Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,270 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Pooky for advice and they were very helpful and friendly. I’ve since purchased a lamp and additional silk lampshade for an existing lamp that I have and they are stunning, I am very happy with my purchases and would recommend to anyone!”

Helpful Report

Posted 2 years ago

Hi Lydia, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“A great selection of quality light fitting's and fast delivery even though it was over Christmas”

Pooky 5 star review on 28th December 2023

Helpful Report

Posted 2 years ago

Hi Neil, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Fits the shade not the fitting might be idea to add measurements”

Helpful Report

Posted 2 years ago

Hi James, Thank you for your time and for expressing your feedback - I am so sorry to hear that this has happened and of course one of our team would be more than happy to look into this for you. If you email us at Hello@Pooky.com, we can resolve this for you efficiently. Please accept my deepest apologies for the innocence this has caused you. Best wishes, Mara

Posted 2 years ago

“Really fast service and great quality products”

Helpful Report

Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Great selection of lights and arrive quickly. They are what they look like online and good quality.”

Helpful Report

Posted 2 years ago

Hi Lewis, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“A pair of very handsome wall brackets with delightful silk shades, just the thing you need for your Edwardian library. Excellent product and service!”

Helpful Report

Posted 2 years ago

Hi Nicki, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“beautiful lamp - really stylish”

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Posted 2 years ago

Hi there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Always good customer service. When I buy from Pooky I know if there is any issue, no matter how small, they will listen and put things right”

Helpful Report

Posted 2 years ago

Hi Lesley, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“The lampshades are stylish, great quality and a beautiful colour.”

Pooky 5 star review on 27th December 2023

Helpful Report

Posted 2 years ago

Hi Christine, Thank you for sharing your image with us, the lampshades look perfectly at home in your beautiful room! We are so glad you are pleased with them! Best wishes, Chloe

Posted 2 years ago

“Such a lovely product and it arrived super quickly!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Ordered a lamp for my daughter just before Christmas and it arrived the very next day. Excellent product and very good service.”

Helpful Report

Posted 2 years ago

Hi Patricia, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“The quality of my lampshades are perfect and I love the modern and colourful designs that are available. I can’t find another company that does what Pooky does, nor would I want to. Thank you! I should also mentioned shipping was so fast!”

Helpful Report

Posted 2 years ago

Hi Fleur, Thanks for letting us know that you are pleased with your Pooky purchase- I'm sure these have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“Always high quality and very good value. Great experiences with their customer service team. M) orders have always been dispatched and delivered very quickly.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase and the service received. we are pleased that you are pleased! Best wishes, Chloe S

Posted 2 years ago

“Speedy delivery and fabulous product”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for letting us know so graciously that you are happy with your Pooky purchase and the service you received. Best wishes, Chloe S

Posted 2 years ago

“Lovely shade. Good quality, lovely colours and very cosy.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Chloe S

Posted 2 years ago

“I made a mistake re bayonet bulb which I wanted. Great customer service . Proper bulb came , extremely well packed and just perfect . First class company”

Helpful Report

Posted 2 years ago

Hi Nancy, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Chloe S

Posted 2 years ago

“Bought a rechargeable lamp as a present, arrived quickly and looks great!”

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Posted 2 years ago

Hi Ellie, Thank you for your review. We are so glad to hear you were happy with the service provided. Best wishes, Chloe S

Posted 2 years ago

“Good service”

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Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“We have recently renovated our home and purchased wall lights for our kitchen, utility and toilet. I’m completely blown away by the quality of design and craftsmanship. The lights have elevated our new living spaces.”

Helpful Report

Posted 2 years ago

Hi Renee, Thank you for letting us know you are happy with your new purchase, I am sure they have made a great addition to your home. We hope you enjoy them! Best wishes, Chloe S

Posted 2 years ago

“A stunning mirror, beautiful! The colour is stunning, soooo pleased!”

Helpful Report

Posted 2 years ago

Hi Fiona, Thank you so much for your review. We are so pleased to know you love your new mirror! Best wishes, Chloe S

Posted 2 years ago

Pooky is rated 4.9 based on 31,270 reviews