Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,452 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5919

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and choice of lamps. Love the designs and products always arrive promptly and well packged without damage. Would recommend. Worth the price point.”

Helpful Report

Posted 2 years ago

Hi Alice, We are thrilled you love your new Pooky purchase and hope to see you again soon. Thank you for taking the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Delivered within 2 days - beautifully made.”

Pooky 5 star review on 23rd January 2024

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- The contrast colour in the inside of the shade is a funky and unique touch! We are pleased that you are pleased Best wishes, Mara

Posted 2 years ago

“Absolutely love my new shades. They arrived perfectly packaged, and I couldn't wait to open! Amazing how a new shade can transform an old lamp base, and lift a room!”

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Posted 2 years ago

Hi Susan, Thank you for taking the time to leave such a wonderful review. So glad to hear your thoughts and love the products as much as we do. Best wishes, Mara

Posted 2 years ago

“I love our lamp, it’s beautiful condition.”

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Posted 2 years ago

Hi Lucy, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“As always great quality products and speedy delivery.”

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Posted 2 years ago

Hi David, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“I am absolutely delighted with both my new lampshade and the service I received from Pooky. I ordered the St Clements egg and spoon empire shade and it arrived, well packed, within a couple of days. It is beautiful and exceeded all my expectations.”

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Posted 2 years ago

Hi Kim, Thank you for leaving such an impeccable review, we are blown away by your feedback and so happy you had a wonderful experience and love your new purchases. Best wishes, Mara

Posted 2 years ago

“Beautiful lampshades. Excellent service. I am looking already to purchase another”

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Posted 2 years ago

Hi Karen, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“The hardest part was choosing which colour and design I wanted as the options were so good! Super quick delivery, with clear and helpful instructions. Every piece we have bought has been beautifully designed and always gets compliments from visitors.”

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Posted 2 years ago

Hi Bryony, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience and with your purchases. Best wishes, Mara

Posted 2 years ago

“Such efficient & speedy service. Items beautifully packaged.”

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Posted 2 years ago

Hi Eunice, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Fabulous choice of lamps and shades to suit every room and every requirement. Delivery is super speedy and well packaged. I’m delighted with my choice again.”

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Posted 2 years ago

Hi Jan, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Love my rechargeable lights - well worth the money. Bring a whole new lease of life to a dark dining area. Use them allllllll the time.”

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Posted 2 years ago

Hi Emilie, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“Both my lampshade and lamp base look lovely in my yoga room! The lamp had a slight hiccup but arrived on the second attempt. I’m still happy to give it 5 stars as your customer services responded brilliantly. Very grateful. Great quality and very happy customer. Thanks.”

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Posted 2 years ago

Hi Amanda, Thank you for sending through this image - what a stunning pairing. We are overjoyed you love your new Pooky purchase and hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“I have used Pooky extensively during my (slow!) house renovation. The lights and shades have always been great and when there has been an issue they have sorted it out without hesitation. Would definitely recommend.”

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Posted 2 years ago

Hi Clare, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“My lampshades arrived on time, beautiful turquoise colour, a bit darker than on the photos but i love them regardless. The glass is of high quality. There was no option on the page for washers and the company emailed me asking which colour i’d like and just added it to my order. I haven’t hang them yet, house isnt ready.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving such a wonderful review - I am so glad you are happy with the service provided and can't wait for you to install these. Please do get in touch if you have any questions! Best wishes, Mara

Posted 2 years ago

“I love my pooky lights. I've now bought two. They are so stylish and I have never found any other company that I consistently say "oh that's gorgeous".”

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Posted 2 years ago

Hi there, Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! We are thrilled you are in love with the Stella as much as we are! Best wishes, Mara

Posted 2 years ago

“Excellent service and great value products. Well designed and filling a much needed gap in the market.”

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Posted 2 years ago

“Perfect service all round. Very quick delivery. Great quality lights.”

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Posted 2 years ago

Hi Christina, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Everything we have bought to date from Pooky has arrived promptly, in perfect order and has been exactly what we wanted. From bathroom wall lights and pendants, star hallway pendants, table lamps with lampshades, and outside wall lights they have all added glamour and interest to the spaces they were bought for. Added to this the prices are reasonable for both their design and quality.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving such a wonderful review. We are so glad you keep returning back to us and thrilled we can provide you with a high level of service and products. Please do get in touch if you need any assistance and so happy you part of the Pooky family! Best wishes, Mara

Posted 2 years ago

“Absolutely love my Pooky clip on candle shades. They have made an enormous difference to the atmosphere in my sitting room. Understated and classic. As a side note, when my parcel arrived I was a couple of shades short of the 6 I had ordered. Pooky responded to me immediately and sent out the missing two with no fuss and totally efficiency. Totally brilliant. Needless to say I am putting together my next order already!”

Helpful Report

Posted 2 years ago

Hi Kate, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Fantastic lampshade! I buy all my lighting from here”

Helpful Report

Posted 2 years ago

Hi Poppy, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,452 reviews