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PowerBug.co.uk Reviews

4.7 Rating 4,718 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,718 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Hans V
PowerBug Customer
“Unfortunately the adapter wasn't shipped with the cart or battery, but this was promptly shipped after a quick chat on the Powerbug website. Used the product a couple of rounds now and I am very happy with it.”
Helpful Report
Posted 11 years ago
Mick
PowerBug Customer
“First time user very easy process will use again.”
Helpful Report
Posted 11 years ago
Potten
PowerBug Customer
“Technical advice and online video excellent. Repacement motor arrived in 72 hrs. when I queried if it wasn't the motor at fault I was told it could be returned for a full refund. It was the motor”
Helpful Report
Posted 11 years ago
David
PowerBug Customer
“Apart from the wheels not being correctly aligned - the trolley steering to the left - the Powerbug itself appears to be a worthwhile contender. On the downside, The battery failed within eleven months whereas my old Powerkaddy battery lasted over two years.”
Helpful Report
Posted 11 years ago
DENIS
PowerBug Customer
“This is the third time that I have had to replace the control switch. Is there a fault with this part?”
Helpful Report
Posted 11 years ago
Kim
PowerBug Customer
“Easy to use website. Ordering simple. Good customer service. Speedy delivery. Excellent product.”
Helpful Report
Posted 11 years ago
Valerie
PowerBug Customer
“I was very pleased with the service I received when ordering a part for my golf trolley. It arrived within two days of my ordering it and was in use almost immediately. It came Saturday morning and was used by me in the afternoon of that day!”
Helpful Report
Posted 11 years ago
Knud
PowerBug Customer
“God og hurtig levering, men prisen lidt i overkanten også fragten”
Helpful Report
Posted 11 years ago
Simon
PowerBug Customer
“Good quality product, despatched as promised. needed to request partial replacement ( unable to unlock a bolt) by phone, which was done efficiently”
Helpful Report
Posted 11 years ago
Peter
PowerBug Customer
“prompt delivery and exactly as requested”
Helpful Report
Posted 11 years ago
David
PowerBug Customer
“When my power bug failed in mid round having fallen into two sections I thought all was lost and I would have to buy a new one. That Powerbug do a pickup and repair service was great news and I now have a repaired trolley. Along the way there were some minor hitches like I spent a morning visiting 5 supermarkets trying to get a cardboard box big enough to box the trolley which I had been told I must do. Only when I phoned Powerbug in desperation did they offer to send out a suitable box for a charge. The charge was reasonable and if the service had been offered on my initial contact much time and frustration could have been avoided. After the pickup the repair and return service went smoothly and well.”
Helpful Report
Posted 11 years ago
Charles
PowerBug Customer
“Replacement battery charger appears to have done the trick. Thanks.”
Helpful Report
Posted 11 years ago
George
PowerBug Customer
“Had it four weeks now. So far very good. Only complaint is the fixture doesn't take my golf umbrella. I have accumulated 5 golf umbrellas over the years and 4 will not fit in the fixture which is too small. I think other people must also have this problem and you need to increase the diameter of the hole.”
Helpful Report
Posted 11 years ago
David
PowerBug Customer
“Order despatched immediately and trolly is well built and quiet. Advertised free extras were not in the package as stated. They were received after contacting suppliers about ommission.”
Helpful Report
Posted 11 years ago
William
PowerBug Customer
“ARRIVED PROMPTLY AND WELL PACKED.”
Helpful Report
Posted 11 years ago
Stephen
PowerBug Customer
“Overall trolley appears to very good and quite robust, very similar to a Motocaddy and has performed very well in the limited use it's had. Was a bit disappointed with their customer service however. We bought the trolley when a carry bag and umbrella holder were included in the deal. The carry bag zip jammed and the toggle broke after only one use. They refused to replace it saying that the bag was 'free gift'. As it's a very minor issue I haven't pursued it but it demonstrates their lack of understanding of the consumer protection act and doesn't fill me with confidence if future issues arise.”
Helpful Report
Posted 11 years ago
Steve
PowerBug Customer
“Prompt and efficient service. Items were expensive compared with other manufacturers. Quality of goods quite good.”
Helpful Report
Posted 11 years ago
David
PowerBug Customer
“Web site showed battery inserts were free with the battery but the cost was included in the payment so a refund had to be made. The carriers UPS delivered a day late saying they "had left the parcel in the depot"!! These two points affected the overall rating.”
Helpful Report
Posted 11 years ago
Arwyn
PowerBug Customer
“Easy to order and delivery of goods on time as promised”
Helpful Report
Posted 11 years ago
John
PowerBug Customer
“Small quibble: no response to my email asking for holder that fits 'butter tub' size battery.”
Helpful Report
Posted 11 years ago
PowerBug.co.uk is rated 4.7 based on 4,718 reviews
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