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Intermedical Homecare Reviews

4.8 Rating 325 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 325 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 20th August 2026
Charmain N
Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
“Professional and patient. Had the machine delivered and all is fine. Good job Intermedical.”
Helpful Report
Posted 8 years ago
“Excellent all round Shopping experience kept me informed of my order progress and so far the machine has been perfect, I will always come back to Intermedical for my oxygen concentrator requirements.”
Helpful Report
Posted 8 years ago
“It's portable and light to carry. Excellent.”
Helpful Report
Posted 8 years ago
“Very informative and helpful”
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Posted 8 years ago
“It is much easier for me with my breathing and enables me to get around better.”
Helpful Report
Posted 8 years ago
“Developed a fault first time used and had to be returned.”
Helpful Report
Posted 8 years ago
Dear Customer, Thank you for your feedback. As always, we do appreciate the time you've taken to write a review. Looking at your history, it appears you purchased a portable oxygen concentrator from us in October 2017. At the time of writing my response to your review (30th January), I understand your machine has just been reported as faulty and is currently undergoing inspection. First and foremost, we apologise that this has happened. Especially for such a new device to go wrong so quickly. As part of our quality procedures, we do thoroughly test the device before they are dispatched for use. The issue has been reported to the manufacturer. Again we apologise for the inconvenience. Intermedical Homecare Team
Posted 8 years ago
“Good service, willing to talk pricing, quick delivery and equipment seems well made and robust.”
Helpful Report
Posted 8 years ago
“Everyone I spoke to for advice or help were exceptionally helpful. I couldn't fault the service and delivery. I placed my order whilst abroad in Europe for delivery whilst travelling in the UK. Delivery was perfect as promised and made an otherwise difficult trip a great success.”
Helpful Report
Posted 10 years ago
“So far the concentrator has been fine. When I received it the external battery wasn't being recognised, I reported this and the next morning at 8.15 am a delivery man was at the door with a new one, whilst I thought the original should have been tested before the whole unit was despatched I was well pleased with the speed the replacement came. The symbol that shows when I breath in isn't very pronounced and is difficult to see, apart from that I am delighted with the unit.”
Helpful Report
Posted 10 years ago
“Very helpful and excellent service, would recommend.”
Helpful Report
Posted 10 years ago
“Pleased with level of service and attitude of staff”
Helpful Report
Posted 10 years ago
“I was very happy with the service I received. they were very helpful”
Helpful Report
Posted 10 years ago
“Very slow reply to my confirmation Email to confirm loan of an Equinox machine and I think for the purchase of an expensive medical machine ,a member of your staff should deliver and give an initial demonstration to the user.”
Helpful Report
Posted 11 years ago
“As it was a 25% off summer sale. I was under the impression that I would still get disabled allowance off, so I did not benefit from the sale, could you clarify t his for me please. Overall I am very happy with the extra bit of freedom I have to go out ,I found I was so out of condition I have to go slow and get used to it ,also the oxygen is making me feel better abit more stronger .i will get another battery and cannula in the near future, thanks very much.”
Helpful Report
Posted 11 years ago
“My contact at Intermedical was extremely helpful and accommodating and my concentrator arrived within 24 hours of placing my order. I had previously had a trial machine from you and again your service was good in that respect. I have to say however, that some problems have occurred with you courier service - UPS!! This is causing you some inconvenience because UPS couriers will not take the box containing you trial machine, out of the storage bunker outside my house where it has been awaiting collection for almost 2 weeks while I have been unavailable. If I were a UPS customer, I would consider their service to be somewhat disappointing!”
Helpful Report
Posted 11 years ago
“Excellent piece of equipment and very helpful reception staff however delivery and maintenance pickups have had problems. Initial delivery via UPS went to wrong address and delayed and on recent maintenance delivery and pickup swop UPS delivered OK but refused to pick up faulty machine declaring on tracking it was not ready for pickup. Incorrect !!!!”
Helpful Report
Posted 11 years ago
“The service I received was very good, the only problem we had, was the incorrect No on the address label, which we managed to reconcile.”
Helpful Report
Posted 11 years ago
“excellent service and personal attention, delivery was extremely quick and reliable yours faithfully B WHITTAM”
Helpful Report
Posted 11 years ago
“Good service, fast deliver, 5 star”
Helpful Report
Posted 11 years ago
“My dad wanted something he could take out side confidently. With so much to offer amy helped narrow things down to what best suited my dad. I did not experience any problems and delivery was quick. I recommend with 5 stars.”
Helpful Report
Posted 11 years ago
Intermedical Homecare is rated 4.8 based on 325 reviews