Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,436 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A friend referred me to Pooky and I’m glad she did. Such a variety of lovely lamps and shades for the house. Brilliant service and fast delivery. Thank you Pooky”

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Posted 2 years ago

Hi Carol, Thank you for leaving such an impeccable review, we are blown away by your feedback. So happy you had a wonderful experience and love your new purchases. Best wishes, Mara

Posted 2 years ago

“great look brushed brass sockets and light switches, and able to fit to fairly high standard into our less than perfectly flat walls. This is our second batch and i was concerned that the finger plates would scratch over times but this isn't the case.”

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Posted 2 years ago

Hi Tim, Thank you for leaving such a wonderful review and thrilled you love your new Pooky purchases as much as we do. We hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“Super quick delivery”

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Posted 2 years ago

Hi Lana, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“A truely gorgeous and handy lamp to place anywhere I would like with it being a Rechargeable light. I am already thinking of purchasing a few more!”

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Posted 2 years ago

Hi Lisa, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“I recently bought 6 up and down lighters for the outside of my home. Not only are they stylish but they also had a discount and so really great value. I can’t wait for my builder to install them and see them glow.”

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Posted 2 years ago

Hi Alice, Thank you for letting us know you're happy with your new purchase I am sure they will make a great addition to your home. Best wishes, Mara

Posted 2 years ago

“All my lighting is from Pooky. It’s expensive getting delivery and VAT to Ireland, but it’s so worth it. I adore all my table lamps, shades, chandeliers, wall lights etc. They are a touch of luxury and quality.”

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Posted 2 years ago

Hi Audrey, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Great service and products”

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Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Such a great website with a huge array of modern, fun and colourful designs.”

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Posted 2 years ago

Hi Dianna, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“As ever Pooky delivers. Pretty lampshades for our hotel arrived on time and on sale. What more could one ask!! Fiona Shelburne Bowood Hotel Wiltshire.”

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Posted 2 years ago

Hi Fiona, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Fab from start to finish. Ordered 4 items that al came in good time. Thats how you do good business!”

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Posted 2 years ago

Hi there Benedict, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Lovely table lamp. Arrived promptly and well packaged.”

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Posted 2 years ago

Hi there Charlotte, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Fantastic quality; fantastic efficiency and fantastic customer care.”

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Posted 2 years ago

Hi there Thomas, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Super fast delivery. Extremely efficient service. Quality of product is top class. I will certainly be purchasing more items.”

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Posted 2 years ago

Hi Catherine, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Good delivery time, well packaged, lamp looks great, has good power and battery lasts a fairly long time.”

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Posted 2 years ago

Hi there Tom, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Beautiful table lamp - stunning colours and really adds something extra to the room.”

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Posted 2 years ago

Hi there Sarah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“beautiful products and customer service second to none. excellent choice of colours and shapes with clear, helpful guidelines.”

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Posted 2 years ago

Hi Katherine, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Lovely selection of lampshades. The website was easy to navigate around and narrow down the options as it had colour and size options. Also the website showed all shadesizes/types with the same design. The lampshades arrived in good condition when they were supposed to and I am delighted with them.”

Helpful Report

Posted 2 years ago

HI there Anna, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 2 years ago

“Great website with lots of choice and good explanation of products!”

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Posted 2 years ago

Hi Giulia, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

Hi there, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 2 years ago

“An excellent company giving an excellent delivery service on their beautiful products. I’ve only recently discovered them and am delighted with the various lamps and shades I’ve purchased to add to, or replace, those in my home. Patricia”

Helpful Report

Posted 2 years ago

Hi there Patricia, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Wonderful quality products and easy international transaction to the EU.”

Helpful Report

Posted 2 years ago

Hi Anna, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,436 reviews