Login
Start Free Trial Are you a business? Click Here

Intermedical Homecare Reviews

4.8 Rating 309 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
Jenny was very good on the phone and gave us some great advice. Purchased InogenG4 january 2018.
Helpful Report
Posted 8 years ago
Good price. Speedy service
Helpful Report
Posted 8 years ago
My wife is very pleased with the oxygen machine. Thank you for your help.
Helpful Report
Posted 8 years ago
Searching the internet and found your company. Good price and with good warranty on the machine we bought.
Helpful Report
Posted 8 years ago
Professional and patient. Had the machine delivered and all is fine. Good job Intermedical.
Helpful Report
Posted 8 years ago
Excellent all round Shopping experience kept me informed of my order progress and so far the machine has been perfect, I will always come back to Intermedical for my oxygen concentrator requirements.
Helpful Report
Posted 8 years ago
It's portable and light to carry. Excellent.
Helpful Report
Posted 8 years ago
Very informative and helpful
Helpful Report
Posted 8 years ago
It is much easier for me with my breathing and enables me to get around better.
Helpful Report
Posted 8 years ago
Developed a fault first time used and had to be returned.
Helpful Report
Posted 8 years ago
Dear Customer, Thank you for your feedback. As always, we do appreciate the time you've taken to write a review. Looking at your history, it appears you purchased a portable oxygen concentrator from us in October 2017. At the time of writing my response to your review (30th January), I understand your machine has just been reported as faulty and is currently undergoing inspection. First and foremost, we apologise that this has happened. Especially for such a new device to go wrong so quickly. As part of our quality procedures, we do thoroughly test the device before they are dispatched for use. The issue has been reported to the manufacturer. Again we apologise for the inconvenience. Intermedical Homecare Team
Posted 8 years ago
Good service, willing to talk pricing, quick delivery and equipment seems well made and robust.
Helpful Report
Posted 8 years ago
Everyone I spoke to for advice or help were exceptionally helpful. I couldn't fault the service and delivery. I placed my order whilst abroad in Europe for delivery whilst travelling in the UK. Delivery was perfect as promised and made an otherwise difficult trip a great success.
Helpful Report
Posted 10 years ago
So far the concentrator has been fine. When I received it the external battery wasn't being recognised, I reported this and the next morning at 8.15 am a delivery man was at the door with a new one, whilst I thought the original should have been tested before the whole unit was despatched I was well pleased with the speed the replacement came. The symbol that shows when I breath in isn't very pronounced and is difficult to see, apart from that I am delighted with the unit.
Helpful Report
Posted 10 years ago
Very helpful and excellent service, would recommend.
Helpful Report
Posted 10 years ago
Pleased with level of service and attitude of staff
Helpful Report
Posted 10 years ago
I was very happy with the service I received. they were very helpful
Helpful Report
Posted 10 years ago
Very slow reply to my confirmation Email to confirm loan of an Equinox machine and I think for the purchase of an expensive medical machine ,a member of your staff should deliver and give an initial demonstration to the user.
Helpful Report
Posted 10 years ago
As it was a 25% off summer sale. I was under the impression that I would still get disabled allowance off, so I did not benefit from the sale, could you clarify t his for me please. Overall I am very happy with the extra bit of freedom I have to go out ,I found I was so out of condition I have to go slow and get used to it ,also the oxygen is making me feel better abit more stronger .i will get another battery and cannula in the near future, thanks very much.
Helpful Report
Posted 10 years ago
My contact at Intermedical was extremely helpful and accommodating and my concentrator arrived within 24 hours of placing my order. I had previously had a trial machine from you and again your service was good in that respect. I have to say however, that some problems have occurred with you courier service - UPS!! This is causing you some inconvenience because UPS couriers will not take the box containing you trial machine, out of the storage bunker outside my house where it has been awaiting collection for almost 2 weeks while I have been unavailable. If I were a UPS customer, I would consider their service to be somewhat disappointing!
Helpful Report
Posted 10 years ago
Excellent piece of equipment and very helpful reception staff however delivery and maintenance pickups have had problems. Initial delivery via UPS went to wrong address and delayed and on recent maintenance delivery and pickup swop UPS delivered OK but refused to pick up faulty machine declaring on tracking it was not ready for pickup. Incorrect !!!!
Helpful Report
Posted 10 years ago
Intermedical Homecare is rated 4.8 based on 309 reviews