Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,252 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous shade and fast delivery”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Chloe S

Posted 2 years ago

“Exceptional products and fast delivery! Thank you!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Chloe S

Posted 2 years ago

“Very pleased with my lampshade and arrived beautifully packed in a couple of days of ordering”

Helpful Report

Posted 2 years ago

Hi Bridget, Thank you for letting us know you are happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Chloe S

Posted 2 years ago

“I found the process, from ordering to delivery, easy and seamless. The website was straightforward to use with simple tabs that took me just where I wanted to be. Delivery was within a few days and I was kept informed all the way. The lightheaded that I purchased were exactly as expected from Pooky, beautiful and great quality. No hesitation in recommending this company to anyone who wants good quality products.”

Helpful Report

Posted 2 years ago

Hi Nigel, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! We are so glad to hear you are pleased with your Pooky purchase! Best wishes, Chloe S

Posted 2 years ago

“Pooky lamps and shades are fantastic. The designs and colours mean that they can transform a room and the quality is consistently high. Highly recommended.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Chloe S

Posted 2 years ago

“Quality, stylish lampshades. Easy to order and return.”

Helpful Report

Posted 2 years ago

Hi Gary, Delighted to hear you were happy with the service provided and the quality of our products. Thank you for taking the time to leave your lovely review! Best wishes, Chloe S

Posted 2 years ago

“Excellent service and very speedy deoivery”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to leave this lovely review. We are so pleased you were happy with the service you received. Best wishes, Chloe S

Posted 2 years ago

“Love the shade just whati was looking for. Well made quick delivery. Thanks”

Helpful Report

Posted 2 years ago

Hi Sally, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to now have you as a loyal Pooky customer! Best wishes, Chloe S

Posted 2 years ago

“Really beautiful pieces - I want them all! Easy to navigate website and fast delivery. Pooky is fast becoming my favourite website.”

Helpful Report

Posted 2 years ago

Hi Maria, Thank you so much for your review! We are so pleased you are pleased and love our Pooky products. Best wishes, Chloe S

Posted 2 years ago

“Great lamp and service! We’re very pleased.”

Helpful Report

Posted 2 years ago

Hi Hattie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe S

Posted 2 years ago

“Great products and customer service as always”

Helpful Report

Posted 2 years ago

Hi Naomi, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Chloe S

Posted 2 years ago

“Beautiful lighting and brilliant service”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for letting us know you are happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Chloe S

Posted 2 years ago

“Great company and easy to use website.”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Chloe S

Posted 2 years ago

“I am very pleased with my two lampshades, they are beautifully made and give my bedroom a lovely pop of colour. I shall in all probability order another one very soon. I ordered over the Christmas holiday, so I did not expect a quick delivery, however they arrived faster than expected. Excellent product and excellent service.”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Chloe S

Posted 2 years ago

“Brilliant service and delivery. Love my new shades! Such great quality.”

Helpful Report

Posted 2 years ago

Hi Louise, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“Very well made lampshade in beautiful colours, really thrilled with my purchase”

Helpful Report

Posted 2 years ago

Hi there Gemma, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Excellent customer service with great communication. The light fittings are elegant while also modern.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“This is the third Pooky lamp I have purchased, i can’t get enough! The quality is always fantastic, the designs unique and all you need is one to completely transform your space!”

Helpful Report

Posted 2 years ago

Hi there Alice, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Lovely lamp. V well made. Looks great. Great colour. Fast delivery. Well packaged.”

Helpful Report

Posted 2 years ago

Hi there Matt, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely quality lampshades. Speedy well packaged delivery.”

Helpful Report

Posted 2 years ago

Hi there Claire, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,252 reviews