Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,249 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, super speedy delivery, amazing quality!”

Helpful Report

Posted 2 years ago

Hi there Laura, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I just love this Company! So many choices on the website to suit all tastes and situations. I have bought several items from them over the years and have never been disappointed. The descriptions have been accurate on all occasions.”

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Posted 2 years ago

Hi there Sarah, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“I ordered this lamp to replace one I had bought last year when sadly it flew off the windowsill in Gale Henk...I was so pleased it was still in stock as I love it! It arrived quickly..and is now back in situ! Thank you! I love Pooky products...especially the rechargable lamps...which are great for the corners where no power points and outside on tables in the summer....and the shades are all beautiful...”

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Posted 2 years ago

“Fab products .. love the patterns and quality of material.”

Helpful Report

Posted 2 years ago

Hi there, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Excellent service and quick delivery despite being just after Christmas. Thank you!”

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Posted 2 years ago

Hi there Emily, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“My Pooky brass table lamp is so sophisticated and stylish. It looks really expensive at an affordable price. It is so well made. So convenient to place anywhere even in the middle of a dining table.”

Helpful Report

Posted 2 years ago

HI there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Beautiful shades with excellent ordering and delivery. Quick and easy. Item very well packed.”

Helpful Report

Posted 2 years ago

Hi there Ginny, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Super speedy delivery and amazing products. The lamp shades are beautiful and the rechargeable lamp is fab, so handy for a spot in my hallway where I don’t have a socket.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Speedy service for my 2 orders which I have been really pleased with.An excellent choice of lamp bases and shades at reasonable prices.Very satisfied.”

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Posted 2 years ago

Hi there Cecilia, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Recently purchased my new pendant from pooky it arrived quickly and was great quality cant wait to get my dining room decorated so i can hang it up. This was second purchase from pooky and im already planning my third .”

Helpful Report

Posted 2 years ago

Hi there Emma, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“I love these lampshades. These are the second pair I have bought. So pretty and well made. The fact that they were in the sale too made them irresistible! Swift delivery too.”

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Posted 2 years ago

Hi there Julia. Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovely outside light, great colour and looks more expensive than it was!”

Helpful Report

Posted 2 years ago

Hi there Marie, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

“Did not look like the colour on picture”

Helpful Report

Posted 2 years ago

Hi there Belinda, Thank you for your feedback but sorry to hear the lamp wasn't what you had expected. We do our very best to portray our products as accurately as possible with multiple images and descriptions on our website but of course, we cannot control how these images are seen on different screens. However, due to screen resolutions differing on each person's computer, it can sometimes look different so I am sorry if that was the case in this instance. We will certainly review the photography to ensure we are showing these as accurately as we possibly can. If you would prefer to return this, then please do get in touch with our Sales Team on hello@pooky.com, and we can help to arrange this for you. Best wishes, Em

Posted 2 years ago

“I am so happy with my Pooky lampshades, they are beautifully made, they enhance the room. Excellent quality.”

Helpful Report

Posted 2 years ago

Hi there Susan, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I just received my first couple of Pooky orders and really love my glass hanging shades with brass fittings and the two lampshades I also bought. They are going to brighten up my house on a table lamp and a standard lamp supplying more personality style and colour.”

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Posted 2 years ago

HI there Sue, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Beautiful lights and quick shipping”

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Posted 2 years ago

Hi Jessica, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“My first purchase from Pooky was a very positive one. The website's very informative and I liked the option of seeing how the lamp looked with a variety of shades. I bought a lamp in the sale, at a very good price. After ordering I was kept well informed about the status of my order, and delivery was by courier within a few days.”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“Excellent customer service and beautiful light fittings. I have ordered four different lights with Pooky and have been delighted with all of them!”

Helpful Report

Posted 2 years ago

Hi Laura, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Lovely! Large is very large! The very slight niggle is can see the ceramic seam”

Helpful Report

Posted 2 years ago

Hi Joanna, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“I’ve ordered lamps and lampshades from Pooky a number of times now and found the delivery to be fast and easy! The products are stunning!! The unique designs and quality of the products are unmatched. The price point is good considering how lovely the designs are and how nice the quality is. I now only buy my lighting from pooky. Super happy!”

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Posted 2 years ago

Hi Liz, Thank you for taking the time to write this lovely review. We are so happy that you are happy with the service and range of products we have. Best wishes, Chloe S

Posted 2 years ago

Pooky is rated 4.9 based on 31,249 reviews