Intermedical Homecare Reviews

4.76 Rating 177 Reviews
97 %
of reviewers recommend Intermedical Homecare
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Queries Resolved In
Under An Hour
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent

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Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
I ordered and paid for in full over £1000 for a develbis concerntrator 10l/min I paid by credit card and the payment was taken on 11/3/20 in full( confirmed by credit card company) Since then I have heard nothing either by email phone text or letter. I tried phoning 10 x but it “sorry to keep you waiting etc”on Monday AM I have sent an email I’m so worried I’ve been scammed
Helpful Report
Posted 1 year ago
Dear Dr Hawker, Thank you for your review. We will contact you shortly with an update on your order. My apologies for the slow response. As you can imagine with the coronavirus outbreak, we have seen a huge surge of orders and enquiries for oxygen concentrators. We are trying our best to work through every order and delivery enquiry as best as we can. Please be assured that you have not been scammed. We are a reputable respiratory company with over 23 years of trade. I'm sure you can appreciate this is an unprecedented situation that we are dealing with. Please bare with us and you will be contacted shortly with an update. Thank you for your patience and understanding. Intermedical Sales Team
Posted 1 year ago
Developed a fault first time used and had to be returned.
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for your feedback. As always, we do appreciate the time you've taken to write a review. Looking at your history, it appears you purchased a portable oxygen concentrator from us in October 2017. At the time of writing my response to your review (30th January), I understand your machine has just been reported as faulty and is currently undergoing inspection. First and foremost, we apologise that this has happened. Especially for such a new device to go wrong so quickly. As part of our quality procedures, we do thoroughly test the device before they are dispatched for use. The issue has been reported to the manufacturer. Again we apologise for the inconvenience. Intermedical Homecare Team
Posted 3 years ago
Intermedical Homecare is rated 4.76 based on 177 reviews