Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,239 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Phileas table lamp is excellent quality and a good sturdy weight. The antique brass looks classy and not too bright. I would certainly recommend it for a nice homely touch. The Empire Shade of hand painted scarier arrows was rather disappointing. The colour of the arrows is rather dull and almost brown. I was hoping for the painted arrows to be more vibrant. Be aware that these particular shades are made of a stiff card and are unlined and the inner metal framework shows through quite noticeably and rather spoils the look. Unfortunately I removed the cellophane wrapping hoping that the colour would be more vibrant without it and this means that it cannot be returned. The”

Helpful Report

Posted 2 years ago

Hi Angela, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! In regards to the shade, I am sorry this wasn't quite right for you. Kindest regards, Em

Posted 2 years ago

“Having dithered for ages over replacing our bedside lampshades, we clicked on Pooky website, and what a choice! Chosen, ordered and delivered within 2 days. Just what we wanted - brilliant - thank you!”

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Posted 2 years ago

Hi Felicity, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Ann, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful pleated lampshades, perfect for my daughters bedroom!”

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Posted 2 years ago

Hi there Libby, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Absolutely delighted with my lovely shades and lamp. Very efficient service too.”

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Posted 2 years ago

Hi Helen, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Love my new lamps, good design and quality. Arrived quickly and very well packed. Thank you Pooky”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Beautiful lighting, delivered swiftly in great condition.”

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Posted 2 years ago

Hi there Charis, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Amazing service with quick delivery. Shipment to Ireland only takes about 2/3 days.”

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Posted 2 years ago

Hi there Zoe, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Just bought a lovely blue mirror from Pooky, which is a great size and colour for our bathroom- delighted!”

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Posted 2 years ago

Hi there Jennifer, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Excellent service. Items arrived quickly. I love the designs. Really pleased”

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Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great website and responsive staff.”

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Posted 2 years ago

Hi there Katherine, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 2 years ago

“Brilliant service, lamp arrived within 2 days. Absolutely love the product”

Pooky 5 star review on 16th January 2024

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“My new Pooky lamp and shade are even better than I had hoped for. The antique pink dupion silk compliments the green leafy base beautifully and has revitalised my room. Thank you Pooky. Great quality and service!”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“So very pleased with my new table lamp brilliant quality and just so classy fits very well in our listed house. Packed with care I will not hesitate to buy from Pooky again.”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Delighted with the lamp.”

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Posted 2 years ago

Hi there Barbara, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Nice shade. Arrived promptly.”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Absolutely thrilled with my new shades”

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Posted 2 years ago

Hi there Susan, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Delivery and service has been good each time I've used Pooky. There is a significant surcharge for delivery to the Scottish Highlands which is made clear before purchase.”

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Posted 2 years ago

Hi Jennifer, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Very happy with my pair of lamps! The quality of both the lamp stand and shade is Even better than I was expecting. Beautifully crafted and perfect overall picture to bring joy to our home.”

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Posted 2 years ago

Hi there Lizzie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Nice product and great delivery service”

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Posted 2 years ago

Hi there Elio, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,239 reviews