Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,442 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 4 brass elbow wall lights and empire shades. They have transformed the room. Excellent match to existing brass fittings to our windows. Thank you!”

Helpful Report

Posted 2 years ago

HI there David, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Em

Posted 2 years ago

“Beautiful light, great price and great delivery service. I'd definitely be browsing your website again, thank you.”

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Posted 2 years ago

Hi there Jane, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes , Em

Posted 2 years ago

“Timeless! I’m thrilled with the pendant, It’s very simple but elegant. The brass fittings and cord adds slight Edwardian vibe to it.”

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Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 2 years ago

“Beautiful lampshade, amazing quality for the price. Really please with my purchase. Delivery was spot on really quick and customer service was excellent”

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Posted 2 years ago

Hi there Emma, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Love my lampshade! Even better than the photo! Prompt delivery and well packed, so arrived in perfect condition.”

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Posted 2 years ago

Hi there Jeanette, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Such beautiful, distinctive shades. I'm gradually buying them for the whole House.”

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Posted 2 years ago

Hi there Janice, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Em

Posted 2 years ago

“Excellent lamp and shade . Easy website to follow and brilliant service Many thanks”

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Posted 2 years ago

Hi there Michael, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Speedy delivery and great products”

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Posted 2 years ago

Hi there Chris, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Short and sweet. Classy and distinctive- no need to say anymore”

Helpful Report

Posted 2 years ago

Hi there Carol, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 2 years ago

“Lovely items, thank you”

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Posted 2 years ago

Hi there Lisa, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 2 years ago

“Ordering and service was perfect.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely lampshade, well made especially for the price! Arrived quickly and with good comms”

Helpful Report

Posted 2 years ago

Hi there Millie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Absolutely lovely selection of unusual and different lamp bases and shades Speedy delivery. Excellent packaging”

Helpful Report

Posted 2 years ago

Hi Margaret, Thanks for letting us know that you are pleased with your Pooky purchase- The contrast colour in the inside of the shade is a funky and unique touch! We are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Wonderful lamp shades! Beautiful collection! Every day I look at the new lampshade and feel happy !”

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Posted 2 years ago

Hi Carol, Thanks for letting us know that you are pleased with your Pooky purchase - We are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Very happy with my perches”

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Posted 2 years ago

Hi Margaret, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Love my little light. Very chic, quality and can take it to where I want it. Definately a favourite!”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Really unusual and stylish lampshades -we chose a marbled one for an old wooden standard lamp. It has given it a bit of a much-needed facelift.”

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Posted 2 years ago

Hi Natalya, I am so happy that you love your new purchase. It is such a great way to spruce up your home in a minimal way. Thank you for leaving such a lovely review. Best wishes, Mara

Posted 2 years ago

“My lampshade is beautiful.”

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Posted 2 years ago

Hi there, Thank you so much for taking the time to leave such a wonderful review. We are overjoyed you love your new purchase and hope to see you again in the future! Best wishes, Mara

Posted 2 years ago

“My favourite lighting company! Used multiple times and always brilliant quality and a relatively good price. Thank you for making my house look much better!”

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Posted 2 years ago

Hi there, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“The whole process of buying from Pooky, from choosing a lamp shade from the website to Its delivery was just a pleasure. My lamp shade turned up very quickly, safely wrapped and the communication was brilliant. I will be using them again and my lamp shade is exquisite! Well done Pooky!”

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Posted 2 years ago

Hi Jennie, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,442 reviews