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PowerBug.co.uk Reviews

4.7 Rating 4,549 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,549 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Compared to my previous, eight year old power bug, I find the NX to be a bit heavier and cumbersome, with no obvious place to grip the trolley when lifting in and out of my car boot. Without the ability to freewheel without the battery in place I find very awkward. I also find the speed controller to be fiddly to adjust and no real need for the extra "half speeds". On the positive side it seems well built and robust and as I play on a hilly course the DHC and parking brake are very usefull. I have only used the trolley twice so hopefully my experience will improve as I become more used to using it.
Helpful Report
Posted 7 months ago
I never received the product I have been robbed of over €150 Email sent to inquire a second time about delivery no response. AVOID - YOU WILL LOSE YOUR MONEY
Helpful Report
Posted 7 months ago
Hi Rosemary, We’re truly sorry to hear of your disappointment, but we want to say that we categorically deny any suggestion that we are “robbing” customers. Your EU order was dispatched promptly, and tracking details were provided. Unfortunately, EU customs appear to be experiencing delays at the moment, which is affecting clearance times. We have also sent several emails with updates — it’s possible these may have landed in your spam or promotions folder. We believe this may simply be a misunderstanding, as we work hard to maintain excellent customer service, as reflected in many of our reviews. We sincerely apologise that your order is taking longer than expected to arrive. While customs delays are beyond our control, we will continue to monitor your shipment and keep you updated.
Posted 7 months ago
So glad I went for the PowerBug. Easy to use and I love the speed settings, 4.5 is the perfect setting for me and powerbug was one of the only trolleys that had the half speed settings.
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Posted 7 months ago
I have had a power bug trolley for about twenty years now,I won't say it's never gone wrong but every time I've had a problem the power bug engineers have sorted it out very quickly and never charged what I would consider to be to much So thank you
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Posted 7 months ago
Considered buying a powerbug trolley for quite a while, reaiiy glad i did. I have only used it twice up to this point but have been really pleased. The transaction was smooth from the beginning. Trolley arrived after a few days well packed and easy to put together. Only used it it for 18 holes so far but battery is still in the green. It is my first electric trolley so i dont have anything to compare it with, but it seems reaaly sturdy and well made, longevity test will have to wait, but all good so far. Courier did leave it on the doorstep and said i had signed for it, which didnt happen. Luckily the wife was in and collected it safely.
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Posted 7 months ago
I had trouble with my front wheel on my powerbug golf trolley. Jim and Christian saved the day I now up and running again Thank you
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Posted 7 months ago
Excellent service and friendly
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Posted 7 months ago
Powerbug NX DHC. I used my Powerbug yesterday for the first time on a very hilly golf course and it was brilliant, so easy to unfold and fold back up, easy to store away as you can take the wheels off and turn them around, especially as I don’t have a big boot on my car, and the DHC (down hill control) was great. Over all service was fantastic too, ordered mine on the Thursday and have it delivered on Monday morning. Screen easy to read, battery had well over 50% left after I finished my round, parking brake worked great and the speed settings are perfect too, I was playing with someone that was using a Powercaddy and he wished he had the speed settings of the Powerbug. I would highly recommend. Price is good to and has a 3 year warranty.
PowerBug.co.uk 5 star review on 23rd September 2025
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Posted 7 months ago
Your service is always excellent but unfortunately I have the wrong part and will need to return it
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Posted 7 months ago
excellent products at very reasonable prices,always reliable with a great after sales team.
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Posted 7 months ago
Had a PowerBug trolley for many years. Very pleased with it and the support from PowerBug. Had spare parts and new battery. Always good delivery times.
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Posted 7 months ago
Used my trolley a few times now very happy with it and is easy to use.
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Posted 7 months ago
Excellent service. Missing nut replaced immediately without charge.
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Posted 7 months ago
purchased a replacement bottom bag holder and it fitted perfectly
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Posted 7 months ago
Excellent, lightwieght and easy to fold/unfold.
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Posted 8 months ago
Good service , unfortunate wait for delivery but that's due to high demand I suppose
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Posted 8 months ago
My item arrived quickly and was easy to replace making my trolley as good as new
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Posted 8 months ago
Swift delivery of replacement controller which turned out to be faulty. Immediately replaced it with very quick delivery and controller now working perfectly. Excellent service, helpful and efficient. A1 recommended.
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Posted 8 months ago
I still haven't received my order. I hope it wasn't lost before delivery.
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Posted 8 months ago
Had a motherboard issue after nearly three years of good service. Christian was as extremely helpful talking through all potential problems and then arranging repair under warranty. Fast pickup, repair and delivery with minimum fuss. Excellent!
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Posted 8 months ago
PowerBug.co.uk is rated 4.7 based on 4,549 reviews