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PowerBug.co.uk Reviews

4.7 Rating 4,557 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,557 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

I was impressed with the quick service and delivery of the trolley. My only issue is that the instructions are very limited especially relating to removing the lithium battery tray and using some of the features on the display. Chris.
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Posted 7 years ago
Prompt delivery of upgrade parts for my Powerbug golf car which were very easy to install and work great.
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Posted 7 years ago
The only issue I've experienced is about contacts. There is no way to speak with anybody...
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Posted 7 years ago
Hi Giuseppe. We have a customers service line and welcome interaction with our customers. Our UK number is 0044 (0) 1753 847838. If you have any questions, please feel free to call.
Posted 7 years ago
Very quick service.......delighted with that. However, same item is £11 cheaper online. Will be aware the next time!
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Posted 7 years ago
Power bug trolley good. Happy with the product but delivery service was poor.
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Posted 7 years ago
Hello Ian Sorry to read your comment but a little confused. When checking, the product was ordered on line at 21:55 on a Sunday. It was processed and dispatched on the Monday and delivered on the Tuesday?
Posted 7 years ago
Came really quick, have only used it twice ,but no complaints as yet
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Posted 7 years ago
Always friendly and helpful. Sometimes hard to spot their premises ! But once this is done, access is fine. Very good product Paul LeGrys .member Maidenhead golf Club
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Posted 7 years ago
Product was good and delivery prompt, although Royal Mail did not leave notification of parcel that had been delivered, it was left in my dustbin for me to find! I did ask for some advise on how to fit anti rotational bag supports but none was forthcoming, it turned out pretty easy but I did not want to damage the trolley in the process.
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Posted 7 years ago
Excellent service and although a bit hidden, not too far from me.
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Posted 7 years ago
I had to contact PowerBug regarding my recent purchase of a trolley as there were no instructions on how to assemble it. I was told a memory stick was attached to the handle. There was no memory stick and anyway I wanted a paper booklet. I was then sent an email with an attachment so I could print it off. Why should I have to do this surely the company should do it ? The staff were helpful and the trolley arrived on time . It does not have a guarantee card.
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Posted 7 years ago
The equipment is well made the small lithium battery so far is fine very light and plenty of power only used a few times so time will tell only disappointment i have is that they sent me the wrong colour trolley
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Posted 7 years ago
Very helpful. Any problems dealt with quickly and efficiently. Items collected and returned swiftly
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Posted 7 years ago
I found it difficult to order online but telephone contact was helpful and efficient.
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Posted 7 years ago
Collection repair and return all prompt and efficiently on time.
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Posted 7 years ago
Very happy to get stuff from power bug in the future thank you
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Posted 7 years ago
I had a problem with my powerbug golf trolly, no power. After a call to powerbug they suggested it was probably the battery or charger. They arranged to collect them to test at a cost of £39.00. The battery and charger were fine. So after a chat with Christian at powerbug he decided to send me a part out which l had to fit myself, that wasn't a problem it only took ten minutes to complete, that solved the problem. Christian was very helpful. My only little gripe was l thought the £39.00 charge for a trolly still under warranty was a bit expensive, but all in all very good service.
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Posted 7 years ago
Helpful, well organised and very friendly staff.
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Posted 7 years ago
Lightweight, easy assembly, very easy to use on golf course. My playing partner was impressed. It appears easily maintained. Overall very pleased.
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Posted 7 years ago
Delighted with the buggy the only sound from it is the clubs rattling in the bag,the battery is well up for the job I'm not so certain how the connector block from battery to charger will hold up though it's fiddly and takes a bit of tugging to separate time will tell.my motocaddy dry series bag fits perfectly and is a doddle to fit on to trolley with absolutely no twisting out on the course.i would have no hesitation in recommending this product, my last trolley a golfstream lasted four days before breaking down to be replaced by another which lasted 7 months before developing a mind of its own and breaking down again it was sent back to factory and returned to me still broken that was mid December and I still can't get a refund as the Scottish dealer is on winter shutdown.time will tell if the build quality is as good as first impression implies I was going to go for a hillbilly but the distance control and the fact powerbug had the confidence to give a 3 year warranty on trolley and battery made my choice a no brainer.
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Posted 7 years ago
good product, its the 2nd time I have bought one, but the personal service side could improve
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Posted 7 years ago
PowerBug.co.uk is rated 4.7 based on 4,557 reviews