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Intermedical Homecare Reviews

4.8 Rating 292 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 292 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

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Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
As it was a 25% off summer sale. I was under the impression that I would still get disabled allowance off, so I did not benefit from the sale, could you clarify t his for me please. Overall I am very happy with the extra bit of freedom I have to go out ,I found I was so out of condition I have to go slow and get used to it ,also the oxygen is making me feel better abit more stronger .i will get another battery and cannula in the near future, thanks very much.
Helpful Report
Posted 9 years ago
My contact at Intermedical was extremely helpful and accommodating and my concentrator arrived within 24 hours of placing my order. I had previously had a trial machine from you and again your service was good in that respect. I have to say however, that some problems have occurred with you courier service - UPS!! This is causing you some inconvenience because UPS couriers will not take the box containing you trial machine, out of the storage bunker outside my house where it has been awaiting collection for almost 2 weeks while I have been unavailable. If I were a UPS customer, I would consider their service to be somewhat disappointing!
Helpful Report
Posted 9 years ago
Excellent piece of equipment and very helpful reception staff however delivery and maintenance pickups have had problems. Initial delivery via UPS went to wrong address and delayed and on recent maintenance delivery and pickup swop UPS delivered OK but refused to pick up faulty machine declaring on tracking it was not ready for pickup. Incorrect !!!!
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Posted 9 years ago
The service I received was very good, the only problem we had, was the incorrect No on the address label, which we managed to reconcile.
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Posted 9 years ago
excellent service and personal attention, delivery was extremely quick and reliable yours faithfully B WHITTAM
Helpful Report
Posted 9 years ago
Good service, fast deliver, 5 star
Helpful Report
Posted 10 years ago
My dad wanted something he could take out side confidently. With so much to offer amy helped narrow things down to what best suited my dad. I did not experience any problems and delivery was quick. I recommend with 5 stars.
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Posted 10 years ago
Fast service and had all the answer I required. Thank you
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Posted 10 years ago
Prompt call backs and fast delivery. 5 star service
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Posted 10 years ago
The Eclipse is really easy to use. My wife has been able to get out a lot more since we purchased the machine.
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Posted 10 years ago
Very easy ordering process, happy with product recieved, Friendly helpful staff highly recommend.
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Posted 10 years ago
Amy was extremely helpful when assisting me through the whole process of enquiring, buying and shipping my Freestyle concentrator to France. I would strongly recommend Intermedical and the service that they have provided.
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Posted 10 years ago
Would like to say a huge thank you to Jenny for all her help when purchasing my Inogen One G3, at the time of ordering I was new to Oxygen and it was very reassuring to talk to somebody who had great understanding and care for my situation.
Helpful Report
Posted 10 years ago
Excellent service- Ordered my Airsep Focus at lunchtime on Thursday by Friday afternoon I was finally able to get out of the house, Very professional approach and genuine advice.
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Posted 10 years ago
I wouldn't normally right such a big review but I would like to say a big thank you to your team - You helped my husband and I enjoy our holiday in tenerife despite the upset of learning of my husbands condition a few weeks before going. The cylinders were hideous. The airsp freestyle that we purchased from you is perfect and helped us go on our trip abroad without a fuss. The reason i rate you 5 stars is because of the effort you went through to ensure that the generator was right for my husband and even spoke to the airline for us to make sure we got on with it. Excellent service thank you so much! Mrs Clark
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Posted 10 years ago
Very good service, attention to the detail of my needs, and fast delivery.
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Posted 10 years ago
Staff are very helpful. Aaron deserves a gold star as we live in Cyprus, & whenever we require a loan machine whilst we are in the U.K. for our machine to be repaired/serviced he is very helpful, he is also very helpful when we need advice. Andrew & Yvonne Hamblyn
Helpful Report
Posted 10 years ago
I found the office staff very helpful and the sales negotiator - Jenny extremely knowledgeable and understanding of my requirements this made all the difference when it came to deciding to purchase your product. The item was packaged well and instructions were very comprehensive. I would definitely buy from this company again.
Helpful Report
Posted 10 years ago
I am very pleased with the service I received from the initial telephone conversation before purchase to the delivery and function of the machine. It has given me a lot more freedom to travel.
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Posted 10 years ago
I was very impressed with your sales advisor and with the Generator when it eventually arrived, unfortunately the courier tried to deliver to my neighbours home and as they were both at work he could not get a response. I contacted the couriers head office and explained the situation they resolved to contact the driver and get him to return to my address ASAP, as time wore on I contacted the head office again only to find the driver had returned to his depot and the machine was marked for the next day delivery !. I was amazed when around 7.00pm the generator turned up the driver delivering it in his own time, they really did go the extra mile to make your customer a very happy bunny. I use the generator almost every day for 10 maybe 15 minutes it is very reliable and very effective in improving my breathing and lowering my stress level.
Helpful Report
Posted 10 years ago
Intermedical Homecare is rated 4.8 based on 292 reviews