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Pooky Reviews

4.9 Rating 31,214 Reviews
98 %
of reviewers recommend Pooky
4.9
Based on 31,214 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Excellent company to deal with. Will be buying lots more. Very happy
Read Pooky Reviews
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Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

I purchased a Spindle rechargeable lamp in Aged Brass with a beautiful card shade edged in gold. We love it! It is so elegant and timeless and just looks stunning wherever I place it.
Helpful Report
Posted 1 year ago
Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know! Best wishes, Becci
Posted 1 year ago
Love the lamps and shades, they are class
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Posted 1 year ago
We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Becci
Posted 1 year ago
Great quality lamps and shades, always really well packaged and very fast dispatch
Pooky 5 star review on 3rd February 2025
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Posted 1 year ago
Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Becci
Posted 1 year ago
I Love pooky I have two restaurants in the Caribbean. I have bought the outside lighting and now I’m using the rechargeable table lamps
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Posted 1 year ago
We’re so grateful for your support and kind words. It’s brilliant to hear you enjoyed your experience, and we hope to see you again soon! Best wishes, Becci
Posted 1 year ago
I bought 2 lamps online from Pooky one was gorgeous but sadly too big for the space. I returned it with ease and received my money back quickly and bought another that I LOVE. Thank you Pooky
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Posted 1 year ago
Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Becci
Posted 1 year ago
Good web site, great product. I'm delighted with the re chargeable light I bought recently for my dressing room. Looks perfect in a corner with no power point.
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Posted 1 year ago
We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Becci
Posted 1 year ago
I love my little lamps. I bought them specifically for my kitchen, and they are perfect. Initially, I wasn’t so sure, as they weren’t bright enough, but of course, I had them on the lowest setting as they are dimmable! I thoroughly recommend these lamps. If others are the same, then I will be buying more. Being rechargeable they’re perfect for everywhere. Thank you.
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Posted 1 year ago
Efficient ordering process. Beautiful table lights excellent quality. Highly recommend.
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Posted 1 year ago
i love the lights that i have bought from Pooky. They look beautiful in my home. I highly recommend the company. Customer service is excellent and when i have had to return a light, the return process has been very easy.
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Posted 1 year ago
Purchased rattan woven table lamp, after seeing it beautifully displayed in a local shop. It wasn’t for sale! This was my first introduction to then searching Pooky online. So delighted with my Pooky lamp that I ordered another two phileas lamps, antique brass finish. All rechargeable! Thanks to Kirsty and the staff at Pooky for helping me source the discontinued empire paisley pattern shade to match. Lamps are high quality, look great and exceptional service from Pooky.
Pooky 5 star review on 31st January 2025
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Posted 1 year ago
Love my recargable cordless lamps, one in the kitchen and three in our upstairs workshop. They are great quality and easy to charge and use.
Pooky 5 star review on 31st January 2025 Pooky 5 star review on 31st January 2025 Pooky 5 star review on 31st January 2025 Pooky 5 star review on 31st January 2025 Pooky 5 star review on 31st January 2025
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Posted 1 year ago
The lampshade arrived very quickly. I loved it the minute I took it out of the box. Had to ask an electrician to assemble it though. It’s just what I wanted and love the story of its production. A slightly larger one would be great too.
Pooky 5 star review on 31st January 2025
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Posted 1 year ago
Excellent quality lighting & excellent service. Woudnt hesitate to recommend them.
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Posted 1 year ago
Quick delivery, always pleased with my purchases from Pooky. They add a special touch to my home
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Posted 1 year ago
I have now bought several lamps from Pooky. They are constantly innovating and the products are always well-designed and excellent value. Delivery is almost instant, and on the odd occasion when I’ve had a product issue or had to return something, their customer service is faultless
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Posted 1 year ago
Perfect, just like the picture online, beautifully made.
Pooky 5 star review on 29th January 2025
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Posted 1 year ago
Love my new lampshade for my rechargeable lamp. It’s solid and stylish. It came quickly and was well packaged. Very happy.
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Posted 1 year ago
I had knocked over my bedside lamp and needed advice on what to do with this. The person I spoke to was very helpful and sent me the placstic inner ring so I could mend the shade. The base unfornuately I was not abel to repair so I ordered a new base which arrived very quickly.
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Posted 1 year ago
My most recent order from Pooky was two small amber Aurora rechargeable lamps. Perfect for end tables and other places where you want to avoid a trailing cord. They are pretty and cast a lovely glow in the family room. Disappointed at the same time that I could not get any samples for paper/ card lampshades, although they are available for fabric shades. Pooky should sort this out with its suppliers. Colour is usually important to a customer and photographs on a laptop are frequently quite misleading when it comes to colour. I realise you can return an item, but I do not want the hassle of ordering shades only to find the colour isn’t right and having to box up and return such bulky items. I would prefer to get the order right in the first place.
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Posted 1 year ago
Pooky produce lovely lamps and shades...truly hard to find till I found Pooky. Transforamtive to my Home
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Posted 1 year ago
Pooky is rated 4.9 based on 31,214 reviews