo. Flowers for mother’s day but instead looked like they were for a funeral. Spoke to customer service and they said they looked good enough”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your experience with us. I’m truly sorry to hear that the flowers didn’t meet your expectations, especially for such a meaningful occasion like Mother’s Day. We can confirm that the correct bouquet was delivered. The lilies are intentionally sent in bud form to ensure maximum freshness and longevity. Once they bloom, the arrangement will more closely resemble the image shown online. Best wishes, Emily

Posted 1 year ago

“Better flowers for £6 from Tesco shocking”

Helpful Report

Posted 1 year ago

Hello Robbie, Thank you for sharing your thoughts. I’m really sorry to hear that the flowers did not meet your expectations and that you found better options elsewhere. We aim to provide beautiful arrangements and high-quality service, and it’s disappointing that we fell short this time. Please could you send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number in the subject line, so we can look into this for you? Best wishes, Katie

Posted 1 year ago

“For a supposedly large bouquet they appear to be a small to medium bunch & as for quality there not very good Rose's look like there over a weekend old and the lillies look dilapidated, I have enclosed photos .”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback. I'm sorry to hear that the bouquet you received didn't match your expectations and that the quality of the flowers fell short. We want every customer to feel pleased with their order, and it's disappointing to know we didn't achieve that for you this time. Your comments are important to us, and we take quality concerns seriously. If you could please reach out to us at enquiries@prestigeflowers.co.uk with your order details and any photos you have, we would appreciate the opportunity to address this further. Best wishes, Tom

Posted 1 year ago

“What can I say the flowers are absolutely stunning, delivery was so quick and on time, the flowers were carefully packaged and delivered with care. They are absolutely stunning I couldn’t be happier with how they have arrived.”

Helpful Report

Posted 1 year ago

Hello Megan! Thank you so much for your glowing 5-star review! We're thrilled to hear that you found the flowers stunning and that delivery was quick and on time. It’s great to know that everything arrived carefully packaged and with care. Best wishes, Tom

Posted 1 year ago

“Good selection, order easy to follow. Would use again and recommend to others. Delivery not untill 3/4th so cannot comment further on the questions below..”

Helpful Report

Posted 1 year ago

Hello Leslie! Thank you for your lovely 4-star review! We’re pleased to hear that you found our selection good and the ordering process easy. We appreciate your recommendation and look forward to serving you again in the future! Best wishes, Tom

Posted 1 year ago

“Excellent service, excellent quality of flowers and not only flowers you can order wine a vase for your flowers, chocolates, candles, cake 🕯💐 🐻 🍾🍬🍰 and!!! A talking card wow..”

Helpful Report

Posted 1 year ago

Hello Katy! Thank you so much for your fantastic 5-star review! We're delighted to hear that you enjoyed our excellent service and the quality of our flowers. It's great to know that you appreciated the variety of additional items we offer! Best wishes, Tom

Posted 1 year ago

“Awful.... paid for 3 large sets of flowers, over £40 each and they were no better than 10 quid set from supermarket....absolutely shocking!!!!!”

Helpful Report

Posted 1 year ago

Hello Mr Whitby, Thank you for taking the time to share your feedback. I’m truly sorry to hear that the flower sets you received did not meet your expectations and felt inadequate in comparison to what you paid. We strive for high quality, and it’s disappointing to know we missed the mark this time. I can see that our customer service team have requested some images of the bouquet. We hope that this can be resolved! Best wishes, Rosie

Posted 1 year ago

“Whilst the flowers arrived on the day specified they absolutely did not look like what I ordered. Either flower type or size (I paid extra for “large”). I also ordered what seemed to come in a vase, but these did not. I paid £71 and my mum is very ill, so I am really disappointed.”

Helpful Report

Posted 1 year ago

Hello Hanna, Thank you for sharing your experience, and I’m truly sorry to hear that the flowers did not meet your expectations. I understand how important it is to get everything just right, especially during a difficult time. We aim to provide arrangements that reflect the quality and size our customers choose. If you could send us some photos of the bouquet along with your order number to enquiries@prestigeflowers.co.uk with 'REVIEW' in the subject line, we’d like to investigate this further for you. Best wishes, Katie

Posted 1 year ago

“I felt the size of the bouquet that was received was extremely inadequate considering the amount that it cost. I will definitely be looking for other options when it comes to ordering flowers online again.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback regarding the bouquet you received. I’m sorry to hear that you felt the size was inadequate for the price paid. We strive to deliver arrangements that meet our customers' expectations, and it seems we fell short in this instance. Please could you send us some images of the bouquet to enquiries@prestigeflowers.oc.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you. Best wishes, Katie

Posted 1 year ago

“Bought flowers that were delivered on the wrong day. Not only that but customer service was as expected same as they send to every one. WISH I’d read REVIEWS before I decided on Prestige. Looking forward to response from Tom he must be so sick of typing the same thing over and over again. Maybe the people who profit from the company should sit down and and start again. Wouldn’t recommend and won’t be recommending to anyone. 👎👎”

Helpful Report

Posted 1 year ago

Hello Vicky, I’m really sorry to hear about the issues you've faced with your order and the level of customer service you received. It’s clear we fell short of your expectations, and I can understand your frustration, especially since you were looking forward to a special delivery. I have checked the tracking and can see this is due for delivery today. Best wishes, Rosie

Posted 1 year ago

Prestige Flowers is rated 4.4 based on 274,054 reviews